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1245 Worcester St, Ste 1098, Natick, MA 01760-1524
+1 508-653-0011
11:00 - 23:00
Open now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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259 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Lake Jackson, Texas
Level Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 24 January 2016

Always heard wonderful reviews of Cheesecake Factory! Unfortunately, we were that impressed. Service fairly slow and meal only OK. Pricey, too. A fine place to go on a date but probably will not return. Nothing bad, though. Year visited not 2015--it was 2014. Great place for cheesecake, though!

Thank EastTxLady
Level Contributor
60 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 16 January 2016 via mobile

Although the food is consistently good. I found the service to be a little lacking today. The table was sticky..we had to request it be wiped down. Then the silverware was dirty. The waiter was too busy to be attentive. I will definitely go back because I like the food and the variety....and the salted caramel cheesecake us amazing! They... More 

Thank bcm46h
Long Island New York
Level Contributor
142 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
1 of 5 bubbles Reviewed 13 January 2016

Tried calling this place to make a reservation for a relative's birthday dinner. Called the night before in the off-chance they'd allow me to do so then, was told to call back between 11 a.m.- 12 noon the next day to make a reservation for 6:30 p.m.. Understandable. So the next day comes, and I call at exactly 11:01 a.m.... More 

Thank comsewogian
Boston, Massachusetts
Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 12 January 2016 credit card Amex Cardmember Review

We had just finished a long meeting at school and wanted something better than the pizza that they served. We were more than happy. It was very busy so we sat at the bar. We had excellent service and we were very satisfied.

Thank MSA1960
Level Contributor
57 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 10 January 2016 via mobile

Bottom line: They give you very little chicken! My wife and I ordered: Thai Chicken Wraps Stuffed Chicken Tortillas - I ate this entree Teriyaki Chicken - for my wife. There had to be 4 small pieces of chicken in the Thai Chicken Wraps. I ate one wrap. My wife ate a wrap. Then she asked me where's the chicken.... More 

Thank CoolBreeze42
Boston, Massachusetts
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 29 December 2015 via mobile

One should not have to yell at a waiter just to make sure their order is right. That's what you have todo here anything. The place is so dark, as well, that I had to use my phone flashlight to read the menu. That about sums up my first two problems here little light and loud music. My next problem... More 

Thank ReviewMan93
Level Contributor
5 reviews
5 restaurant reviews
3 of 5 bubbles Reviewed 15 December 2015 via mobile

Had apps/dinner tonight with my mother. I ordered a soda water with a splash of cranberry and a lime as well as a skinny sangria. We had the side Caesar and the kale salads. Caesar salad was very good and my mother enjoyed the kale salad very much as well. We also had fried zucchini and stuffed mushrooms. The zucchini... More 

Thank Kayla C
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 December 2015

delicious food. I would say to get reservations because the wait takes forever and the tables are close, making the space claustrophobic.

Thank Elli G
Framingham, Massachusetts
Level Contributor
110 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 15 December 2015

There's something for everyone here. Pasta, fish, Mexican, steak, burgers, etc. The biggest deal is getting a seat. If you're going around mealtime, especially on a Thursday, Friday or the weekend, you're going to have to wait. They don't take reservations. The food is great here. Good portions, too. I even like the nachos appetizer as a meal unto itself.... More 

Thank Marplon
Ocala, Florida
Level Contributor
174 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
1 of 5 bubbles Reviewed 14 December 2015 via mobile

I love the Cheesecake Factory but NOT this one. There must not be a standard because the waitress was unattended, the food was gross and burnt ! I've never had a bad experience till now. Do not waste your time or money !!!!

1 Thank Maria R

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$15 - US$20
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar Scene, Special Occasion Dining, Kids, Child-friendly, Groups
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760-1524
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: +1 508-653-0011

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?