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Ratings and reviews

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Details

CUISINES
Caribbean, Cafe, American
Meals
Lunch, Breakfast, Dinner
FEATURES
Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards
Reviews (11)
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Reviewed 9 June 2023

I'd give ZERO stars if this website let me. Tropical Smoothie corporate is a sad joke. I'll be telling everyone I know and continue to leave well-deserved awful reviews EVERYWHERE. I went daily and spent from $8 - $16 every day and regret every giving...this greedy corporation my business. I forgot to scan, phone won't scan code or allow me to enter it and lost the points that now take more than twice as long to accumulate. 550 points used to get you a free smoothie. Now it's 1200 - double. I've called corporate 6 times and have only been given the run around. Told I'd be called back twice and not a single phone call yet except for a corporate employee stating she was on vacation and couldn't do anything for me but she'd send an email to corporate and I'd get a call back. Nothing. I continued to call and was told again "2 minutes you'll be called back" but that was 16 hours ago. I'm simply asking for my points so I can finally get the last free smoothie. I don't want to give greedy pathetic corporations my money. Without customers the business wouldn't continue. Millionaire CEO doesn't care about you. Why give him any more money?! Boycott Tropical Smoothie!More

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2019 via mobile

Things have really improved here. The smoothie choices are plenty. But a must have along with a smoothie is a sandwich. Try the Cuban.

Date of visit: May 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 April 2019 via mobile

Love love love i always come in get service right away and my smoothie and food are always great same service every visit

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2018

We need one of these in Oregon. I love me a good smoothie and this was delicious! The place was clean and the staff organized and polite. GREAT choice and delicious

Date of visit: January 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2017 via mobile

The veggie & hummus wrap is amazing!!! I am hooked!! That was such a yummy lunch time treat, I will definitely be back to get that sandwich!! If you haven't tried Tropical Smoothie Cafe, you are truly missing out!! Delicious!!

Date of visit: August 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2017 via mobile

You will wait along time to get your food and drinks. The service is terrible and very unfriendly. I don't recommend going here if your in a hurry.

Date of visit: June 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2017 via mobile

Haven't been but I will go there one day I have to try it out maybe it might taste good maybe it won't, I'll have to see for myself

Date of visit: February 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2017

Really good smoothies and plenty of options to choose from. Pick your time to go, this place gets really busy during lunch hours. But the smoothies are really good and lunch options are prepared well as well.

Date of visit: November 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2014

i am addicted to Tropical Smoothie Cafe! On numerous occasions, I've visited the Cafes in Virginia. While visiting a relative in Southern Maryland, I ran across this Tropical Smoothie Cafe in Waldorf. I was so happy as I love their healthy meal options and smoothies....When I first entered the cafe, I was pleasantly greeted by the cashier. They were offering some new meals that I hadn't tried, she patiently explained each one to me. I ended up having old favorites, the Jamaican Jerk Chicken wrap and the Island Green smoothie. The food and smoothie was brought out within ten minutes. While waiting, I noticed how clean the restaurant was. I am a stickler for a clean restaurant and am always trying to get a peep in the kitchen, even judging the worker's attire (whether clean or dirty). Thank GOODNESS, there were no issues to which I could see. I enjoyed my wrap while listening to soothing island music. The wrap did not fail, it was delicious as always!!! While I was eating my food, the restaurant owner came out to introduce herself and ask how my food was. Her personality was cool, very hospitable. There were now many people in the restaurant and I was pleased that she took the time to come over and personally greet me. She left my table to go and greet a woman that must have been a return customer because they greeted each other like old friends. I had a wonderful experience at this Tropical Smoothie Cafe and will return each time I'm in Waldorf!More

Date of visit: June 2014
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Reviewed 3 June 2014

Visited several times and although busy, great customer service by workers. Then on 6/2 (Monday), visited at 1:57PM, only one customer before me, several came after me. After nearly 20 minutes of waiting and watching all customers who ordered after me get their orders &...depart; some of which ordered food & smoothies; I just had two smoothies...I asked for a refund. The cashier needed the Owner to open the register so she could retreive the refund. The Owner never once asked me if there was a problem. I had to tell her that I had waited almost 20 mins & all customers after me were served & gone. She questioned me by saying, "20 minutes?" The cashier told her the receipt was time stamped 1:57PM and the clock now said 2:16PM...that's 19 minutes. The Owner NEVER once acknowledged me or apologized for my inconvenience. She just said to the cashier, "Yeah, we can give her her money back, just giver her her money back." She then proceeded to talk past me to another customer as though I didnt exist. This Owner certainly does NOT exemplify the, "unparallelled hospitality," which is part of Tropical Smoothies business philosophy. I will NEVER patronize this business again and I warn others...CUSTOMERS ARE CERTAINLY NOT VALUED HERE.More

Date of visit: June 2014
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 May 2014

Tropical Smoothie Cafe opened in Waldorf last week (on May 8, 2014), and we visited it on its first weekend. We have only only positive things to say about this wonderful new cafe! The restaurant looks great - it is spotless and clean with a...bright, energetic feel. And the service was fantastic -- everyone working there was attentive and friendly. Consistent with other Tropical Smoothie Cafes, the food is premised on healthy choices and fresh ingredients. We had a bit of it all - the buffalo chicken wrap, Jamaican jerk chicken wrap, turkey bacon sandwich, and Tzatziki flatbread -- and everything was tasty and full of flavor. All sandwiches and wraps come with a choice of a side - a piece of fruit, chips, or a cookie. There are TONS of smoothie options. I chose the Blimey Lime Low-Fat Smoothie (strawberries, pineapple, orange & lime), which was good. But my favorite was probably the Island Green (pineapple, banana, mango, spinach, kale, splenda) - an unlikely pairing of ingredients that works surprisingly well. Tropical Smoothie Cafe is a great addition to the area. Check it out for dinner, lunch, breakfast or just a snack! Can't say enough good things about this new restaurant.More

Date of visit: May 2014
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TROPICAL SMOOTHIE CAFE, Waldorf - Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor