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Jack's Waterfront Restaurant & Lounge

Certificate of Excellence
££ - £££
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940 W Savidge St, Spring Lake, MI 49456-1627
+1 616-846-1370
Website
Today
06:30 - 23:00
Open now
All hours
Hours:
Mon - Wed 06:30 - 22:00
Thu - Fri 06:30 - 23:00
Sat - Sun 08:00 - 23:00
More Info
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138 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Nunica, Michigan
Level Contributor
37 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Love this restaurant. The view is fantastic. The food and service have been very good whenever we go there.

Helpful?
Thank Sue B
Grand Rapids, Michigan
Level Contributor
101 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Enjoyed a delicious Sunday Brunch. Excellent selection including London broil, salmon, baked stuffed pork loin, chicken with mushrooms, creamy mashed potatoes (made with real potatoes); also excellent omelettes and waffles. Fresh fruit and assorted pastries plus some excellent chocolate mousse rounded out the brunch. Excellent service and a nice view of the water made for an enjoyable experience.

Helpful?
Thank ontheroadagain6565
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. We truly appreciate your feedback! It pleases me to hear you enjoyed all of the options on our Sunday buffet. Our culinary team strives to provide our guests with fresh, hot and enjoyable dishes that embody all of the flavors of a homecooked meal. It is our passion to... More 

1 review
1 of 5 bubbles Reviewed 5 October 2016 via mobile

My waitress came back several times because she kept forgetting my drink order and the soup I wanted. Never came back to refill my drink either. The wild rice was crunchy and the pecan encrusted fish was only edible because of the butter. Waitress was out setting up the tables for breakfast and there was a manager following her around... More 

Helpful?
Thank Nick C
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

I want to thank you for taking the time to leave us your comments. We appreciate all feedback as it provides us the opportunity to make improvements. I sincerely apologize for any issues you encountered during your recent visit. We strive to provide our guests with the amazing dining experience they deserve and find it disheartening when this does not... More 

detroit
Level Contributor
48 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 23 September 2016

Plesant place for eating overlooking the river and the marina Service was very quick Outside eating area if the weather is warm

Helpful?
Thank brooklyne
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. We truly appreciate your feedback! It pleases me to hear you enjoyed our beautiful views of the Grand River as well as the speedy service. It is our passion to provide our guests with the world class service they deserve. Thanks again for your kind words, we look forward... More 

Milwaukee, Wisconsin
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 19 September 2016

Nice place, average food, decent prices. Convenient connected to hotel. Thought it was quite amusing that they advertise room service but then want to charge for it though. No biggie, only a few step down hall and around corner.

Helpful?
Thank D6431HJamyw
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us a review. I am sorry for any inconvenience you encountered during your stay. Room service is considered a premium service and that is why there is a charge, as stated on the room service menu. We are always happy to take an order for pick up at no charge. Thanks again... More 

Gravesend
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 September 2016 via mobile

We have just stayed at the Holiday Inn and had breakfast and dinner in the restaurant over two days. The food was excellent and service was good. We would recommend this restaurant.

Helpful?
Thank 151Anne
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. We truly appreciate your feedback! It pleases me to hear you enjoyed the food as well as the service. It is our passion to provide our guests with the world class service they deserve. We feel truly honored to receive this great review and want to thank you for... More 

Michigan
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 7 September 2016

While I was not expecting gourmet meals from a hotel restaurant, I did expect more than what we got. I ordered the Lake Perch sandwich, which I thought to be safe choice in Michigan. What I wasn't expecting was an overcooked sandwich with a piece of processed cheese to hide the overcooked sandwich.

Helpful?
Thank GoodGirl40
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. I sincerely apologize for any issues you encountered during your recent visit. We strive to provide our guests with the amazing dining experience we feel they deserve and it is upsetting to us when that does not happen. I would love the opportunity to discuss this matter in further... More 

Jackson, Michigan
Level Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 September 2016

Jacks has great food and a awesome atmosphere. Have been to grand haven several times and love stopping here.

Helpful?
Thank marrd57
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us a review. I am so pleased to hear that you enjoy the atmosphere here at Jack's, as well as the delicious food we serve. We appreciate your loyal patronage when visiting the area and look forward to your next visit! Warm Regards, Lacey Cole, Restaurant Manager More 

Wixom, Michigan, United States
Level Contributor
153 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 29 August 2016

Jack's came highly recommended by TripAdvisor and our hotel. Inside the Holiday Inn, views of the Marina a re gorgeous. Traveling with my college bound son, we opted for the dining room and not the outside bar, which had a loud but not too bad band playing. I'd looked up menu online, which listed Prime Rib Z's which I had... More 

Helpful?
Thank Kim S
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us a review. I hope your stay with us was enjoyable. I am sorry to hear there was some confusion surrounding the days we offer Prime Rib. I apologize that this information was not listed on the online menu. Thank you for bringing this to our attention, we will look in to... More 

Level Contributor
134 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 28 August 2016 via mobile

We went to Jack's to have lunch while enjoying the view. On Sunday's only buffet brunch is offered. The buffet has some pretty amazing items but way too much food for a simple lunch. If you're looking for a giant selection of foods - from breakfast fare as well as entrees such as London broil this place is for you.... More 

Helpful?
Thank Ajoy2b
HolidayInnGHSL, Manager at Jack's Waterfront Restaurant & Lounge, responded to this review

Thank you for taking the time to leave us your comments. We run our brunch buffet every Sunday from 8am to 2pm. The buffet is filled with hot, fresh, delicious options including our chef attended omelette station for only $12.99. Sorry that the buffet was not what you were looking for, we look forward to seeing you some other time.... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
American, Bar, Seafood
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout, Reservations
Good for
Romantic, Business meetings, Child-friendly, Kids, Groups, View, Special Occasion Dining, Bar Scene
Open Hours
Sunday
08:00 - 23:00
Monday
06:30 - 22:00
Tuesday
06:30 - 22:00
Wednesday
06:30 - 22:00
Thursday
06:30 - 23:00
Friday
06:30 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: 940 W Savidge St, Spring Lake, MI 49456-1627
  • Location: United States  >  Michigan (MI)  >  Ottawa County  >  Spring Lake
  • Phone Number: +1 616-846-1370

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jack's Waterfront Restaurant & Lounge and other visitors
2 questions
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Cleveland, Ohio
4 months ago
Indianapolis, Indiana
5 months ago

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Questions? Get answers from Jack's Waterfront Restaurant & Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?