We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Cygnus 27

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Amway Grand Plaza, 187 Monroe Ave., NW, Grand Rapids, MI 49503 (Pearl)
+1 616-776-6425
Website
Today
17:00 - 01:00
Closed now
See all hours
Hours:
Sun 10:30 - 14:00
Tue - Thu 17:00 - 23:59
Fri - Sat 17:00 - 01:00
More Info
Add Photo Write a Review

139 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 137: English reviews
San Marcos La Laguna, Guatemala
Level Contributor
55 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

My fiance took me here for a romantic dinner and I was completely blown away by the incredible food, atmosphere, service and drinks. I was pleasantly surprised to see that most things on their menu are gluten free - and if you are gluten free you know how difficult it can be to eat out at most places. To be... More 

Helpful?
1 Thank CC M
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

We came here to celebrate our daughter's 13th birthday. The table was perfect- Right by the window with a view of the city. Our server, Carmen, did a fantastic job - called my daughter by name and went out of her way to make it a special dinner for her. The food was pretty good. We had the Spanish Octopus... More 

Helpful?
Thank Sonya K
Ada, Michigan
Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Two dinners in one week revealed inconsistent offerings. Octopus was very good one night and reasonable on the second. A marvelous wild mushroom soup one night followed by a middling bowl a few days later. The entrees were OK but not memorable. The wine list was good and the prices fair. The ambiance is pleasant with a modern flair. Service... More 

Helpful?
Thank Milan M
Tracy356, Manager at Cygnus 27, responded to this review

Dear Milan M- Thank you for your compliments regarding our service! We're happy to hear you chose to dine with us twice in the same week and apologize you did not feel the food was as delightful the second time around. I have shared your feedback with our staff to learn from and look into further. We always encourage our... More 

Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 31 December 2016 via mobile

Had a very nice dinner here. Great views and wonderful service. Three course meal for tonight's early seating. Salad and soup were excellent. Main course we had filet that was very good. Could have used either a few more potatoes or a vegetable with it. Desert was very good, mine initially was overdone, but they took it back, replaced it... More 

Helpful?
1 Thank Scott M
Traci G, General Manager at Cygnus 27, responded to this review

Dear Scott, Thank you for taking the time to write a review about your dining experience with us on New Year's Eve! It was our pleasure to serve the two of you and we hope you will join us for some of the newest items our Chef has added to the menu (the octopus and lubina are two of my... More 

Grand Haven, Michigan
Level Contributor
53 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 18 December 2016 via mobile

Atop the Amway grand hotel in Grand Rapids, you will not be disappointed by this extraordinary restaurant which not only overlooks Grand Rapids but overlooks the grand river US 131. Allow yourself plenty of time for dinner as they will not rush you out in the cuisine is fantastic at a reasonable price

Helpful?
Thank drcser
Traci G, General Manager at Cygnus 27, responded to this review

Dear Drcser, Thank you for taking the time to write a TripAdvisor review! We are so happy to hear that you enjoyed your dining experience with us. We hope to serve you again in the not-too-distant future! Warm regards, Traci Gresham General Manager, Cygnus27 More 

Michigan
Level Contributor
31 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 7 December 2016

For several years my friends and I have looked forward to our holiday celebration at Cygnus. We enjoy the decor, the view of the city, the service, and usually the food. However, last night two us were very disappointed with the halibut. It clearly was overcooked and had been sitting for a long time before it was served to us.... More 

Helpful?
Thank DorothyArm
Tracy356, Manager at Cygnus 27, responded to this review

Dear DorothyArm- Thank you for allowing us to be part of your holiday celebration tradition! We are honored that you choose to share it with us year after year. We're so sorry to hear that the halibut was not to your liking. That is definitely not typical and we apologize. We always encourage our guests to speak with their server... More 

Grand Rapids, Michigan
Level Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 December 2016

My spouse and I celebrated our wedding anniversary here...a special event at a special venue. Warmly welcomed by hostess as well as server. Great cocktails before dinner. Sever graciously split a salad which was more than ample. Entrees were very good and I would recommend the sausage stuffed trout as unique and tasty; would order again. Spouse's rack of lamb... More 

Helpful?
Thank jadr43
Traci G, General Manager at Cygnus 27, responded to this review

Dear Jadr43, Thank you for taking the time to write a review about your dining experience with us! It was our pleasure to serve the two of you (and for such a special occasion!). I hope you will join us again soon and try some of the newest items on the menu -- believe it or not, the Chocolate Sphere... More 

Indiana
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 20 November 2016

With so many choices within a block of the Amway Grand Hotel, the main advantage Cygnus has is the view. The food is inventive but also expensive and small portioned. Service was very good, but also slow paced and unhurried. We enjoyed the bread and the desserts the most. The chocolate sphere was like a magic giant s'more. The dulce... More 

Helpful?
Thank StCroix01
Traci G, General Manager at Cygnus 27, responded to this review

Dear StCroix01, Thank you for taking the time to provide a review on TripAdvisor. As of the first of this year, we have a new chef who has added some spectacular new items to the dinner menu (the pan-seared striped bass is a new favorite amongst our diners). We hope that you will consider joining us for dinner again soon... More 

Saint Louis, Missouri
Level Contributor
31 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 November 2016

Came here while visiting Grand Rapids. Was made to feel very welcome by staff. My server was outstanding. Restaurant has the absolute best view of the city being on the 27th floor of a hotel. Ordered the Rack of Lamb. It was delicious. For dessert I had the Chocolate Sphere. Save room for it. Would definitely go here again if... More 

Helpful?
Thank Michael B
Traci G, General Manager at Cygnus 27, responded to this review

Dear Michael, Thank you for taking the time to provide a review on TripAdvisor! We are so happy to learn that you loved the service, view, and rack of lamb! You must come back and try the new Chocolate Sphere -- believe it or not, I think it may be even better than the last one you had! We look... More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 October 2016

Cygnus 27 is a experience from start to finish. The 27 floor ride on the elevator adds to the anticipation and the restaurant does not disappoint! The food is exquisite, the atmosphere is unbeatable with views of downtown Grand Rapids (especially at night) and the service is impeccable.

Helpful?
1 Thank Masharona
Traci G, General Manager at Cygnus 27, responded to this review

Dear Masharona, Thank you for the spectacular TripAdvisor review! We are so happy to hear you had an excellent dining experience! We look forward to the opportunity to serve you again. Warmest regards, Traci Gresham General Manager, Cygnus27 More 

Travellers who viewed Cygnus 27 also viewed

Grand Rapids, Kent County
Grand Rapids, Kent County
 
Grand Rapids, Kent County
 
Grand Rapids, Kent County
 

Been to Cygnus 27? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$23 - US$49
Cuisine
American, International, Fusion, Gluten Free Options
Meals
Dinner, After-hours
Restaurant features
Parking Available, Validated Parking, Serves Alcohol, Full Bar, Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Private Dining
Dining Style
Casual Elegant
Good for
Bar Scene, Business meetings, View, Special Occasion Dining, Romantic
Open Hours
Sunday
10:30 - 14:00
Tuesday
17:00 - 23:59
Wednesday
17:00 - 23:59
Thursday
17:00 - 23:59
Friday
17:00 - 01:00
Saturday
17:00 - 01:00
Location and Contact Information
  • Address: Amway Grand Plaza, 187 Monroe Ave., NW, Grand Rapids, MI 49503
    (Pearl)
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-776-6425
Description
Set 27 stories up in the heart of Downtown Grand Rapids, Cygnus27 delivers a Latin-inspired menu and sophisticated cocktail lounge with expansive panoramic views of the Grand River and surrounding cityscape. The drinks and food at Cygnus27 are as distinctive as the space itself. The exclusive cocktail menu is based on classic inspirations. The light fare options include a variety of small and sharable plates - perfect for an after-work or evening bite. With its multi-level dining spaces and modern furnishings, Cygnus27 is truly the destination restaurant and cocktail lounge in West Michigan. A fresh, unique, and authentic menu draws on the Chef Tim Moreno's Latin American heritage and has made-from-scratch dishes that have earned the dining room the AAA Four-Diamond mark of distinction. Also available is our popular Sunday brunch mid-September through mid-May. Interested in booking a private space on the 28th floor? With floor to ceiling city and river views, you'll host the dinner your friends or colleagues won't soon forget! PLEASE NOTE: Hours posted are for the Lounge/Bar area. The Dining Room hours are: Tuesday - Saturday 5:00 PM - 10 PM Sunday Brunch 10:30 AM - 2:00 PM (Mid-September through mid-May)

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cygnus 27 and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Cygnus 27 staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?