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Chili's

££ - £££
American, Mexican, Southwestern
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2790 N Washington St, Ste 2, Helena, MT 59602-1218
+1 406-442-3500
Website
Today
11:00 - 21:00
Closed now
See all hours
Hours:
Sun - Thu 11:00 - 21:00
Fri - Sat 11:00 - 22:00
More Info
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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Townsend, Montana
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 13 January 2017 via mobile

Tried chilis 3 times in the last 5weeks or so. Service is always good but takes too long to get average food. Not going back

Helpful?
Thank debirandolph
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

We're very sorry to hear about the slow service during your recent visit. This is not the kind of experience we want our guests to have while visiting our restaurant. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number... More 

Level Contributor
7 reviews
5 restaurant reviews
1 of 5 bubbles Reviewed 8 January 2017 via mobile

45 minutes to get raw meat on a plate, then it took another 15 minutes to get it back barely cooked more and the rest of the food cold.

Helpful?
Thank Jamie S
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

Jamie, we apologize that your recent meal was not as good as it should have been. Your food should always be cooked correctly and served in a timely manner. We want to make this right. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to... More 

Berthoud
Level Contributor
268 reviews
148 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 29 December 2016

Usually good food & service, we decided to stop for a quick lunch that wasn't fast food. It was around 1:30, so after the lunch rush and the service indicated they might have let everyone go home for the day! It was not good. The waitress was short with us and slow; not a good combination. The ambience is good,... More 

Helpful?
Thank Mlbpafan
Level Contributor
25 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 December 2016 via mobile

Went for Happy Hour. No host/hostess. Three servers passed waiting customers and announced they be right with us. Several tables in bar were empty but had dirty glassware and one even had a wet towel. It was as if some quit mid shift. We left with no plans to return.

Helpful?
Thank rubyblue1
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

We're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you... More 

Billings, Montana
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 15 December 2016

Chili's is usually our go to spot when we are in Helena. Most of the time the food is great. However, this time the food was just above average. Our meals seemed to be overly salted and just didn't have the same quality as previous times. Our server was friendly and very attentive.

Helpful?
Thank Charles B
Level Contributor
56 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 7 December 2016

Fried pickles are a yummy appetizer! Quesadillas are tasty, lots of good choices on the menu, staff is friendly and helpful.

Helpful?
Thank Pam H
Sun City, Arizona
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 7 October 2016

Not fond of the electronic menu board. Had to wait for the waitress to find gluten free options. Who knew it was an app? Otherwise is just fine.

Helpful?
Thank Jan S
Level Contributor
29 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 21 September 2016 via mobile

Really friendly staff. Husband has the prime rib tacos and said they were very good and very filling. I had a steak and I wasn't even a bit impressed or satisfied. But the dessert for the chocolate molten cake w ice cream was excellent.

Helpful?
Thank Ayla N
Helena, Montana
Level Contributor
78 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 7 September 2016

the service is good ,the food is at times over cooked and,, boy howdy ,,,,is over priced on most things for what you get,,,it's a chain that makes it's money i think from the bar,it can't be from the food,,it isn't on my list to go back to if i have a choice

Helpful?
Thank Dave G
Helena, Montana
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 September 2016

This place is an absolute joke--- Monday night we ordered a tableside guacamole and they tell us they don't have any chips....WHAT? So your manager cant go buy some tortillas across the street at Costco? Waste of time and money EVERY single time we walk in. My advice is don't bother poorly ran and extremely poor and untrained management- The... More 

Helpful?
Thank jbalbas

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
American, Mexican, Southwestern
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 2790 N Washington St, Ste 2, Helena, MT 59602-1218
  • Location: United States  >  Montana (MT)  >  Helena
  • Phone Number: +1 406-442-3500

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?