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The Dukes Head

Turners Hill Road, Crawley Down RH10 4HH, England
+44 1342 712431
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Overview
  • Excellent34%
  • Very good32%
  • Average14%
  • Poor12%
  • Terrible6%
Travellers talk about
“scallops” (24 reviews)
“sunday roast” (20 reviews)
“sea bass” (11 reviews)
Restaurant Hours
CUISINES
Bar, European, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
DETAILS
Turners Hill Road, Crawley Down RH10 4HH, England
Service
Food
Value
Atmosphere
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Reviews (751)
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1 - 10 of 751 reviews

Reviewed yesterday

I made the mistake of giving the Dukes Head another chance, but wish I hadn't bothered. Ordered the "lobster and Devon crab" fishcakes that arrived lukewarm and without a trace of lobster or crab. Plenty of crabstick through which I resent paying £14 for. Do...More

Thank blondalien
Reviewed 4 days ago

Attended with 9 others last Sunday for a very late lunch or early dinner. Most had a selection of the Sunday roasts and the others chose meals from the main menu. All had starters but none could accomade a pudding. Everyone was pleased with with...More

Thank pedr0s52
Abel B, General Manager at The Dukes Head, responded to this review

Pleased your have enjoyed your visit, thank you so much for your feedback. I have shared your comments with our chefs and Andy. Hope to see you soon Kind Regards Abel

Reviewed 5 days ago

My husband and I visited the Dukes Head yesterday having been invited by the Manager (Abel) for a complimentary meal and drink following a terrible experience at the back end of last year. Having been told by the Manager that he would be there to...More

4  Thank tinawright07
Abel B, General Manager at The Dukes Head, responded to this review

Hi Mrs Wright. Thanks for your feedback, I am investigating your comments at the moment with my team and I will get back to you.

Reviewed 6 days ago

We arrived around 13:00 & decided to stop here after travelling from the Chunnel. Food was really good but my wife & I were pleasantly surprised but the temperature in the pub was colder than outside & outside wasn't very warm. A friendly welcome, a...More

Thank SteveCathy P
Abel B, General Manager at The Dukes Head, responded to this review

Thank you so much for your comments, glad you had a good experience. Please come and visit again Thanks Abel

Reviewed 6 days ago via mobile

I have visited the dukes head on a few occasions recently and have always had a great experience. Staff are friendly and welcoming and do their best to keep on top of everything when the restaurant is busy. On a recent visit with my husband,...More

Thank Rachael M
Abel B, General Manager at The Dukes Head, responded to this review

Thank you so much for your feedback and for recommending us. Hope to see you soon Kind Regards Abel

Reviewed 6 days ago via mobile

My parents came to visit us so we booked a table at the dukes head as they offered help with a menu for people who have dietary requirements , my mum is a celiac so can't have wheat or gluten and the waiter and his...More

Thank adyw71
Abel B, General Manager at The Dukes Head, responded to this review

Thank you so much for your feedback. I have shared your comments with all our team It was a pleasure serving you table. We hope to see you soon. Regards Abel

Reviewed 6 days ago via mobile

Lovely pub premises inside. And unfortunately there is where the positives end. We waited 20 minutes wait for a table. No problem, normal for a busy Sunday. But while waiting, another couple walked up and got a table immediately. When I approached the manager responsible...More

Thank PopsLarkin
Abel B, General Manager at The Dukes Head, responded to this review

Thank you for your time to give us your feedback and I am sorry to hear that you were not impressed with our service and food. Can you please give me a call on 01342 712431. Thanks Abel

Reviewed 6 days ago via mobile

Families 25th wedding anniversary. A very good welcome . Our waiter Andy introduced himself and was very helpful the whole time. He was very busy but managed to do everything with a cheerful approach. Our table for 13 was nicely laid. A little slow for...More

1  Thank Patricia C
Abel B, General Manager at The Dukes Head, responded to this review

Very pleased to hear that you have enjoyed your evening at the Dukes Head and thank you so much for your comments. IU have shared your feedback with all our team and we look forward to see you in our pub soon. Kind Regards Abel

Reviewed 6 days ago

Where to begin? 6 of us set out for a pleasant Saturday lunch at a restaurant where two of us had dine previously without criticism. The restaurant appeared manned by children just past their 11+ and unmanaged. I had to go to the bar to...More

2  Thank Stephen G
Abel B, General Manager at The Dukes Head, responded to this review

Thank you for your feedback. I am sorry about the poor visit you had at the dukes head. Can you please give me call on 01342712431. Regards Abel

Reviewed 1 week ago via mobile

We were a walk in on a Saturday evening- no problem staff were welcoming and entertaining! Enjoyed watching the interaction with children making them feel part of the occasion. Love it.

1  Thank The_Welsh_Geordie
Abel B, General Manager at The Dukes Head, responded to this review

Thank you so much for your feedback, we are glad that you have enjoyed your experience at the dukes Head, hope to see you soon. Regards Abel

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Questions & AnswersAsk a question
Laurmihai S
thank you Stefani !Was my pleasure!
19 February 2017|
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SarahOver
Do you offer gluten free options as it is not marked in your menu? Thank you
24 January 2017|
Answer Show all 7 answers
Response from Abel B | Property representative |
Hi Sarah Over Sorry for the delay in responding We have an allergy guide which covers our menu dishes and identifies which allergens are in each dish Hope this helps Please ask your waiter or waitress on the evening for... More
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Votes
Paul S
what price are treatments and whats available?
26 October 2015|
Answer
Response from Paul S | Reviewed this property |
There are No "Treatments! Its a "Restaurant"
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$24 - US$32
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Local cuisine, Special Occasion Dining, Bar Scene, Business meetings, Child-friendly, Kids
Location and Contact Information
  • Address: Turners Hill Road, Crawley Down RH10 4HH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Crawley Down
  • Phone Number: +44 1342 712431
  • E-mail
Description
near Gatwick airport