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1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
+1 269-926-2704
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40 Reviews from our TripAdvisor Community

Traveller rating
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Showing 40: English reviews
Grant, Michigan
Level Contributor
601 reviews
350 restaurant reviews
common_n_restaurant_reviews_1bd8 515 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Been going to these restaurants since 1984 and visit them all over the US. This one is a bit better than most. Never quite seen one designed like this before, it seemed quite large. Service, food and the overall experience was great. Place was about half full on a Sunday afternoon. Not too far from Interstate 94, too. Good choice... More 

Thank Impala guy
New Bedford, Massachusetts
2 reviews
1 of 5 bubbles Reviewed 16 October 2016

Can't say much about the food during the day, but late night was awful! I am not a fast food person, and I have my particular places. When I visit my home town, but all were closed. The food took forever at the drive through, and by the time I got to my relatives house, 10 minutes away, the food... More 

Thank blackjack0436
Omaha, NE
Level Contributor
184 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 21 August 2016

We didn't really have any issues to speak of here, expected far worse by the reviews. We were traveling and looking for a place that we don't have back home to stop by for a quick bite. We don't have Steak 'n Shakes at home so we decided to stop in. We were surprised that it wasn't like typical fast... More 

Thank pheaton
Traverse City, Michigan
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 July 2016 via mobile

I've been to a few out west. So when I saw this one I was excited to experience the food again. The worst service I have ever had. The food was cold and blah with not flavor. Truly a disappointing visit. Won't be eating there, ever again.

Thank Michael V
Orland Park, Illinois
Level Contributor
126 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 26 June 2016

We were so happy with the service here. First of all, I am disabled and in a wheelchair, plus we entered with a large party of 10 ages 3-60. The staff was very accommodating in rearranging our seating area without a complaint. They took our orders and they arrived without any error except with a minor mistakes. The happy hour... More 

Thank mdtravelers78
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 23 June 2016 via mobile

Slow, unexperienced servers. Often can be found in the corner on their telephones. Not the best place, but I usually utilize their coupons!

Thank 617gretchenc
Chicago, Illinois
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 7 May 2016 via mobile

I was not impressed with this restaurant. Not as nice as most steak n shakes I've eaten. The staff was nice. But service was slow and I had to ask where our food was more than once. The place was dirty, needs a deep degreasing. The shakes and burgers were standard steak and shake items.

Thank naejnerak
Portage, Michigan
Level Contributor
187 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 26 April 2016

You can always count on Steak n Shake to give you a good old juicy burger...the way they used to be made before everything got fancy.

Thank Larry P
Livonia, Michigan
Level Contributor
78 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 22 April 2016

Service was ok and food ok, but this restaurant needs a thorough and detailed cleaning. As my wife stated, "had I gone into the bathroom when we first entered, we would have left immediately."

Thank Ronald H
2 reviews
1 of 5 bubbles Reviewed 24 November 2015

Waiting to get seated, we almost left. Restaurant was not busy, but there were a number of dirty tables. After we eventually got seated we were allowed to look at dirty tables while we waited to have our order taken. We also watched people waiting to be seated that turned around and left. Food was ok. Waitress was slow and... More 

Thank Cynthia F

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    1.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    2.5 of 5 bubbles
American, Fast food
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Location and Contact Information
  • Address: 1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
  • Location: United States  >  Michigan (MI)  >  Berrien County  >  Benton Harbor
  • Phone Number: +1 269-926-2704
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?