We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
6 Southampton Rd, Westfield, MA 01085-1320
+1 413-562-4903
Website
More Info
Add Photo Write a Review

10 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 10: English reviews
Orlando, Florida
Level Contributor
345 reviews
177 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 19 August 2016

Being able to walk to the restaurant from hotel was very convenient...only steps away. Food was good as usual. Restaurant was clean. Order takers could be a little more friendly...with a smile.

Helpful?
Thank PhyllisD534
Massachusetts
Level Contributor
33 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 28 July 2015

Resturant was next door to a hotel we stayed at .Food was good and hot, clean, service average. Reader

Helpful?
Thank Reader0108598
Berlin, New Hampshire
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 May 2015

Nothing outstanding- tried some new menu stuff-- will stick with the old but was convenient to my motel- I could just walk there

Helpful?
Thank 518jeannec
Canada
Level Contributor
16 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 May 2015

We have eaten there twice, two years in a row. Food is good, employees were very courteous and accommodating, but I think this Wendy's needs might new management, or at the least someone needs to double check their inventory orders. Both times they were out of necessary items. This time it was baked potatoes and it was 5:30 PM. Also,... More 

Helpful?
Thank LindaLee K
Easthampton, Massachusetts
1 review
3 of 5 bubbles Reviewed 29 May 2014

I went to Wendys on May 28th 2014 around 8pm I waited forever in the drive-thru line it was the longest time I ever spent in any drive thru but at the end it was well worth the wait the customer service and the food was great everything I ordered was made right and very fresh and even though the... More 

Helpful?
Thank christine151222
Framingham, Massachusetts
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 January 2014 via mobile

First, the food is typical Wendy's. However, I have been here 3x (which is twice more than I should have been), & each time I have received the order incorrectly. And, it is usually not even close. By far the worst Wendy's I have ever been to. Oh, and not once has there ever been a genuine apology for the... More 

Helpful?
Thank DaShooMan
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 5 May 2013

I went into the restaurant to grab a quick bite to go. I waited 10 minutes to have my order taken and an additional 15 minutes to receive it. I will say the food was good except for the strawberry tea. It was very weak flavored. I will go back there for the hot good food but the service needs... More 

Helpful?
Thank Raptor1969
West Springfield, Massachusetts
1 review
2 of 5 bubbles Reviewed 17 May 2012

alot of staff but service is very very slow,i had to repeat my order 3 times

Helpful?
Thank rick s
Westfield, Massachusetts
Level Contributor
84 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 13 February 2012

This Wendy's is average. The interior is usually not that clean when I go in but not overly dirty either. The service can be right on the ball but also terrible to the point that once a girl placed our order on hold so she could answer her cell phone and had a conversation (that one I should have reported... More 

Helpful?
Thank kelmel13
Westfield, Massachusetts, United States
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 22 December 2011

This Wendy's is slow, and that some people in the back didn't wear hair coves.

Helpful?
Thank John W

Been to Wendy's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Fast food
Location and Contact Information
  • Address: 6 Southampton Rd, Westfield, MA 01085-1320
  • Location: United States  >  Massachusetts (MA)  >  Westfield
  • Phone Number: +1 413-562-4903

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Wendy's and other visitors
1 question
Ask a question
Questions? Get answers from Wendy's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?