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Carrabba's Italian Grill

££ - £££
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955 Riverdale St, West Springfield, MA 01089-4656
+1 413-733-3960
11:00 - 23:00
Open now
See all hours
Sun 11:00 - 21:00
Mon - Thu 16:00 - 22:00
Fri 16:00 - 23:00
Sat 11:00 - 23:00
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106 Reviews from our TripAdvisor Community

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Traveller type
Time of year
Showing 103: English reviews
Level Contributor
339 reviews
249 restaurant reviews
common_n_restaurant_reviews_1bd8 149 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

My wife had salmon and I had a steak with Gorgonzola on top. Simply the best. Wife had salad and I had sausage barley soup. Tori was our waitperson kudos to her. She is a different asset to the Carrabba's team. We will request her when we return.

Thank ChicopeeJoe
Stuart, Florida
Level Contributor
262 reviews
215 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 12 December 2016

The staff and owner are very friendly and attentive. The kitchen was very quick. On the downside, the clams and linguine were so-so. Only 6 little necks in the shell and a couple of bits and pieces in the pasta. The pasta was slightly over cooked and tired. The garlic sauce was very good. The salad was also tired and... More 

1 Thank Steve P
Boston, Massachusetts
Level Contributor
70 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 14 November 2016

Went to Carrabba;s caus eit had the shortest wait time. Glad we stayed, had one of the best meals in along time. Fettachinie weesie All company enjoyed their meals, had dessert which was also good. Only bad thing I could say is we sat next to the window which was drafty. There is one close to my house which we... More 

Thank Peter C
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 November 2016 via mobile

The menu has something for everyone, seasonal specials too. The Apple pie sangria was fab! Sophia was very attentive, staff also helped out on a busy Saturday. The only thing I thought needs changing is the layout, not very cozy Italian feel. Wide open spaces, and booths surround. We could see people waiting in the doorway and feel the cold... More 

Thank D S
Ferrisburg, Vermont
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

The staff was not only friendly to us, but to each other. It was great to be around a whole team of people that wanted to make sure our visit was pleasant, but also that their shift was enjoyable. Even the cooks were smiling! I don't eat meat or dairy and the were more than happy to leave that out... More 

Thank jmnvt
Swanton, VT
Level Contributor
209 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 18 August 2016

Friday night but a fairly short wait as we ate fairly late. Service was excellent. So was the food. Staff was prompt, helpful and attentive. Ask for the bread and olive dipping plate prior to the meal. Bread was super! We all cleaned our plates!

Thank VTer24
Northampton, Massachusetts
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 13 August 2016

I hadn't been to Carrabba's in awhile and was greatly disappointed when I returned. The portions of meat have been decreased but not the price. They used to make a great filet here, thick and juicy. Now it looks like a scrap of meat, very thin with a muddy taste. The bread offered with the oil used to be a... More 

Thank rainebot
Carrabbas, Manager at Carrabba's Italian Grill, responded to this review

This doesn't sound good. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - West Springfield, MA". We can then correspond directly over email. Sincerely, Madeline Carrabba's Italian Grill More 

Easthampton, Massachusetts
Level Contributor
42 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 10 August 2016

This is the third time we have been to a wine pairing dinner at Carrabba's. I figured that the dinners would not be that good, but to our surprise they exceeded our expectations. The wines were very good and the food was excellent. The wait staff was very prompt and explained each course. The manager, John Stiles, kept everyone informed... More 

Thank cazsterlu
Sandy, Oregon, United States
Level Contributor
35 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 10 August 2016

Service was quick, food was good and decent drinks. The sauce on the noodle sides lacks sauce. The deserts were pretty good. Just dont do the veal marsala. unless you are there just for a snack. The stuffed meatball was bad to, that was from friend at table.

Thank Jacob C
Northampton, Massachusetts, United States
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 10 August 2016

I go here when I want quality and comforting food. I love the sea bass dish the most. I hope they keep it. Service is always fast and friendly.

Thank Tony J

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West Springfield, MA

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Italian, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Child-friendly, Kids, Groups
Open Hours
11:00 - 21:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 955 Riverdale St, West Springfield, MA 01089-4656
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-733-3960

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carrabba's Italian Grill and other visitors
1 question
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Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?