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) #169 of 233 Restaurants in Troy ££ - £££ American, Mexican,
402 W 14 Mile Rd, Troy, MI 48083-4202
+1 248-589-2119
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  • Excellent25%
  • Very good39%
  • Average15%
  • Poor12%
  • Terrible9%
Travellers talk about
“fajitas” (4 reviews)
“chicken” (3 reviews)
“burger” (3 reviews)
Open Now
All hours
American, Mexican, Southwestern
££ - £££
402 W 14 Mile Rd, Troy, MI 48083-4202
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Reviews (32)
Traveller rating
Traveller type
Time of year

1 - 10 of 32 reviews

Reviewed 1 week ago via mobile

The service was terrible and the food was not good either. Ask for a well done burger and it was still pink inside. My drink had a bug in it as shown in the picture. Service was so slow, too.

Thank Camille M
Reviewed 19 May 2017 via mobile

Made a return trip after staying away for a while due to problems at another location. Our server this time was great! The food was not. I ordered the Smokehouse "pick two," with 1/2 rack (more like 1/3) and the breaded chicken tenders. The ribs...More

Thank chriswhite1203
Reviewed 14 May 2017

New spring menu. Same great food and attentive service. Our waiter even lowered the music since the speaker was right over our heads. Seated quickly and loved the margarita's!

Thank Alice B
Reviewed 2 May 2017

If you like salty food then eat here. I ordered the Southwest Chicken Soup and it tasted like I ate a spoonful of salt straight out of the salt shaker...It was awful and I sent it back. My friends ordered the Mexican Salads and they...More

Thank maltesemama15
Reviewed 10 February 2017 via mobile

After a full day of traveling finally was able to stop and get a bite to eat, the service was fast and efficient, while our food was hot and delicious! First time in Detroit and our server is awesome.

Thank Jonathan A
Reviewed 25 January 2017

Our lunch at Chili's was very good, wait staff was friendly and quick to serve us. Food was very good and lots of it for a low cost. Enjoyed the grilled chicken fahitas.

Thank TheBugGuy
Reviewed 6 January 2017 via mobile

Went to this place to sign in I was told 15-20 minute wait. I counted at least 8 tables that were cleaned an ready for seating 30 mins went by an were finally seated we ordered simple drinks pop an lemonade took 15 mins then...More

Thank Joe D
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this reviewResponded 12 January 2017

Joe, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch...More

Reviewed 28 December 2016 via mobile

We came here to enjoy a meal. Great service, good drinks, great meal! Staff were smiling,and happy to take care of us. What more can you ask for.More

Thank Scott M
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this reviewResponded 4 January 2017

Hi Scott, thank you so much for taking the time to send us this feedback. We love hearing about the great service, drinks, and meal you recently received at our Oakland Mall Chili's. We will share this feedback with the manager and look forward to...More

Reviewed 28 August 2016

The food here was good, the service-not so much. We visited on a Saturday night about 8:30pm. When we first arrived we had to wait, as there was no host/hostess, when one finally arrived he asked if a booth in the bar was OK, we...More

Thank Girl_In_MI
Reviewed 24 August 2016 via mobile

Came in for an early dinner today, just after 4:30 pm. Was welcomed pleasantly by the bartender who promptly came over to seat us and he was very very nice. Anything positive ended there unfortunately. Once seated, it was clear the servers in our table...More

Thank Carla M
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Nearby Attractions
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Red Oaks Waterpark
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1.26 miles away
Warren Community Centre Indoor Waterpark
55 reviews
2.94 miles away
Troy Museum & Historic Village
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Restaurant Details

Rating summary
  • Food
  • Value
American, Mexican, Southwestern
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 402 W 14 Mile Rd, Troy, MI 48083-4202
  • Location: United States  >  Michigan (MI)  >  Troy
  • Phone Number: +1 248-589-2119
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