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8850 US Highway 42, Florence, KY 41042-8851
+1 859-384-8796
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6 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 December 2016 via mobile

Awesome service, helpful staff, the pizza is super! Great variety, very clean and friendly atmosphere!

Helpful?
Thank Rafael S L
Florence, Kentucky
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 8 November 2016 via mobile

Ordered 2 pizzas and salad online it was supposed to be ready at 6:24 pm, by the time we got thru drive thru line and paid it was 6:30 pm we were told our pizza be ready in a few minutes. At 6:45 pm no one had returned to Window so we blew the horn finally at 6:51 pm someone... More 

Helpful?
Thank hisloveydovey
Erin C, Public Relations Manager at Donatos, responded to this review

So sorry about this! We would really love to make it up to you. Please send just a little more info at Donatos.com/customer-service so we can make things right with you! More 

Bloomington-Normal, Illinois
Level Contributor
78 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 18 September 2016 via mobile

We called ahead to pick up at their drive thru window. The pizza and wings were ready and hot. He got the dry rub garlic wings...he liked them. The pizza crust, which is usually thin and crispy, was a bit thicker and tough. The pizza overall was kind of tastless. Maybe it was an off night, but it was disappointing... More 

Helpful?
Thank sophiecleo
Erin C, Guest Relations Manager at Donatos, responded to this review

We apologize sincerely for your experience at your Donatos location. Please, let us make it right! Send details at donatos.com/customer-service so we can make it up to you! More 

Union, Kentucky
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 March 2016

We usually order for pick up to eat at home. The pizza is the best and they get it done on time. When we have eaten in, the service is quick and the surroundings are pleasant.

Helpful?
Thank Betsy S
Cincinnati, Ohio
Level Contributor
188 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 22 November 2013 credit card Amex Cardmember Review

Our family ordered delivery - 1 lg pepperoni and 1 lg chicken spinach pizza. We ordered 2 sides of marinara and actually got them! I have ordered side sauces mutliple times from other vendors and don't receive them about 75% of the time. The Chicken spinach pizza was good and we dipped in the marinara. Pizza was a little undercooked,... More 

Helpful?
Thank Holly C
Florence, Kentucky
Level Contributor
68 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 20 January 2012

the best thin crust pizza in town. You go to try it and the next thing you know you ate the whole large yourself!

Helpful?
Thank BESTWESTERNFLORENCE

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Restaurant Details

Cuisine
Italian, Pizza
Location and Contact Information
  • Address: 8850 US Highway 42, Florence, KY 41042-8851
  • Location: United States  >  Kentucky (KY)  >  Florence
  • Phone Number: +1 859-384-8796

Questions & Answers

Questions? Get answers from Donatos staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?