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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Local cuisine, Bar, British, Contemporary, Pub, Vegetarian Friendly
Special Occasion Dining, Groups, Bar Scene, Business meetings
About
Restaurant hours stated are food service times, the pub will remain open until last orders are called in the bar, around 23:00 hours, Mon - Sun.
PRICE RANGE
US$7 - US$33
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
CUISINES
Bar, British, Contemporary, Pub
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service
Reviews (355)
Filter reviews
354 results
Traveller rating
203
79
29
28
15
Traveller type
Time of year
LanguageEnglish
Traveller rating
203
79
29
28
15
Show reviews that mention
All reviews roast turkey burger salmon cheesecake pork pudding st faiths stayed here the pub sunday lunch family meal lovely atmosphere great lunch home made food was fantastic lovely evening elm farm
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Reviewed 28 October 2020

Not far out of Norwich at all, in a beautiful little place on the outskirts of Norwich. We had such a lovely family evening at The Black Swan. Food was so tasty with more than adequate portions. I had the seafood linguine, which I would...More

Date of visit: October 2020
Helpful?1  
Reviewed 5 October 2020

Stayed here for a couple of days in September. Accommodation and food were excellent. Rooms were clean everything looked brand-new upstairs. Down in the bar the food was fantastic, I highly recommend the steaks. These guys should enter ‘’4 in a bed’’. They would win...More

Date of visit: September 2020
Helpful?
540andrewn, Owner at The Black Swan, responded to this reviewResponded 7 October 2020

Thank you very much for your very positive review. I am grateful to you and we much look forward to welcoming you back. incidentally, we did appear on 'Four in a bed' some three or four years ago- I think the episodes are still shown...More

Reviewed 5 September 2020

6 adults 1baby and a dog . We had an excellent dinner and breakfast for three days as we were staying nearby. We couldn’t fault the food and the professional friendly service . I would highly recommend this lovely pub 10/10 .More

Date of visit: September 2020
Helpful?
540andrewn, Owner at The Black Swan, responded to this reviewResponded 6 September 2020

I am grateful to you for taking the time to submit your 10/10 review. Thank you very much. We look forward to seeing the your party of six adults, one baby and a dog once again[ as soon as is convenient to you. Andrew Neale,...More

Reviewed 30 August 2020

Couldnt fault it, friendly efficient service, fantastic food, good sized portions. The mixed meat roast was huge, plenty of veg and gravy all served very nicely indeed. Coffee & Pistachio Cheesecake is a must.......

Date of visit: August 2020
Helpful?
540andrewn, Owner at The Black Swan, responded to this reviewResponded 1 September 2020

Hi and thank you very much for your review. I am pleased you enjoyed the food and service. I ate at The Black Swan myself on Sunday and had the cheesecake. It was yum, I agree. Please visit us again. Andrew Neale, owner.

Reviewed 30 August 2020 via mobile

Large parking area. Very pleasant dining room. Very efficient service. Sweet potato and ginger soup with bread - OK £6.50! Lasagne - chunk taken from large tray(?) and re-cooked in oval bowl; rectangular portion didn’t fit bowl and so spilled over the sides and burnt...More

Date of visit: August 2020
Helpful?1  
540andrewn, Owner at The Black Swan, responded to this reviewResponded 1 September 2020

Thank you for your review. Price-wise, I think that, if you were to 'bench-mark' us, you would find us at the lower edge of the spectrum of similar establishments in the area. We have a team of professional chefs and the food is, without exception,...More

Reviewed 25 August 2020

Been using the Gov discount scheme to try new places, the Black Swan was a real find, good food and good value, and good friendly service, while I thought that some of the establishments I visited had reduced their portion size and even become frugal...More

Date of visit: August 2020
Helpful?
540andrewn, Owner at The Black Swan, responded to this reviewResponded 26 August 2020

Thank you kindly for your positive review- I am grateful to you and we much look forward to having you back. Andrew Neale, owner

Reviewed 23 August 2020

Lovely place. I had the tapas platter & my father the pie of the day. Pie portion was huge with new potatoes & veg. Both very tasty. Would return.

Date of visit: August 2020
Helpful?
540andrewn, Owner at The Black Swan, responded to this reviewResponded 24 August 2020

Thank you for your kind review and we look forward to seeing you again very soon. Andrew Neale, owner

Reviewed 23 August 2020

First visit to The black swan today. Lovely clean tables, bar area and toilets. Relaxed but safe atmosphere with Covid restrictions. The team didn’t make you feel like you had the plague when serving you. They were really friendly and service was prompt. We had...More

Date of visit: August 2020
Helpful?
540andrewn, Owner at The Black Swan, responded to this reviewResponded 24 August 2020

I am grateful to you for taking the time and trouble to submit your complimentary review. I am very pleased that you enjoyed your lunch with us- we hope to see you again soon. Andrew Neale, owner.

Reviewed 5 August 2020 via mobile

We stayed here as we were visiting relatives, but couldn’t stay with them due to Covid restrictions. It was a delight to stay in this beautifully refurbished pub. The room was really clean and spacious. The staff were really friendly and very accommodating with my...More

Date of visit: July 2020
Helpful?
540andrewn, Owner at The Black Swan, responded to this reviewResponded 6 August 2020

Thank you very much for your kind and complimentary review. You were a pleasure to look after; please come and see us again very soon. Andrew Neale, owner.

Reviewed 10 April 2020 via mobile

Ordered our bacon burgers with all the trimmings for this evening...able to pick up following guidelines of social contact, beautifully cooked and gr8 portion sizes.The burger was gorgeous. Brightened an evening of this sad and difficult time we are living through. Will try the takeout...More

Date of visit: April 2020
Helpful?
540andrewn, Owner at The Black Swan, responded to this reviewResponded 11 April 2020

Your review has cheered me up considerably. Thank you so much for submitting it. I'm so pleased that our takeaway offering has been so well received. It is a little dispiriting presiding over an empty pub and restaurant, which is usually filled with the happy...More

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Questions & Answers
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Barbara P B
25 January 2020|
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Response from Paul M | Reviewed this property |
Not sure what you are asking
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Sarah P
10 November 2019|
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Response from jean w | Reviewed this property |
Yes they do and they were very helpful as my son in law is vegan and even done him a special dessert that wasn't on the menu
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Frequently Asked Questions about The Black Swan

  • The Black Swan is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4
    • Service: 4
    • Value: 4
    • Atmosphere: 3.5