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On the Border

££ - £££
Mexican, Southwestern
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140 S Jordan Creek Pkwy, West Des Moines, IA 50266-8141
+1 515-528-7788
Website
Today
10:00 - 23:00
Open now
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Hours:
Mon - Fri 11:00 - 23:00
Sat - Sun 10:00 - 23:00
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59 Reviews from our TripAdvisor Community

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Showing 59: English reviews
A TripAdvisor Member
1 of 5 bubbles Reviewed 2 weeks ago via mobile

This was the very first time in years that I've had a horrible experience at your establishment. My family night were first ignored when we came in then she could server was mediocre. We were given chips and salsa with no napkins no silverware. We had to request water we had to go to the front desk to ask for... More 

Helpful?
Thank A TripAdvisor Member
Pleasant Hill, Iowa
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago

One of our favorite Mexican Restaurants. Plenty of chips and salsa. We like how the restaurant is divided into several rooms, as that seems to keep the noise down on nights when they are busy.

Helpful?
Thank DON E
Des Moines, Iowa
Level Contributor
124 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 5 February 2017

We went on a Saturday night and were seated immediately. Ricky was our waiter and was very attentive. I had the Ranchiladas with refried beans and it was very good. As with most Mexican restaurants, the food was plentiful. I took half my entree home. The only thing I did not like was the corn kernels in the Mexican rise.... More 

Helpful?
Thank torpdo
Des Moines, Iowa
Level Contributor
20 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 19 December 2016 via mobile

First thing I noticed was the filthy floors. I know it's winter and there's a constant tracking in of snow but if you can't keep your floors clean what's that about your kitchen. Moving on to the service. I really don't believe our waiter had been properly trained if at all. After ordering the apitizer he immediately walked away for... More 

Helpful?
Thank Matt B
West Des Moines, Iowa
Level Contributor
62 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 12 October 2016

We decided to go to On the Border at the last minute in a Friday night. We didn't have reservations and were told it would be 20 min wait, so we went to the bar. We ordered drinks and as they were delivering them, our table was ready. Great timing!!!! We ordered our food and it came quick and piping... More 

Helpful?
Thank MarkM36364
Mastic, New York
Level Contributor
99 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 30 September 2016 via mobile

Good for a fast casual spot. Service was prompt and courteous. Food and drinks were good too. Restaurant was clean and inviting. Part of the Jordan Creek Town Center pavilion so it was convenient.

Helpful?
Thank Greg P
Lawrence, Kansas
Level Contributor
124 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed 4 September 2016 via mobile

We walked in the door to see two couples already waiting, then we walked in and waited for over 5 minutes with no one to greet us let alone seat us. Nine people total, 4 groups. Subtract us because at least 3 staff members made eye contact....one being the manager. CONGRATS OTB, you are the second restaurant in my adult... More 

Helpful?
Thank Wanderfish7172
Waukee, Iowa
Level Contributor
43 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 2 September 2016 via mobile

We have been consistently eating at on the border in west Des Moines and had enjoyed polite, courteous, prompt service with excellent food. Lately the service is rude at best, our food has been either burnt or undercooked, quality controls are seriously lacking. Our server spilled salsa all over our table and booth, served us greasy chips, he seemed put... More 

Helpful?
Thank Kris F
Level Contributor
36 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 31 August 2016 via mobile

I have been to "On The Border" multiple times and love the food and drinks they serve! They make great Margarita's! I love their chips and queso and fresh guacamole combo! The size is perfect for an appetizer! All of the dishes I have tried have been great! I highly recommend this restaurant!

Helpful?
Thank Tamera E
Des Moines, IA
Level Contributor
253 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed 20 August 2016

Ok - so before I moved to Iowa we had one of these back home. It's been over 10 years since I've been. I talked my husband into coming here instead of our local Mexican restaurant we frequent and that was a big mistake. We paid $9 for the queso and guacamole combo. The guac came plopped on a small... More 

Helpful?
Thank deegeegirl

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Mexican, Southwestern
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Outdoor Seating
Good for
Child-friendly, Groups
Open Hours
Sunday
10:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
10:00 - 23:00
Location and Contact Information
  • Address: 140 S Jordan Creek Pkwy, West Des Moines, IA 50266-8141
  • Location: United States  >  Iowa (IA)  >  West Des Moines
  • Phone Number: +1 515-528-7788

Questions & Answers

Questions? Get answers from On the Border staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?