We came for a coffee to heat up after the allotment. Anna J was an absolute delight! Super smiley and welcoming. An asset to the team!
We came for a coffee to heat up after the allotment. Anna J was an absolute delight! Super smiley and welcoming. An asset to the team!
Good morning Robyn, thank you for taking the time to provide us with feedback. We're delighted you had a lovely day out visiting Craigies cafe after your visit to the allotment and we hope to welcome you back soon for another coffee. Kindest regards, Megan
Coffee was really good and staff were welcoming. If a family of 4 adults are attending with 1 child we thought the price was overpriced - not reasonable - 3 adults just wanted coffee and to see little one play - no allowance for this...and therefore extremely overpriced !More
Good morning Tina, thank you for taking the time to provide us with feedback on Little Farmers play barn. We are sorry to hear you think the price of the tickets wasn’t worth the experience, we have benchmarked our prices against our competitors in the...More
Arrived at 11.30 and told we may need to wait 30 mins, which we said was OK. We ordered bacon rolls and coffee and asked that they be served together. 1 hour later the coffee arrived and we had finished the coffee by the time...the rolls arrived!! The waitress Helen was really apologetic and was as helpful as she could be, but the fault was not with her and I hope she is valued as she was really trying her best. Completely unacceptable.More
Hi Pat Thank you for taking the time to share your feedback we really appreciate you taking the time. We will have a word with the team to find out what went wrong and why the communication with your table was so wrong on this...More
Enjoyed a beautiful afternoon tea here this afternoon for Mother's Day. The food was lovely, everything was of great quality and you could tell it was all freshly prepared using their own produce. We unfortunately couldn't manage it all so took the rest home in...a box. The girl serving couldn't have been more accommodating, as was the lady who greeted us on arrival. A pleasant afternoon all round.More
Hi Hannah, thank you so much for your lovely feedback, the team really appreciate it after such a busy weekend. We look forward to seeing you back up at Craigies again soon. Regards John
Firstly let me say, I love Craigie’s Farm! I love the cafe and the farm shop. Both are top notch. However, on this occasion, my self and my daughter (15) were meeting family (2 adults and 1 4yo) for coffee and a catch up in...“The Little Farm” play area. Myself and my 15 year old daughter were charged £14 for the privilege of a table and a chair to sit in, which included one filter coffee or cup of tea each (15yo does not drink tea or coffee). I am sorry but this is an absolutely ridiculous price! I understand paying for children to play, absolutely no problem. And of course, I would expect to pay for food and drink whilst there but £14 to even enter the building with no children of playing age is daylight robbery. Be ashamed of this Craigie’s and please do better!!! Even if we had been spending time with any of the animals (which I believe you can) £7 each is still expensive. Maybe consider a tiered approach to your charges and people would respect you more. Feels like you got a bit big for your boots. Hate leaving less than favourable feedback but feel it was warranted on this occasion - sorry.More
Hi Kirsten Thank you for taking the time to share your feedback, it is really appreciated. We have invested significantly in the LF area with kids and families being very much the focus, all of the play equipment is designed so that kids and adults...More
Disappointing service and staff that were not really bothered. The cafe was quite so there was no excuses of staff being busy! Had to send main meal back as it was cold and when we ordered cakes after our meal we waited 15 min's before...I had to go and ask a member of staff where our order of 2 cakes and a pot of hot water was only to be told 5 min's later the order hadn't went through and she would put it through again, by this time our teas and coffee were finished so we were't wanting cakes with nothing to drink, there was no offer of refills as an apology all I got was if you don't want to wait I can box them up for you to take away (most likely charging full price). Completely there fault this order didn't go through and the girl who served us didn't even notice we were still waiting I had to ask. Won't be back in a hurry as I would hate to have seen the level of service if they had been busy.More
Hi Ronald Thank you for taking the time to share your feedback, we are really sorry to hear about your poor experience at Craigie's. I want to get to the bottom of what happened and look at how we can resolve this so that it...More
Great play area Plenty of room for kids to play Complimentary coffee/ tea was lovely Good choice of food and particularly breakfast items Animals are very well looked after Petting animals was a real highlight for the kids A must for a family visitMore
Good morning John, Thank you for taking the time to provide us with feedback. We are delighted to hear you and your family had a lovely visit to Craigies Little Farmers, enjoying our Timber playbarn and meeting our animals! We hope to welcome you back...More
Family of four (regular visitors) enjoyed another tasty breakfast of filled morning rolls and poached eggs on toast. Food was very well presented and all tasted amazing. Lovely service too. As always, bought a few goodies from the farm shop. Looking forward to our next...visit.More
Good morning William, Thank you for taking the time provide us with feedback. We're delighted you and you family had a lovely morning at Craigies Cafe, enjoying a delicious homemade breakfast. We hope you enjoy the goodies you bought from the farm and hopefully we'll...More
Went in today and ordered a Caesar salad , well few lettuce few croutons and an egg is not enough to feed a child ! This costs £9 and if want to add chicken that’s another £3 , wow how can you justify this price...?… ridiculous ….More
Good morning, Thank you for taking the time to provide us with feedback. We're saddened to hear you didn't have a great experience when visiting the cafe. We highly value customer feedback and it will be passed onto our management team to review as we...More
Went to the playbarn on 2nd March with family and a 2.5 year old. Usually love the playbarn but on arrival today tables and floor were incredibly dirty with discarded food everywhere. There was not a single usable high chair due to mess. We went...to play and my child had a good time (there could be more for the younger age group but it’s a lovely play area). Was quite disappointed that a group of older children seemed to commandeer the play area, throwing the plastic fruit, telling younger children they weren’t allowed in certain areas and pushing them out the way. I understand children should be supervised by their adult but the staff (who were walking around) didn’t intervene even when toys were being thrown around. We decided to take our child for something to eat to get out of the way but the lunch menu ended at 3 so there was limited choice. Around 2 slices of cake available and 1 scone. When we asked if they had anything left in the kitchen they said no and what was out was all that was available which was a bit disappointing. We love craigies and will be back but this wasn’t our best visit.More
Good morning Holly, Thank you for your message and taking the time to send in your feedback. We are saddened to hear of the experience you received March 2nd this is not the usual standard Little Farmers adheres too. The playbarn can become very busy...More
The staff are really friendly and helpful The young lady handling the animals , pony was pleased to pass on information on the animals she was looking after very knowledgable My 4 year old grandson had a great timer well done allMore
Good morning Mick, Thank you for taking the time to provide us with feedback. We're delighted you and your family had a lovely day out visiting Little Farmers playbarn and meeting our animals in our animal shed. We hope to welcome you back soon! Many...More
We visited Little Farmers and it was brilliant! Really clean and easy to navigate for our shy little one who can bit quite cautious at soft play places but was straight in here and loved it all! We were served by Gabi and she was...polite friendly and helpful with our questions and gave info about the animal sessions.More
Good morning, thank you for taking the time to provide feedback. We're delighted you had a lovely day out at Craigies Little Farmers enjoying the playbarn and meeting all of our animals! We hope to welcome you back soon. Many thanks, Megan
Visited today for breakfast and unfortunately had a very poor experience. Myself and family agreed the breakfast was rotten and not worth the money. I wouldn’t waste your time. My juice was served in a plastic disposable cup. I’ve had better breakfasts in a super...market cafe if I’m honest.More
Good morning, Thank you for taking the time to provide us with feedback. We're saddened to hear you didn't have a great experience when visiting the cafe. We highly value customer feedback and it will be passed onto our management team to review as we...More
Been ages since I had a cooked breakfast so I popped along on Sunday morning. All very good and no complaints. On arrival the waitress informed us that they were busy and there could be up to a half hour wait. We were in no...rush but it was good she let us know. Having said that we didn't seem to have a long wait at all. Food very good. Were attended to by different staff throughout and all were very friendly. See you soon!More
Good morning Lawmack, Thank you for taking the time to provide us with feedback. We're delighted to hear you had a lovely time visiting Craigies Cafe, enjoying a delicious cooked breakfast. We hope to welcome you back soon. Kindest regards, Megan
My Daughter’s birthday party was at this establishment. Freya took care of all our needs and was amazing and so friendly. Freya kept coming up to the party room to make sure everything was okay and to see if we needed anything. The pony groom...included in the party package was amazing and there was an extra bit of magic added to the encounter with a unicorn horn attached to the pony which I thought was such an awesome thing for my daughter to experience. Prior to the party I called ahead to see if I was able to get some extra time for my events management to set up the display for my daughter this was agreed with no fuss at all and staff were lovely. Will definitely be booking here again for future events while also recommending to friends and family.More
Good morning Maryanne, Thank you for taking the time to provide us with feedback. We're delighted you had a lovely time celebrating your daughter's birthday at Little Farmers! We try to make our birthday parties smooth running and stress free to make sure you all...More