We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Steak 'n Shake

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
5036 N Big Hollow Rd, Peoria, IL 61615-3510
+1 309-691-0914
More Info
Add Photo Write a Review

18 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 18: English reviews
Level Contributor
80 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I love Steak n Shake when the food is hot and on time.....but this location has not been good to me...seems every waiter is working for the first time. Mention you had a bad experience and they might deduct the price of you drinks. It takes about 2 minutes to grill one of their thin burgers but takes 20 minutes... More 

Thank ChiCub219
2 reviews
1 of 5 bubbles Reviewed 21 July 2016 via mobile

Horrible service. Stood around hoping someone would acknowledge me and my daughters. Several workers were busy clearing tables, didn't even look my way. Plenty of tables available.

Thank Angie O
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 June 2016

My wife and I often eat here when we are in a hurry or just wanting some good burgers. We love the Steak burgers and the fries.

Thank stratkl
Level Contributor
28 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 9 May 2016

This is the 2nd time in a row we've been to this location with a bad experience and we will not be going back. When we (3 in party) arrived on 5/8/16 were 2 waitresses on duty. It wasn't busy with approx 10 tables occupied with the majority already having food on their tables. After we were seated, we waited... More 

Thank hhanse57
Havana, Illinois
Level Contributor
316 reviews
226 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 8 January 2016 via mobile

Wanted to eat before doctors visit so we visited this Steak 'n Shake. Our server was very intentive to our needs. Food came out as ordered and hot. Food was the same as most of the others but the service by our waiter raised the rating from just being average.

Thank Kevin1234567892014
Level Contributor
50 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 3 January 2016

We were seated at a dirty table, I request a wash rag from the waitress and cleaned it myself. Whilewe were waiting for our food, another waitress was cleaning a table across from us, knocking all the food scraps that were left of the table down to the floor (this included a crayon left by a child)...then we watched her... More 

Thank Sheri W
Burnsville, Minnesota, United States
Level Contributor
37 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 5 October 2015 via mobile

I love steak and shake- I have been to ones all over the country. My family thinks I plan my vacations by whether there is a steak and shake around. This restaurant was clean, food was great and staff friendly! I love the shakes and the prices are great as well. I always leave satisfied.

Thank Jennifer A
Peoria, Illinois
Level Contributor
284 reviews
224 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
1 of 5 bubbles Reviewed 12 August 2015

This has to be the worst Steak'n'Shake in Peoria. I've gotten food there 3 times and it's been wrong or inedible all 3 times. The last time was the last straw. I ordered a cheesy burger and the burger was dry and crumbly and there was a dab of cheese the size of a quarter in the middle of the... More 

Thank Montyd72
Peoria, Illinois
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 April 2015

The burgers are always good but sometimes the servers need a kick start. they are a little slow getting your food.

Thank merijo c
Peoria, Illinois
Level Contributor
50 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 22 April 2015

After running in and out of stores all day, my wife and I were tired and needed something quick. We went into the Steak and Shake, were promptly greeted and shown to our table. The waitress was quick make some suggestions and to take our order, Chili 5ways and the double steak burger along with delicious fries and tall chocolate... More 

Thank Aaron M

Travellers who viewed Steak 'n Shake also viewed


Been to Steak 'n Shake? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
American, Steakhouse
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Location and Contact Information
  • Address: 5036 N Big Hollow Rd, Peoria, IL 61615-3510
  • Location: United States  >  Illinois (IL)  >  Peoria
  • Phone Number: +1 309-691-0914
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?