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3038 N State Route 71, Ottawa, IL 61350-9707
+1 815-433-3240
Website
Today
11:00 - 21:00
Closed now
All hours
Hours:
Tue - Sun 11:00 - 21:00
More Info
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18 Reviews from our TripAdvisor Community

Traveller rating
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Showing 18: English reviews
Ottawa
Level Contributor
55 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 October 2015

Since we live close-by, we like to place our order and carry out. The food is consistently good and the egg rolls are awesome! If you choose to eat in, it is a good family atmosphere. The little red peppers are really hot! The staff is friendly, and take good care of customers. The "lunch" combos are available at any... More 

Helpful?
Thank Marjorie N
Seneca, IL, United States
Level Contributor
78 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 24 September 2015 via mobile

Not true Chinese.. Very MSG , saucy, over-cooked and unidentifiable proteins. Dark interiorand wierd batjrooms. atmosphere, suspect bathrooms.

Helpful?
Thank Phyllis N
LaSalle, Illinois
Level Contributor
157 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 26 June 2015

Mongolian beef was excellent, boneless chicken was good. Service was very attentive. Décor was circa 1970. I was actually looking forward to returning to this restaurant, I hadn't been there in a couple of years and wasn't disappointed.

Helpful?
Thank narimasu70
Myrtle Beach, South Carolina, United States
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 31 May 2015

so far the best Cantonese food I ever eaten in my life, everything is fresh and homemade . a lot of love and care goes into food here. the staff is super friendly and décor is awesome. this restaurant is in my wife hometown . so. she was eating here her whole life.restaurant own and ran by the same family... More 

Helpful?
Thank 724JamesG
Chicago
Level Contributor
83 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 29 March 2015 via mobile

We haven't been at New Chiam for awhile but stopped by as we were heading through. My favorite is the Mongolian beef. Tastes great as always. My husband had lived nearby and has always liked their food. The inside is dated circa 1970s and dimly lit. The thing is we go for the food and have never had a bad... More 

Helpful?
Thank Mica_10
Muncie, Indiana
Level Contributor
868 reviews
761 restaurant reviews
common_n_restaurant_reviews_1bd8 187 helpful votes
1 of 5 bubbles Reviewed 20 September 2014 via mobile

Visiting with a local, we were anticipating the excellent food that they had become accustomed to years ago. However; BEWARE, it's not the same. Most items ranged from "tasteless" to "weird" flavored. We barely ate the food, & when the manager rushed by saying, "WAS IT ALL YOU DREAMED OF, OR WHAT"?? The manager didn't stick around for the answer.... More 

Helpful?
1 Thank JpDrumr
Level Contributor
33 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 30 July 2014 via mobile

This is very good Chinese for the area. We don't go anywhere else. We are never disappointed with our choices, love the egg rolls and hot and sour soup!

Helpful?
Thank Jstenzel
Joliet, Illinois
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 May 2014

This is the place us sisters and daughters go to when we want a lingering meal. One of favorite places to eat. It is half-way between our towns to meet. We love the food, the waiting staff is always accommodating. We sit and enjoy our meal and chat. We always leave a good tip since we know we are taking... More 

Helpful?
Thank MewMaw8
Seneca, Illinois
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 April 2014

This review is based on take out experience only, as I haven't dined in the restaurant in years. I was in the mood to try something new, so when I called in my order, I asked the woman on the phone to recommend her favorite menu item. Spicy Chicken, without hesitation. It was wonderful! Hot, flavorful, and a healthy portion... More 

Helpful?
Thank BeulahJoon
Streator, Illinois
Level Contributor
106 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 26 January 2014

Whenever I am in Ottawa, I make it a point to try and get here to eat. Yes, the location will have you scratching your head a little, being next to an Adult Entertainment venue. And yes, it doesn't look like much from the outside. However, you walk in to a nice sit down style restaurant. The food is always... More 

Helpful?
Thank 1roadwarrior10

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Asian, Chinese
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Reservations, Waitstaff
Good for
Child-friendly
Open Hours
Sunday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:00
Friday
11:00 - 21:00
Saturday
11:00 - 21:00
Location and Contact Information
  • Address: 3038 N State Route 71, Ottawa, IL 61350-9707
  • Location: United States  >  Illinois (IL)  >  Ottawa
  • Phone Number: +1 815-433-3240

Questions & Answers

Questions? Get answers from New Chiam staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?