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Green Arch Restaurant

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107 Elm St, Cortland, NY 13045-2224
+1 607-753-1481
Website
Today
17:00 - 22:00
Closed now
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Hours:
Thu - Sat 17:00 - 22:00
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Cortland, New York
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 weeks ago via mobile

This was our first trip back in since being under new ownership and I must say the new owners have done their homework. Great food and service this evening. We will be back!

Helpful?
Thank j0hnburns
Ithaca, NY
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 January 2017

I've lived in the area all of my life and never been to The Green Arch until 2 weeks ago. The atmosphere is cozy--like you've stepped back in time. The food is amazing! I had the eggplant lasagna and it was the best Italian dish I have ever had in my life and the best part was that it was... More 

Helpful?
Thank Ginger693
Cortland, New York
Level Contributor
59 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 January 2017

When I visited the Green Arch back in late September I found problems which I mentioned in my prior review. I have to say now that they pay attention to customer feedback! Everything was corrected and then some! Wow! The sauce, although pretty good last time, was out of this world this time. The amount of sauce was more than... More 

Helpful?
Thank Linda S
Matthew P, Owner at Green Arch Restaurant, responded to this review

THANK YOU LINDA!! I am very glad you enjoyed your visit....wish you would have said hello! See you next time. More 

Cortland, New York
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 January 2017 via mobile

Went Saturday night 9pm. Was told to hang on a minute when we checked and see if the kitchen was still open. ( website says open until 10) told them only wanted spaghetti & meatballs 2 Go.said ok. Told them the major complaint I've seen expressed on the internet was not enough sauce. Staff was friendly and courteous and seem... More 

Helpful?
Thank Bill F
Matthew P, Owner at Green Arch Restaurant, responded to this review

Thank you for your review Bill. Your seeing old pricing from the previous owners. Our website, www.greenarchcortland.com does not list pricing. We do not list pricing on the internet. The restaurant is open until 10pm, that is correct We generally take food orders up until 945pm. My staff is trained to check with the Kitchen anytime after 9pm if the... More 

C-bus
Level Contributor
7 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 2 January 2017

I tried to dine here last year only to find it closed. A recent trip I discovered it re-opened. I'm so glad it did! A recent visit was amazing. The food is definitely the best Italian in the area.

Helpful?
Thank Marty B
Level Contributor
6 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 25 December 2016 via mobile

Three of us had dinner on a Friday evening without reservations. The wait was short, our waiter was attentive, and all of our meals were excellent. The menu is varied but Italian centered. Portions are generous, food was delicious, desert was excellent. Definitely a favorite place to eat now!

Helpful?
Thank Andrew P
Virgil, New York
Level Contributor
61 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 23 October 2016

John's birthday dinner could not have been better sat night! The Sangiovese toscana Syrah was a flashback to our time in Florence,the baked artichoke reminiscent of home,the gorgenzola shrimp over garlic greens with carmelized onion was a brilliant treat for the palate,the buttermilk gnocchi with sage so light and delicate they were magical pillows of delight! The veal parm was... More 

Helpful?
Thank Corides
Matthew P, Owner at Green Arch Restaurant, responded to this review

Thank you very much for your kind words. It was an absolute pleasure taking care of you on your special night. We look forward to seeing you again soon!!! More 

Syracuse
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 22 October 2016

I was happy to find out the Green Arch would reopen under new management, and still have John Michael helping in the kitchen. I am pleased the hours are extended to 10PM. I am pleased the restaurant now accepts credit cards. I am pleased there is a choice of pasta, rather than just the angel hair.I am pleased one does... More 

Helpful?
2 Thank SnooksSyracuse
Matthew P, Owner at Green Arch Restaurant, responded to this review

Thank you for your review. We try to respond to as many as these as we can. I appreciate your feedback as we embrace these for creating a better experience for our customer. Please understand that we have been open for one month. We have been diligently working to improve our process and flow. I would like to clarify for... More 

Cortland, New York
Level Contributor
69 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 14 October 2016

I ordered the Rigatoni with meatballs, Initially not enough sauce. Had to pay for more sauce. I was very good but I did not feel paying for about 2 ounces of extra sauce was a good thing. I enjoyed the salad. I was raised on vinegar and oil so I really loved the salad. I will go back again but... More 

Helpful?
Thank katydid34
Matthew P, Owner at Green Arch Restaurant, responded to this review

Thank you for your review. I promise you that we have addressed your concerns. You do not pay for extra sauce. That was supposed to be removed from the Point of Sale system three weeks ago. In fact it was on the main order screen, it was over looked by our programers and corrected on "add on" items. So with... More 

Cortland, New York
2 reviews
1 of 5 bubbles Reviewed 12 October 2016

1st Visit after Reopen & Will NOT GO BACK!!! Both meals: Lasagna & Spaghetti & Meatballs,,, TERRIBLE!!! No flavor, NOT ENOUGH SAUCE.. OH YEAH & PAID 4 EXTRA SAUCE,, REALLY!!! To top it off prices listed are NOT what is charged.. Best of luck..

Helpful?
Thank scircio666
Matthew P, Owner at Green Arch Restaurant, responded to this review

I am very very sorry for your less than ideal visit. We take these things very serious. Let me assure you that we are working very hard to identify and perfect all aspects of this business. A couple of things to point out. You obviously where at the restaurant opening weekend. We identified the up charge on sauce and have... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Italian
Meals
Dinner
Restaurant features
Takeout, Full Bar, Reservations, Seating, Waitstaff, Parking Available, Street Parking, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available
Good for
Child-friendly
Open Hours
Thursday
17:00 - 22:00
Friday
17:00 - 22:00
Saturday
17:00 - 22:00
Location and Contact Information
  • Address: 107 Elm St, Cortland, NY 13045-2224
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Cortland
  • Phone Number: +1 607-753-1481
Description
Family Style Italian Restaurant. Open Since 1933

Questions & Answers

Questions? Get answers from Green Arch Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?