We visited on Sunday lunchtime as a party of 7. I called twice to add to our party & this was done efficiently. On arrival the car park was full. I had a disabled guest and the two disabled spaces were taken by cars with...no badges displayed however luckily a small space came available so no harm however if this had not it would have been a long walk from the road and we would have probably thought twice about bothering. Anyway we were a bit early so decided on a drink outside as it was nice. The lady behind the bar was super friendly and helpful allowing a small taster of ales beforehand. Outside seating is pleasant overlooking the lock and is probably the selling point of this place. We went inside to eat and were slightly surprised no Sunday roast was on the menu and I think they are missing a trick there. Starters were wings, calamari, Welsh rarebit, mushrooms and Camembert and being brutally honest none of them were worth talking about. For the mains we had chicken burger, beef burger, pizza, pie and fish (haddock) and chips. The winner hands down was the haddock! A huge fleshy portion with nice batter. Pizzas were also nice, good base, burgers did as said on the tin but the pie was least favourite. We didn’t have puds as too full. In my opinion the food needs tweaking - not the cooking, it was cooked perfectly well but the menu needs a bit of work as the choices were pretty uninspiring and dull. Now it sounds like I’m being negative but really the reason for the honest review is this place has so much potential because the staff here are lovely and really seem to want to make it a huge success. The lady on front of house was really bubbly and went over and above to make our experience good. Our waiter was delightful and discreet but there when u needed anything all smiley and pleasant. The restaurant itself is comfortable, bright and clean. All in all I would give 8/10. If the menu choice were better it would be at least 9.5. We will return againMore

We stopped here for a drink recently. Our first problem was finding our way in! The old entrance over the bridge is inaccessible and there were no signs anywhere, so we tried going the the car park at the rest and eventually discovered the entrance....We were surprised cash was not accepted here, luckily one of us has a debit card. The drinks were quite expensive. Outside is very scruffy with an abundance of weeds, and some uncleared tables. We were not impressed.More

out on the river and ate before turning back. pizza was top notch. service friendly. have eaten there again since and same result.

What has happened to the food at The Boathouse? They weren't busy and our food order was first in. My burger was the worst I have ever had. I should of sent it straight back but persevered as was with a friend and didn't want...to make a fuss. It was overcooked, so dry and the chips were luke warm. There is no attention to presentation, and their lovely ranch sauce has been replaced with standard ketchup in a paper cup - how I hate those paper vessels with their minimum content. I did complain and got 10 percent of the bill - then gave it back in a service charge! It's a shame as the location is lovely, but I won't be going back.More

Disappointing, very restricted menu, food average, didn't realise it closed at 9pm but were hurried along so that we would leave, bar lights turned off & doors locked to the patio. Won't be recommending.More

Disappointing visit today - family lunch. No table service. Very limited and expensive menu. No choice of starters or Sunday roast. Meals overall disappointing, not very flavourful and warm at best. Really nicely positioned restaurant sadly not making the most of their opportunity. Won’t be...visiting again.More

Disappointing visit as menu had changed since we'd booked for a birthday celebration expecting a 3 course meal, now a limited menu and no starters. Terrible customer service and very slow service. 5 of us but one main course arrived over 5 mins after all...the others. Ordered desserts again 4 turned up together the 5th never turned up at all. After asking a waitress who said said she'd go and sort it but never came back we resorted in speaking to the manager who eventually sorted the missing dessert and gave us a refund. Such a shame as its a lovely Pub with good food in a great location.More

A very disappointing meal cold food the steak was so tough I couldn’t eat it. Poor service very slow one meal arrived before the others. Menu not as on the website no starters and very little choice. We won’t be returning

Dirty plates and glasses all over the place. Looked like Sunday morning after a heavy Saturday night that hadn’t been cleaned up. Barman was on it. Two female staff gossiping by till ignored me! Food was lovely but beautiful setting totally spoiled by laziness as...there were only a few tables of people so no excuse to not tidy up and make it a welcoming environment.More

We visited for one main reason - the ploughman’s platter, only to find that it was “not available “ !! When asking why - we were told they couldn’t get the ingredients !! I also didn’t pay enough attention when I was asked if I...wanted the bread roll to go with my ham, egg and chips - only to find (when receiving the bill) that one sourdough roll was £4.50 !! Aside of all that, it’s a lovely settingMore

The worst customer service experience ever !!! - food was a 45 minute wait when it was very quiet for a saturday early evening, food was over cooked and when we highlighted it to the manager she was clearly out of her depth and so...agressive!! We were not asking for money off our bill an acknowledgement and apology would have gone a long way but she made it out like we were trying to get free food! disgusting behaviour and good luck to anyone who tries to voice any concern to the manager..More

Beautiful place but the food was disgusting it was burnt and cold at a four dinners one was ok unfortunately they offered us a free round of drinks which was lovely but unfortunately we'll not be going back not to eat