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T.G.I. Fridays - Woodland Shopping Mall

££ - £££
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3345 28th St SE, Woodland Shopping Mall, Grand Rapids, MI 49512-1632
+1 616-957-3911
11:00 - 02:00
Open now
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Sun - Sat 11:00 - 02:00
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33 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 32: English reviews
Grand Rapids, Michigan
Level Contributor
1,035 reviews
494 restaurant reviews
common_n_restaurant_reviews_1bd8 241 helpful votes
4 of 5 bubbles Reviewed 10 December 2016

This is a decent TGIF....all the usual corporate menu choices....the ribs were good this time....prices dependable, wait staff competent.

Thank RickMIusa
Saucier, Mississippi
Level Contributor
99 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 4 October 2016

Service was good, food was okay but not the best. It was within walking distance from the hotel we were staying

Thank Darinda P
Orland Hills
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 September 2016

The food was good well seasoned, a wide variety of dishes to choose from. The waiter & service was great to our table the restaurant was clean & inviting.

Thank Doris M
Grand Rapids
Level Contributor
91 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 10 September 2016 via mobile

My husband and I were out about 8pm to grab a drink and apps. We were seated for a very long time before waited on. We ordered endless apps for both of us and the service was so incredibly bad. They were not busy but I think they just didn't bring us our food zobwe wouldnt order more. No refills... More 

Thank Efren K
Grand Rapids, Michigan
1 review
1 of 5 bubbles Reviewed 16 August 2016

Dined on a Thursday evening at 8:30pm. Very slow and terrible customer service. Management was also poor.

Thank prpl52111
Grand Rapids, MI
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 13 August 2016

Stopped her after a movie and it was a huge disappointment. The restaurant was dirty - tables not cleared, messy, etc. Service was awful - couldn't even get someone to come and collect our money. Food was cold, mozzarella sticks tasted like sand. Just all around bad.

Thank Cathy W
Spring Lake, United States
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 7 July 2016 via mobile

Arrived at 12.30 for lunch thinking that it would be busy, but to our surprise it was nearly empty. We were totally gob smacked when the hostess told us it would be a 10-15 minute wait!! We were ready to leave when she asked a server if she could take another table, she said she could so we were seated.... More 

Thank Linda C
Holland, Michigan
Level Contributor
28 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 18 April 2016

To start the service was very slow and the place was not busy. It took over 5 minutes to get seated, almost 10 for a waiter to show up, and the place was not even at 1/3 full. Ordered 2 bowls of French Onion Soup and a Cobb Salad. It took over 10 minutes for the Soup and received the... More 

Thank vette350
Farwell, Michigan
Level Contributor
90 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 30 January 2016

I have been here many times and the food, drinks and service have always been great. This is one of our go to places when we can't decide.

Thank readytotravel222
Level Contributor
94 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 19 January 2016 via mobile

The service was alright and the food was alright. Nothing exceptional about the visit and honestly for the prices it should've been better. I wouldn't have gone if my daughter hadn't chosen the location and I likely won't be back.

Thank Sweedie415

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    4 of 5 bubbles
Average prices
American, Bar, International, Pub
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Serves Alcohol
Good for
Open Hours
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
Location and Contact Information
  • Address: 3345 28th St SE, Woodland Shopping Mall, Grand Rapids, MI 49512-1632
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-957-3911

Questions & Answers

Questions? Get answers from T.G.I. Fridays - Woodland Shopping Mall staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?