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Jack Chen Restaurant

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59 Maple St, East Longmeadow, MA 01028-2745
+1 413-526-9828
Today
11:00 - 23:00
Open now
All hours
Hours:
Sun 12:00 - 22:00
Mon - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Springfield, Massachusetts
Level Contributor
18 reviews
16 restaurant reviews
4 of 5 bubbles Reviewed 1 week ago

This restaurant is always reliable. The menu items are quite varied, and you get good-sized portions. Nice tasting and not too salty seems to be another consistent factor.

Helpful?
Thank SJJLP
Springfield, MA
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 4 March 2016

Just tried this place and was not disappointed. Will go back. Love that I can order online and pick up on my way home.

Helpful?
Thank justalonely
East Longmeadow, Massachusetts
Level Contributor
33 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 3 July 2015

Average food, average prices, just plain average!!!! If you are hankering for Chinese this place is convenient but is not the best you can find in a 5 mile radius. Fried rice dishes are dry and rice seems prepared to far in advance. Convenience is the only reason this is not a POOR rating.

Helpful?
Thank Craig C
Level Contributor
66 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 7 March 2015

Called in a Lunch order after a long morning and needed a good hot meal. I went to the right placel Food was great. Plan to go here again next time I am hungry for Chinese food. My lose that I havent been here before. Jack Chen's is right next store to Dunkin Donuts and pass it every time I... More 

Helpful?
Thank Generalwater
East Longmeadow, massachusetts
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 18 February 2015

I really love their take out food and there's always leftovers for lunch the next day. The combo meals are a great value.

Helpful?
Thank andreakay
1 review
1 of 5 bubbles Reviewed 19 January 2015

They ripped me off of my food. She yelled at me the whole time. She hung up on me I called her back and she kept yelling at me. 1 hour later they came and not all my food was there. I had to go with out dinner.

Helpful?
Thank Brian L
East Longmeadow, Massachusetts
Level Contributor
86 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 2 July 2012

Honestly ever since Ichiban moved into town I haven't gone to Jack Chen, but from years of going there I know they are definitely a decent restaurant. Menu is what you'd expect. Atmosphere is definitely that of a take out joint. Not bad.

Helpful?
Thank hugebrat413
East Longmeadow, Massachusetts, United States
Level Contributor
111 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 16 May 2012

Me and my fiancee have been ordering from this place like crazy recently, since it seems it's the only Asian restaurant in town that delivers. We've heard that in the past some long time ago they had roaches that came from cheap used furniture they bought, so we never went in. We however would see a lot of teens there... More 

Helpful?
1 Thank Nicole S
Springfield MA
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 30 July 2011

The Jack Chen Chinese Restaurant has Asian Vegetarian Cuisine dinners which come with more texturized veggie soy protein than any other Chinese restaurant we've been to in the USA! You can eat there or get take-out. We've tried all ten of the entrees on their Pan Asian Vegetarian menu. Our favorite is the newest one, which isn't listed except on... More 

Helpful?
1 Thank ReviewTeam

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Chinese
Open Hours
Sunday
12:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 59 Maple St, East Longmeadow, MA 01028-2745
  • Location: United States  >  Massachusetts (MA)  >  East Longmeadow
  • Phone Number: +1 413-526-9828

Questions & Answers

Questions? Get answers from Jack Chen Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?