The Fir Tree Country Hotel

The Fir Tree Country Hotel

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+44 1388 760777+ Add website
Hours
Sun
12:00 - 0:00
Mon
12:00 - 0:00
Tue
12:00 - 0:00
Wed
12:00 - 0:00
Thu
12:00 - 0:00
Fri
12:00 - 0:00
Sat
12:00 - 0:00
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Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
4.5 of 5 bubbles
Atmosphere
4.6 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£3.00 – £22.00
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
Can a vegetarian person get a good meal at this restaurant?
About
The Fir Tree Country Hotel, bar and restaurant is nestled in the small village of Fir Tree itself and is surrounded by beautiful countryside, right on the doorstep of the Durham Dales. Just a 10 minutes drive to Bishop Auckland and only 12 miles from the City of Durham we are ideally situated to take advantage of the many local attractions and historic sites in our region. After a major refurbishment lasting over 18 months The Fir Tree Country Hotel, bar and restaurant reopened its doors. We welcome you to our beautiful, new surroundings, whether you’re having a meal in our restaurant or just a quiet drink in the bar we feel confident that your first visit won’t be your last. There has been a bar on the site for well over 120 years now, which has become a landmark in the village and surrounding area. The completely revamped restaurant now seats over 70 people comfortably in a pleasant atmosphere.
PRICE RANGE
£3.00 – £22.00
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Drinks
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Free off-street parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service
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4.5
4.5 of 5 bubbles237 reviews
Excellent
169
Very good
41
Average
11
Poor
8
Terrible
8
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

bladesmegg
Hartlepool61 contributions
4.0 of 5 bubbles
Jun 2021 couples
This was our first visit to the Firtree after a number of recommendations from friends. Upon arrival I started to have doubts, our table was not ready and we were advised of a 15 minute delay. We were shown to a waiting bar area and we ordered a bottle of wine, which came with the most awful glasses that looked like they were a pack of 10 from Poundland. When my wife asked the abrupt barman if she could change them she was told they were in the wash and was offered half pint glasses.!!! No attempt was made to clean any for us or bring us them when they were. The staff are also working from a small desk at the entrance so you can hear everything that is going on, so if people are complaining or there is an issue you hear it all which is so unprofessional. The barman was also constantly complaining at the staff, one got told off for putting too many drinks through at once. We were shown to our table and with the 15 min delay I was expecting the restaurant area to be busy which it was only 2/3rds full. There was a gentleman with his children had been waiting over half an hour for a table and yet there was tables available it felt like they were not managing them very well. So after a bad start things got much better, the member of staff who served us was very polite, friendly and attentive, she changed our glasses for us and ensured we were looked after. The food was amazing!! Mixed grill and surf and turf with sauces, were succulent, fulfilling and cooked perfectly. We could not manage desert although looking at others they looked devine.. so I have based my score mostly on the food and waitress service. Firtree please review your workstation location and bar mans customer service skills as it is giving customers a bad impression.
Written 21 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

foodienortheast
15 contributions
5.0 of 5 bubbles
Aug 2020 family
I have eaten here often since its re open. It has never failed to be excellent. It always serves piping hot fresh food in impressive portion sizes. I've eaten steak in numerous restaurants including some very top end and this compares I like mine rare and always perfect. Lovely pint too. Well done keep it going
Written 4 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jill harmsworth
Fleet8 contributions
5.0 of 5 bubbles
Dec 2021 couples
The festive spirit at this hotel would take a lot of beating, they have put their heart and soul into making everyone's Christmas special. From the moment you arrive the lights are twinkling and a roaring log fire greets you, alongside the warm welcome from all of the team. We were lucky enough to secure a reservation for dinner in the restaurant and feasted on freshly prepared meals which are superb. Alex even remembered our four legged friend and brought her a carrot. These are the special touches which make us return time and time again. The housekeeping team make sure your room is spotless throughout your stay and the refreshment tray is stocked with a brilliant range of beverages and biscuits. The breakfast menu is second to none and every dietary requirement is catered for, the kitchen team is brilliant and the food delicious. A big thank you to all of the staff for making our Christmas extra special and whatever magic you use to create such a welcoming environment is working.
Written 31 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DAVID H
17 contributions
1.0 of 5 bubbles
Feb 2020 none
Like some other reviews I can only comment on the total lack of people/service skills which in our experience were non-existent. We booked a table for our daughter in law's birthday, for four adults, a five year old and a two year old. we were told they opened at noon and only opened up a few minutes before.On arrival at noon we were not greeted in any way but told a man at a stand we were booked for noon.His response was "go get your carvery tickets at the bar and your drinks then come back. we said we didn't want the carvery as they advertise a full menu on a sunday. He abruptly handed us one menu to share and walked off. We then had to go to the bar and ask for a children's menu. We got the impression we weren't really welcome as we didn't want the carvery. We chose meals and drinks and went to the bar and gave and paid for our order. When we asked for a high chair we were told they were all taken (no more than ten minutes after opening and they were allocated on a first come basis) but we could have some cushions for the two year old to sit on. Hardly satisfactory or safe.they said we should have booked a high chair when we booked the table. My wife says I did they say I didn't but it should be obvious to anyone that a two year old needs a high chair and how could I have booked one if they are handed on a first come first served basis. Also if they ran out of high chairs in ten minutes how many do they have? They then suggested that by the time our food was ready a chair might become available they had only been open for ten minutes so not likely anyone would finish in the next ten minutes and then no guarantee of a high chair. They made every possible excuse to get us to stay but having already spoilt my daughter in law's birthday staying would only have made it worse. Their only saving grace was that they didn't argue much about giving us a full refund including the drinks which were still on the bar untouched. I would have given them no stars if that was an option on your site. We went at very short notice to another establishment s few miles further up the A68 which couldn't have further removed from our experience at fir tree being warm welcoming and making us feel at home.
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Judi L
Sudbury20 contributions
3.0 of 5 bubbles
Mar 2022 none
7 of us went for a meal Saturday afternoon. Like the place and decor, staff very friendly. The down side was the meal or rather the service. The orders for our meals were all given together however the meals came out one by one very slowly with a huge gap between each so that the first served had to eat before the others or the food would be cold. My husband, who was left until last to be served, was told that the beef curry that he ordered could not be found in the fridge. By this time the first person served was half way to finishing so my husband quickly chose a chicken curry which arrived after 10 more minutes. The first served were now finishing and had to sit and watch us eat. Although the waitress apologised nothing else was offered to be done, no complimentary dessert or drink. If a group of people gout to eat, having booked so kitchen knew in advance, then you expect to eat as a group. Very uncomfortable and not a relaxing enjoyable meal, food of which was ok though not particularly special.
Written 13 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tony Penny F
Bridlington61 contributions
5.0 of 5 bubbles
Jul 2021 none
We booked from a hotel site for three nights. We arrived and were warmly greeted, checked in and escorted to our room. The rooms are in a purpose built motel structure behind the restaurant. Very clean and comfortable supplied with everything needed for a stay. We then ventured to the restaurant and were again greeted very warmly, shown to a table and drinks were served while we looked through the menu. There is a wide choice of food. My husband had the steak pie which ,he says, is one of the best he’s eaten. Packed with beef with a delicious gravy. I am on a restricted diet so sampled a few different starters. All were well presented and delicious. After the first meal we booked to stay an extra night and enjoyed all our time at the Fir Tree. It is also ideally placed to explore the sights locally.
Written 29 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brionie
Wakefield48 contributions
5.0 of 5 bubbles
Feb 2020 couples
Lovely food, friendly helpful staff and dog friendly. The staff couldn’t do enough to help and make our visit enjoyable. Even our dog was made to feel welcome. The food is beautiful, I got a Yorkshire pudding wrap, the beef was tender and was there enough to take home for a snack later. We look forward to visiting again. Thank you!
Written 14 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jill h
49 contributions
5.0 of 5 bubbles
Oct 2021 couples
This is the second time we have been back and we have to say even better! The rooms are immaculate, with having a dog you sometimes get given the worst room in the hotel but not here. It is spotlessly clean and all the extras are here should you need them ( lovely toiletries, hairdryer etc). Breakfasts are plentiful and delicious with such a variety everyone is catered for. We were lucky enough to eat in the restaurant and had the pie! Unbelievable that something as simple as a pie can be elevated to this status, the chef and his team are geniuses. This hotel welcomes you with smiles and comfort beyond belief, if you want to be spoilt when you discover weardale this is the place to come.
Written 4 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GSimps0n
Torquay178 contributions
5.0 of 5 bubbles
Oct 2023 friends
The car park appeared to be full but cars were parking with two wheels on the pavement We parked on the pavement. We tried to get a booking around 12.30 but the restaurant was fully booked. We were offered a place around 2.45pm which we accepted. On arrival we were checked to see if we had made a booking then directed to a table near the bar. We ordered drinks and paid for full carveries. We were then directed to a large room where the carvery was attached and we were told to stand in front of the carvery. We had a long wait before the chef appeared at the carvery. It became apparent that visitors in the large room were vwaiting for the carvery to open. We were given a plate on which our choice of sliced meat was placed, There was no child/pensioners Sunday lunch. We then took samples from a wide choice of vegetables etc. Sliced salad in vingar was in a dish with a teaspoon on our table. The meal was first class
Written 29 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jill h
49 contributions
5.0 of 5 bubbles
May 2022 couples
This place is unbelievable, the rooms are spotless, the food divine and the service by all the team brilliant. You arrive and are made to feel welcome straight away, nothing is too much trouble, even the dog gets 5star service from her own personal chef Alex. Everyone I have recommended this place to agrees it is impossible to find fault in any area. We look forward to our next visit. Keep up the good work you are an absolute credit to the hospitality sector.
Written 13 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

denise l
1 contribution
5.0 of 5 bubbles
Jun 2022 friends
Our friends found the Fir Tree Country Hotel, and what a gem. As soon as you walk in you feel welcome. The staff are polite and nothing seemed too much bother, which I have to say made a lovely change . The rooms a very clean and house keeping comes every day. Very comfortable double bed with just as comfortable pillows. Good sized bath towels (being on the larger size this was a blessing)! These were changed every day. Tea and coffee making facilities were in the room with plenty of sugar,milk and biscuits, also topped up every day. Breakfast was good, either a full English or cereal, fruit, yoghurt, toast ,. Eggs Benedict. The choice was good . Evening meal didn't disappoint either. All came to your table steaming hot,. They do a Sunday carvery that's so popular you HAVE to book in advance. Again good choice of food, beef, lamb, pork ,turkey or Gammon. All served with seasonal veg , a variety of different type of potato and the best gravy. The Fir Tree is in a great position to explore County Durham. Not too far from the City of Durham , Beamish Outdoor museum, Barnard Castle, Raby Castle (a must see). In the whole I would fully recommended the Fir Tree. We're definitely talking about returning, it's that good!!!
Written 30 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Graeme H
County Durham465 contributions
5.0 of 5 bubbles
Jul 2022 couples
We are So Spoilt in Weardale for Quality, Fine Food. A Chef's Job in those Hot Kitchens ; on Balance, is Extremely Good. To see Business's Like 'The Fir Tree Inn', Flourish after Covid-19. Is an Accolade to Perseverance, Determination and Staff who are Keen. Although we arrived Late after hundreds of Meals had ben served. We were met with the Same Enthusiasm, even though we Had Not, Reserved. The Comfortable Surroundings extended to Outside. With a Covered, Well Glazed seating Area, sturdily Constructed, clearly, with Pride. We waited, barely half an hour, relaxing from the breeze outside. Our place was set, with a choice or two, there was nought One could Deride. The Meal : How could I fail to mention the efforts of Competent Chef and Assistants. Tasty Meats and perfect Vegetables, all piping hot on a Carvery : Refreshed with Persistence. 🤜👊🤛👏👏👏
Written 31 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sharon W
1 contribution
5.0 of 5 bubbles
Sept 2022 none
Our group of four have been to this restaurant twice in the past four days. On our first visit we were probably not the easiest group to deal with, as our food tastes were very varied. However the waiting staff were very patient with us, talked us through the menu, and we had a lovely meal. On the second occasion, being more familiar with the menu, it was a lot smoother. Karen, front of house, was marvellous; so welcoming, friendly, helpful, warm and definitely made us want to visit again. We only had the main courses, but it was so plentiful, we couldn’t manage starters or dessert. There were clean plates all round on both occasions. Would definitely recommend.
Written 26 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Soozee
Frosterley731 contributions
4.0 of 5 bubbles
Apr 2022 none
We were welcomed at the door and shown our table, after purchasing carvery vouchers and drinks at the bar. The carver was really friendly, and the portions of meat were generous. There were, I think, 5 roasts to choose from (pork, turkey, gammon, beef and lamb) which were all nicely cooked. The vegetables and potatoes all looked delicious (I would have liked to have seen cauliflower cheese or creamed leeks, but they don't seem popular on carveries around here). We enjoyed our meal very much. The only thing I didn't like was being told when we ordered that we would only have the table for an hour - it didn't seem conducive to a relaxed lunch. I suppose with a carvery you are served quite quickly and we could have gone over to the bar if we wanted to linger. A nice venue, pleasant staff and very good food.
Written 24 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Annie P
Redditch14 contributions
1.0 of 5 bubbles
Jan 2020 friends
Arrived as a large group and had not booked so we all appreciated it may not be possible to seat us all for food. We was met by a very unfriendly man who made us feel most unwelcome. People in our group was left standing whilst there were only 4 other people on the resteraunt. But was told they would have to wait to order food. The food was ok. But waited a while and some of the order was incorrect. The sauce for the steak never arrived until we asked twice. I would not recommend. Not sure if it was a waiter barman or owner. But you really need to be a little more friendly to the people paying your wages. Myself and 12 friends/family will not be returning .
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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