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The Queen Adelaide

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272 Kingston Road, Ewell, Epsom KT19 0SH, England
+44 20 8393 2666
Website
Today
07:00 - 23:00
Closed now
See all hours
Hours:
Sun 08:00 - 23:00
Mon - Thu 07:00 - 23:00
Fri 07:00 - 00:00
Sat 08:00 - 00:00
More Info
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235 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Victoria Capital Regional District, Canada
Level Contributor
35 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 4 days ago NEW

Heard they had a new chef so tried it again. It is my local but since my last poor experience I only enjoy the fine ales. Now you can have good pub food also. Their chicken wings are good and burgers also good. Becoming a nice family pub.

Helpful?
Thank andersonglobal
Wigan, United Kingdom
Level Contributor
78 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago via mobile

It is rare I give poor reviews as my review history will show. Have made an exception here. If you want this place to get better, there is a simple solution, employ more staff. Of the three on tonight, the young lad never stopped working, the blonde girl was serving meals as well as working behind the bar and the... More 

Helpful?
Thank FrankandJules
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear FrankandJules. Thankyou for taking the time to review the Queen Adelaide Ember Inn. I am truly sorry to hear that you encountered such a terrible experience upon your visit on the 8th May. I have already looked into this and have taken appropriate action to help ensure this never happens again. In regards to employing more team, I whole... More 

1 review
Reviewed 3 weeks ago via mobile

Me and my daughter decided to try out the breakfast you offer at the queen adelaide and i can definetly say we where both very impressed every part of the cooked breakfast was cooked perfectly and served HOT. The continental breakfast offering was all very tasty also would reccommend to anyone in the area wanting a great breakfast at a... More 

Helpful?
Thank Kevin G
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Kevin G. Thankyou for taking the time to review the Queen Adelaide Ember Inn. We're delighted to hear you and your daughter thoroughly enjoyed your breakfast upon your visit. We always aim to provide our guests with truly great experiences in a friendly and welcoming environment. Have a great week and hope to see you again soon. More 

Taunton, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 3 weeks ago via mobile

I stayed at the Premier Inn adjacent to the Queen Adelaide for several nights and ate in the pub every evening. This was my 3rd visit. The staff as always were all very pleasant and helpful. Food was good and very reasonably priced. I would definitely eat here again

Helpful?
Thank richard1742016
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Richard174016. Thankyou for taking the time to review the Queen Adelaide Ember Inn. It is always our aim to provide our guests with truly memorable experiences and we're delighted to hear we achieved this repeatedly upon your latest visit. Have a great week and we look forward to welcoming you back in the future. More 

Knutsford, United Kingdom
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

We ate breakfast here a couple of times. We had the full English one morning but found it a bit restrictive so just went for continental the next day which was perfect. We also ate here one evening and the food was good. Friendly staff both in the morning and evening

Helpful?
Thank shelby2003
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear shelby2003. Thankyou for taking the time to review the Queen Adelaide Ember Inn. We're delighted to hear you enjoyed your visits to the Queen Adelaide and that we were able to cater for your needs. Unfortunately, as a branded pub, we are limited on what are menu offerings are, however I will feed this back to our company menu... More 

yorkshire
Level Contributor
38 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

ate here 2 out of 3 nights over easter and was disappointed both times.the first meal was the hunters chicken which was dry and rubbery, and the steak med to well done was almost cremated. and the 2nd night, they lost are order for the sweets, all 6 of them. they had also run out beef for the sunday menu,... More 

Helpful?
Thank roo-yorkshire
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear roo-yorkshire. Thankyou for taking the time to review the Queen Adelaide Ember Inn. Please accept my deepest apologises for the food quality issues you experienced upon your visits. I offer you no excuses, we quite simply did not get it right upon your visits. We are currently undergoing a massive transformation with myself only having taken over a few... More 

London.
Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

So the pub has a new manager and things are slowly getting better. The choices of Ale is up from 3 to 5, and a beer I've been wanting to see for a long time, Hogs Back TEA was on. Still stuck with the Ember standard ales, but the Ember Pale Ale is ok for a session. New manager seems... More 

Helpful?
Thank weebo15
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear weebo15. Thankyou for taking the time to review the Queen Adelaide Ember Inn. We are currently undergoing a massive transformation of the Queen Adelaide with the ultimate goal being to become a put at the heart of the community. A pub which offers a friendly and welcoming atmosphere coupled with great products and service, and I'm delighted to hear... More 

Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago via mobile

We had a breakfast in here as we were staying in the Premier Inn next door, which fits not serve breakfast. The gentleman who runs the pub was very friendly and helpful and ensured we had soya milk for our children's breakfast. We opted for the continental breakfast rather than the cooked option, which was good....the cooked also looked good... More 

Helpful?
Thank Sjf1915
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Sjf1915. Thankyou for taking the time to review the Queen Adelaide Ember Inn. We pride ourselves on providing a friendly and welcoming atmosphere, coupled with great products and service and I'm delighted to hear you feel the same. Hope you have a great weekend and we look forward to seeing you again More 

Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

Eaten Sunday lunch here a few times now and the food is always very tasty and the standard has stayed the same each time. Friendly staff perfect for a quick Sunday lunch

Helpful?
Thank Mark G
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Mark G. Thankyou for taking the time to review the Queen Adelaide Ember Inn. It is always aim our to provide our guests with truly memorable experiences and I'm delighted to hear we have achieved this regularly upon your visits. Have a great weekend and we hope to see you again soon More 

London, United Kingdom
Level Contributor
109 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 14 April 2017 via mobile

My husband and I stopped at the premier inn whilst visiting family, so in a tired state from driving 5 hours down south, we stopped at the Adelaide for some food. Very different from my visit a few years ago, Where the main food was Thai, and to be honest it was very average. We ordered at the bar, as... More 

Helpful?
Thank Kitty B
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Kitty B. Thankyou for taking the time to review the Queen Adelaide Ember Inn. I'm very sorry to hear that your latest visit was not up to your expectations. As you rightly said, we are no longer a Thai restaurant, having changed to an Ember Inn pub nearly two years ago. We are currently undergoing a massive transformation, with... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$4 - US$20
Cuisine
Bar, British, Pub, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Parking Available, Television, Serves Alcohol, Free Wifi, Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Validated Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Full Bar
Good for
Child-friendly, Kids, Bar Scene, Groups
Open Hours
Sunday
08:00 - 23:00
Monday
07:00 - 23:00
Tuesday
07:00 - 23:00
Wednesday
07:00 - 23:00
Thursday
07:00 - 23:00
Friday
07:00 - 00:00
Saturday
08:00 - 00:00
Location and Contact Information
  • Address: 272 Kingston Road, Ewell, Epsom KT19 0SH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Epsom  >  Ewell
  • Phone Number: +44 20 8393 2666

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Queen Adelaide and other visitors
1 question
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Chipstead, United Kingdom
7 months ago

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Questions? Get answers from The Queen Adelaide staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?