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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly
Meals
Lunch, Drinks
View all details
meals, features
Reviews (128)
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128 results
Traveller rating
85
35
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2
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Time of year
LanguageEnglish
Traveller rating
85
35
2
4
2
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All reviews ham salad the pub malvern hills little gem english church limited menu real ale nice food churchyard character pubs ground chips garden pint tina
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Reviewed 15 February 2024

A hidden gem. A beautiful, traditional pub. Friendly staff and fabulous ham, egg and chips. Stopped on way back home on holiday from Wales - interested in the pub being in a graveyard/consecrated ground - but left more interested in their fab cooking and friendly...feelMore

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2023

Great watering hole after a good walk. Small but adequate menu and all very tasty. Good beer and atmosphere and as long as sunny fabulous outside seating.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2023

Wonderful charming pub with friendly staff. Really enjoyed the afternoon with a brilliant pint and some nice food. The pub is full of character and the most beautiful view of the country side from the family room. Looking forward to returning again.

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2023

What a great location for a pub! Gardens on one side, adjoining a traditional rural English church (and graveyard!), and views across a field to the Malvern Hills in the other. There are many places to sit (two of the three gardens, as well as...having tables, have kind of outdoor booths) plus several tables within. The bar itself is small, but there was a good selection of snacks to accompany the drinks. Friendly and efficient staff, even though it was busy every time I've visited. Even though it's over a mile walk away, and there are nearer pubs, this is definitely my local, now.More

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 May 2023

The lad behind the bar when he served us was quite rude, and when my husband went up for more drinks the same lad had collected glasses and put them all down in front of the hatch where my husband was being served even the...bar maid called him rude and apologised for himMore

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2023

Great visit to the Mug today ! A lovely fresh salad and scrummy ham roll made lovingly by Tina and delivered by loyal friendly staff - lovely to see Russ again - doing Jude proud ---its the best little gem - a real pub -...keep up the hard work Mug house team !!!!!More

Date of visit: January 2023
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Reviewed 27 December 2022 via mobile

Used to be a great pub until about 3 years ago, used to go regularly but every time I’ve been since it’s empty on Friday and Saturday nights when you expect it to be busy, the manager is the only pub landlord I’ve ever met...who seems to hate having customers and he just wants you to leave as early as possible. Every thing is just a pain to him. Bar staff are friendly and seem to be carrying the pub but Last orders being called at 10pm on a Friday and Saturday night!! They used to put effort in to summer events and Christmas Day was always busy with loads of regulars but only about a third of the customer numbers this year. I’m worried that this once great pub is being run in to the ground to the point it won’t ever come back. Sad times for the Mug.More

Date of visit: December 2022
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 December 2022 via mobile

What a fabulous, warm and welcoming pub. The young lad behind the bar was an outstanding example of customer service. (Even making a mug of tea for my elderly mother) Don’t let the limited menu put you off, the food is fresh and delicious. We...were visiting for a funeral in the nearby church, had driven a fair bit and our visit here made a challenging day that little bit easier.More

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2022 via mobile

We had not been here for many years it was so nice to feel we had never been away.ham and cheese baguette with salad with a side of chips and a cheese baguette with salad.the real ale was v good.

Date of visit: October 2022
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Reviewed 20 July 2022 via mobile

Lovely quaint little pub in a churchyard! Prices not bad and lovely outside seating area. Check out the weird tree!

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 July 2022

Eggs, chips and ham has never tasted better or been better served than on the occasions I've visited this quaint and quirky little inn. One of only two in the UK which is situated within the grounds of a church. The views of the stunning...Malvern Hills are excellent through the windows when seated inside.More

Date of visit: March 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2021

I booked lunch for 7 people and 2 dogs, Judy and another member of staff were really helpful during the booking process. We were late arriving due to heavy traffic from Cornwall, 4 of the others arrived on time. When the staff knew that we...would be arriving after the kitchen closed they offered to put some rolls aside for us. After a phone call asking what we wanted that was what they did. When we arrived we discovered that they were busy because there was a wedding at the church so we were even more grateful for our saved lunch. The service and food was amazing. Lovely pub, so quaint, we sat outside as it was dry and sunny and had church bells to listen to. Thank you Judy and all your staff, you started our holiday in Shropshire so well.More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2021

Such a beautiful pub in a lovely rural location. Drinks are well priced and the lunch was lovely and freshly made. However there is a sign outside stating that you have to wear a mask when inside the pub. The law is currently a personal...choice wether to wear a mask or not. We have all been double vaccinated and I have also had covid and also have the antibodies. Therefore Iam not happy with having to wear a mask if it was law then of course I would. Other than the mask situation a lovely pub.More

Date of visit: August 2021
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Reviewed 9 September 2020 via mobile

This is the first time I been out with a mate since lock down for a bar snack Ham egg chips with a duck egg fantastic very safe and great staff and the beer is great

Date of visit: September 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 March 2020 via mobile

Without doubt my favourite pub, and the best, in Worcester. Has a gorgeous ambience, with lovely owners, staff and locals alike. Hanging baskets are world class.

Date of visit: March 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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surfin252
24 October 2019|
Answer
Response from richandangie | Reviewed this property |
Good morning It depends how you call a egg cooked properly I have never had a bad egg you can have a Norman egg or a duck egg The egg ham chips are fantastic and good value .They only do bar food at lunchtime Plus it is... More
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Richard S
4 October 2015|
Answer
Response from geoffreykenward | Reviewed this property |
Usual pub opening times as far as I know. It was open at lunch time. I was informed no food only crisps.
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MUG HOUSE, Claines - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Mug House

Mug House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5