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Jack's Waterfront Restaurant & Lounge

Certificate of Excellence
££ - £££
American, Bar
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940 W Savidge St, Spring Lake, MI 49456-1627
+1 616-846-1370
Website
Today
06:30 - 23:00
Closed now
See all hours
Hours:
Mon - Wed 06:30 - 22:00
Thu - Fri 06:30 - 23:00
Sat - Sun 08:00 - 23:00
More Info
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142 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Michigan
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

I wrote a review last fall, we did not have good service. We had been given a gift certificate so we tried it again. We had the Sunday brunch, it was really good! Servers were much more attentive, and the food choices were great. We will be back, I'm thankful we gave it another try.

Helpful?
Thank readytoleavethesnow
Spring Lake, Michigan
Level Contributor
114 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 13 January 2017

Stopped for dinner with my wife. We had the pot stickers and coconut shrimp for appetizers and split the stuffed portabella mushroom. Food and service were good. Value is a tad over priced.

Helpful?
Thank 2ndAmendment1776
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us a review. We truly appreciate the feedback! I am pleased to hear you enjoyed the food and service during your recent visit. We strive to provide competitive pricing and offer many specials throughout the week. We are currently running our dinner for 2 special which includes 2 chef choice entrees and... More 

Ohio
Level Contributor
185 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 20 December 2016

I am sure the view is lovely in the summertime- I was there in -11 C weather! Food choice typical for a hotel restaurant but was good. I had breakfast and dinner there the staff was attentive and the food was typical of a mid range hotel.

Helpful?
Thank KerwinN
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. We truly appreciate your feedback! It pleases me to hear you enjoyed your recent visit. It is our passion to provide our guests with the world class service they deserve. We appreciate your patronage and look forward to your return! Warm Regards, Lacey Cole, Restaurant Manager More 

Monterrey, Mexico
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 December 2016 via mobile

Generally, I am not impressed with very many restaurants connected to hotels. Jack's Waterfront Restaurant at the Holiday Inn in Spring Lake, Michigan is an exception. The service is exceptional. December may not be the best time of year to dine here, because I can only imagine how great the view would be with daylight. The food was memorable, with... More 

Helpful?
Thank Jon D
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. We truly appreciate your feedback! It pleases me to hear you enjoyed the food as well as the service. It is our passion to provide our guests with the world class service they deserve. We feel truly honored to receive this great review and want to thank you for... More 

Nunica, Michigan
Level Contributor
49 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 November 2016

Love this restaurant. The view is fantastic. The food and service have been very good whenever we go there.

Helpful?
Thank Sue B
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us a review. It pleases me to hear you enjoy the food, service and views that Jack's has to offer. It is our passion to provide great guests like you with the world class experience they deserve. Thank you for your loyal patronage, we look forward to your return. Warm Regards, Lacey... More 

Grand Rapids, Michigan
Level Contributor
105 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 13 November 2016

Enjoyed a delicious Sunday Brunch. Excellent selection including London broil, salmon, baked stuffed pork loin, chicken with mushrooms, creamy mashed potatoes (made with real potatoes); also excellent omelettes and waffles. Fresh fruit and assorted pastries plus some excellent chocolate mousse rounded out the brunch. Excellent service and a nice view of the water made for an enjoyable experience.

Helpful?
Thank ontheroadagain6565
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. We truly appreciate your feedback! It pleases me to hear you enjoyed all of the options on our Sunday buffet. Our culinary team strives to provide our guests with fresh, hot and enjoyable dishes that embody all of the flavors of a homecooked meal. It is our passion to... More 

1 review
1 of 5 bubbles Reviewed 5 October 2016 via mobile

My waitress came back several times because she kept forgetting my drink order and the soup I wanted. Never came back to refill my drink either. The wild rice was crunchy and the pecan encrusted fish was only edible because of the butter. Waitress was out setting up the tables for breakfast and there was a manager following her around... More 

Helpful?
Thank Nick C
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

I want to thank you for taking the time to leave us your comments. We appreciate all feedback as it provides us the opportunity to make improvements. I sincerely apologize for any issues you encountered during your recent visit. We strive to provide our guests with the amazing dining experience they deserve and find it disheartening when this does not... More 

detroit
Level Contributor
58 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 23 September 2016

Plesant place for eating overlooking the river and the marina Service was very quick Outside eating area if the weather is warm

Helpful?
Thank brooklyne
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. We truly appreciate your feedback! It pleases me to hear you enjoyed our beautiful views of the Grand River as well as the speedy service. It is our passion to provide our guests with the world class service they deserve. Thanks again for your kind words, we look forward... More 

Milwaukee, Wisconsin
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 19 September 2016

Nice place, average food, decent prices. Convenient connected to hotel. Thought it was quite amusing that they advertise room service but then want to charge for it though. No biggie, only a few step down hall and around corner.

Helpful?
Thank D6431HJamyw
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us a review. I am sorry for any inconvenience you encountered during your stay. Room service is considered a premium service and that is why there is a charge, as stated on the room service menu. We are always happy to take an order for pick up at no charge. Thanks again... More 

Gravesend
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 September 2016 via mobile

We have just stayed at the Holiday Inn and had breakfast and dinner in the restaurant over two days. The food was excellent and service was good. We would recommend this restaurant.

Helpful?
Thank 151Anne
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. We truly appreciate your feedback! It pleases me to hear you enjoyed the food as well as the service. It is our passion to provide our guests with the world class service they deserve. We feel truly honored to receive this great review and want to thank you for... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
American, Bar
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Romantic, Groups, Special Occasion Dining, Business meetings, View, Kids, Child-friendly
Open Hours
Sunday
08:00 - 23:00
Monday
06:30 - 22:00
Tuesday
06:30 - 22:00
Wednesday
06:30 - 22:00
Thursday
06:30 - 23:00
Friday
06:30 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: 940 W Savidge St, Spring Lake, MI 49456-1627
  • Location: United States  >  Michigan (MI)  >  Ottawa County  >  Spring Lake
  • Phone Number: +1 616-846-1370

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jack's Waterfront Restaurant & Lounge and other visitors
3 questions
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grand haven mich
1 month ago
Cleveland, Ohio
7 months ago
Indianapolis, Indiana
7 months ago

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Questions? Get answers from Jack's Waterfront Restaurant & Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?