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Cheesecake Factory

5000 Shelbyville Rd, Ste 1585, Louisville, KY 40207-3342
+1 502-897-3933
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  • Excellent43%
  • Very good35%
  • Average13%
  • Poor7%
  • Terrible2%
Travellers talk about
“cheesecake” (137 reviews)
“steak diane” (3 reviews)
Open Now
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
££ - £££
5000 Shelbyville Rd, Ste 1585, Louisville, KY 40207-3342
All Details
Write a ReviewReviews (287)
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11 - 20 of 282 reviews

Reviewed 7 November 2017

I am used to a looooong wait for a table at Cheesecake Factory - wherever I travel, so I was pleasantly surprised that I was able to get right in. The service was efficient and attentive. There was a small issue with my order, but...More

Thank Jay S
Reviewed 5 November 2017

expensive desserts and indifferent waitress. Not really worth it for any reason better value elsewhere

Thank Roger P
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Reviewed 31 October 2017 via mobile

I've been visiting our daughter and she wanted to go to the Cheesecake factory for our last supper together. We had a wonderful server who gave us great advice, very attentive and actually went above and beyond the call of duty offering us a sample...More

Thank Lynne A
Reviewed 27 October 2017 via mobile

We found the Cheesecake Factory through this app and stopped in for a quick meal. The seating is so close together that we introduced ourselves to our neighboring tables. Our neighbors were great (one awaiting baby arrival, the other celebrating girls night out). The food...More

Thank lcenlow
Reviewed 16 October 2017

My daughter loves the Cheesecake Factory and it did not disappoint! We were seatd quickly and the service was good.

Thank Lisa B
Reviewed 16 October 2017 via mobile

We came to the Cheesecake Factory to celebrate a friend’s birthday and we had a great meal. Although we had a lengthy wait for a table, once we were seated the service was excellent and the food was as well. The Louisiana Chicken Pasta was...More

Thank G_Louisville
Reviewed 6 October 2017 via mobile

My family went to the Cheesecake Factory last night and had a very disappointing experience. My husband and two children had pasta dishes and all three said the pasta was tough and seemed as if it had been sitting under a warmer for 10 minutes...More

Thank Ronda H
Reviewed 3 October 2017 via mobile

We normally love the Cheesecake Factory. But they stopped offering their onion rings which were a really good item. They were not full of grease. But they still haven't brought them back after numerous requests. This visit was also disappointing because even though there were...More

Thank lorin885
Reviewed 1 October 2017 via mobile

There is a variety of menu items but they are a little pricey. It could be too much of a variety. It takes forever to just skim the menu. This is located in a mall so the wait is always very long. We waited 30...More

Thank mikeandju
Reviewed 15 September 2017

This was so good I had the fish & chips with Cole slaw, french fries. With the dark rye bread very tasting. The decor is very soothing.

Thank Beverly S
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Ask a question
Questions & Answers
Brooke B
25 February 2017|
AnswerShow all 3 answers
Response from John S | Reviewed this property |
There are pastas, seafood, fish, steak, chicken dishes in many assortments. Their menu is online. Too many to list here. Something for everyone.
Brooke B
25 February 2017|
AnswerShow all 4 answers
Response from Rod J | Reviewed this property |
Too many items to list in text - suggest you view the menu on HM website.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Child-friendly, Business meetings, Kids
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
10:00 - 00:00
Location and Contact Information
  • Address: 5000 Shelbyville Rd, Ste 1585, Louisville, KY 40207-3342
  • Location: United States  >  Kentucky (KY)  >  Louisville>  > East Louisville
  • Neighbourhood: East Louisville
  • Phone Number: +1 502-897-3933
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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