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Incontro Restaurant

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860 W Central St, Franklin, MA 02038-3153 (Route 140)
+1 508-520-2770
12:00 - 00:00
Closed now
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Sun - Sat 12:00 - 00:00
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265 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Hopedale, Massachusetts
Level Contributor
72 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Although I've eaten downstairs once, I really prefer getting together with friends upstairs in the lounge. If you're looking for a relaxed but sophisticated atmosphere, try the "bar". It's not like any bar I've ever been to….big leather chairs and couches, half-round, elevated private booths, lots of wood, cozy lighting - the only thing that would make it 100% perfect... More 

Thank MelissaMS61
Boston, Ma
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We chose Incontro for my birthday dinner last night and happy we did. We've eaten there many times before, but never with the kids. I wasn't sure what to expect but we had the best experience. Our server was amazing with them...all the way down to subtly mentioning the mac and cheese was delicious but white not yellow. He clearly... More 

Thank kseaman
Franklin, Massachusetts, United States
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 3 weeks ago

I went with a mixed group of two visiting parents, two kids and me to Incontro for a celebratory holiday dinner in the downstairs restaurant. The atmosphere of the building was perfect for the occasion as long as you like semi-formal and lots of dark wood (we did). The service and food were both very good with something for everyone.... More 

Thank Maverick P
Santa Clara, California
Level Contributor
75 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

A coworker brought us here for dinner, this was the second time I had visited. The building is nice, and the restaurant looks the part but the food was decidedly underwhelming. I found it way too salty and not really flavorful. I had Lobster risotto and the lobster was rubbery, and the risotto very salty. I had fish both times... More 

Thank Gordy75
Norfolk, Massachusetts
Level Contributor
4 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed 4 weeks ago via mobile

I've been to Incontro several times over the years and have seen a steady decline, so this is not a one time experience. While the prices are high the food is average. Feels like they are going through the motions. I ordered the Scallops Risotto. They were rubbery and tasteless, almost as if they had been frozen. Service was "eh".... More 

Thank macleodsm05
Apex, North Carolina
Level Contributor
308 reviews
217 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 12 December 2016 via mobile

We wanted to eat outside the stadium so we chose this place. Hood choice in terms of food. Service was not very good. Slow and inattentive.

Thank Mac D
Level Contributor
110 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 11 December 2016

WOW! What a great place. We sat upstairs at the bar and had such a great dinner! I got the tomato mozzarella salad, my husband thad the wedge salad and we both got their daily special of crabmeat ravioli with tomatoes and artichoke hearts in a yummy cream sauce-just fantastic! We will sure be back; we even played some pool-so... More 

Thank JacksonRandall
Cumberland, Rhode Island
Level Contributor
99 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 28 November 2016

I was anticipating going here as I love restored old stone buildings. The did a great job with the renovation, but that is where the greatness ends. I thought the service was terrible, the food's freshness questionable and the wine prices high.

Thank Marconi33
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 November 2016

Back to Incontro, haven't been there in over a year. Food was excellent. We had a reservation for 4 on a Friday night. We got one of the big booths along the wall. Very comfortable and nice atmosphere with the original brick walls of an old mill. I had the skirt steak, which I remembered that I really liked and... More 

Thank Cheryl D
2 reviews
5 of 5 bubbles Reviewed 20 November 2016 via mobile

I most recently came here with my boyfriend and his parents to celebrate accepting a job offer. We sat upstairs in one of the big booths by the wine room. My boyfriend and I have actually been a few times but usually just sit at the bar. Our server (I'm probably butchering the spelling) Astrid was very sweet and attentive!... More 

Thank Meaghan D

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    4 of 5 bubbles
Average prices
US$20 - US$40
American, Italian
Lunch, Dinner, After-hours, Drinks
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout, Reservations, Private Dining
Dining Style
Casual Dining
Good for
Romantic, Bar Scene, Business meetings, Special Occasion Dining, Groups
Open Hours
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
Location and Contact Information
  • Address: 860 W Central St, Franklin, MA 02038-3153
    (Route 140)
  • Public Transportation: Forge Park commuter rail stop is less than a 1/4 mile away.
  • Location: United States  >  Massachusetts (MA)  >  Franklin
  • Phone Number: +1 508-520-2770

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Incontro Restaurant and other visitors
2 questions
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Bellingham, Massachusetts
7 months ago

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Questions? Get answers from Incontro Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?