We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


20 Boston Rd, Chelmsford, MA 01824-3013
+1 978-256-5351
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent7%
  • Very good14%
  • Average21%
  • Poor14%
  • Terrible44%
13 Jul 2017
“Tired, But Nice Staff!”
1 Oct 2016
“Decent food”
Restaurant Hours
20 Boston Rd, Chelmsford, MA 01824-3013
All Details
Write a Review
Reviews (14)
Traveller rating
Traveller type
Time of year

1 - 10 of 14 reviews

Reviewed 13 July 2017

This poor chain is trying so hard to update itself - ordering kiosks at each table, plenty of food and ice cream but it's so tired. This particular Friendly's is very small. We were surprised. Decided to stop on our way back home from vacation...More

Thank Nancy N
Reviewed 18 May 2017

Very disorganized. Long time to take the orders and even longer to serve. The kids who work there think it is fun and clearly don't take their job seriously. Ordered a fudge brownie Sundae and that was made incorrectly (and Def nothing to write home...More

Thank Govmenon
Reviewed 23 April 2017

We walked in the front door and there were 2 women sitting at the counter eating and playing with their phones. One jumped up after a few minutes of us standing there and said follow me. There were about 6 tables in the restaurant. I...More

Thank pjkoala
Reviewed 12 January 2017

Years ago I used to live in Chelmsford and enjoyed going to Friendly s after a trip to the library. I went twice recently with my two daughters, I was really really disappointed - the place was dirty , the staff did not seem to...More

Thank Familyddd
Reviewed 1 October 2016

Stopped in here on a Wednesday afternoon for lunch with my 13 year old granddaughter, we were seated promptly and our server was attentive. We both enjoyed our meal. I had not been here in a long time and was hesitant about going in because...More

Thank Sanbelle
Reviewed 22 July 2016 via mobile

Disappointed in the service. Took a very long time to get our meals. It is difficult for young children to wait for food. They had a lot of servers but only 1 cook who got behind. A couple of months ago the same thing happened...More

Thank Joann D
Reviewed 8 July 2016

Super nice restaurant! Great place to get lunch. Great atmosphere! Pricing acceptable. Would definitely go back!

Thank Susan B
Reviewed 21 May 2016 via mobile

We arrived around 1:40 PM and it took 10 minutes to get seated while we listened to the manager complain to her employees about other employees. When we received our drinks the manager spilled the iced tea because she was carrying too much without a...More

Thank DBZ1024
Reviewed 4 May 2016 via mobile

We stopped off on a drive from MA to NH. Our meals were nothing very tasty... Service was friendly, price is cheap, but food was nothing special, I had a bland salad and a cup of rubbery, tasteless chowder. Hubby had a very greasy pastrami...More

Thank shartzerj
Reviewed 15 August 2015

We've eaten at this Friendly's several times in the past couple years, including our most recent visit 8/15/15, and have found it to be consistently good. The burgers are very tasty; one of my daughters had a veggie burger this time and enjoyed it. The...More

Thank Bill M
Nearby Restaurants
Fishbones in the Village
393 reviews
.14 miles away
Nobo Restaurant
41 reviews
.05 miles away
The Java Room
37 reviews
.23 miles away
55 reviews
.06 miles away
Nearby Attractions
Great Brook Farm State Park
45 reviews
2.68 miles away
Mrs Nelson's Candy House
24 reviews
1.65 miles away
Great Brook Ski Touring Center
14 reviews
2.64 miles away
Chelmsford Public Library
10 reviews
.02 miles away
Questions & Answers
Get quick answers from Friendly's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Waitstaff, Wheelchair Accessible
Location and Contact Information
  • Address: 20 Boston Rd, Chelmsford, MA 01824-3013
  • Location: United States  >  Massachusetts (MA)  >  Chelmsford
  • Phone Number: +1 978-256-5351
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing