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The Retreat

Claimed

Ratings and reviews

Certificate of Excellence2018 Winner
RATINGS
Food
Service
Value

Food and ambience

Special Occasion Dining, Groups, Bar Scene

Location and contact

About
Pub / Restaurant
PRICE RANGE
US$5 - US$26
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
Bar, British, Pub, American
FEATURES
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Reservations, Accepts Credit Cards, Wine and Beer
Reviews (292)
Filter reviews
292 results
Traveller rating
131
76
37
21
27
Traveller type
Time of year
LanguageEnglish
131
76
37
21
27
Show reviews that mention
All reviews ox cheek wagyu burger apple crumble fish fingers salmon mash bread sunday carvery the pub quiz night xmas meal nice decor mother's day definitely recommend this restaurant lovely lunch relaxed atmosphere lovely food
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1 - 10 of 292 reviews
Reviewed 2 days ago

Had good evening,staff very good.food good,only thing to spoil it was fire alarm went off and very noisy for few minutes.More

Date of visit: March 2019
1  Thank Imb200
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded yesterday

Hi Imb200, thank you so much for taking the time to leave a review. We're pleased that you and your daughter had an enjoyable evening with us and can only apologise for the fire alarm going off unexpectedly. It took a little longer to reset...More

Restaurant's Favourite
Reviewed 11 December 2018 via mobile

I came to The Retreat with 2 of my friends after a previous visit. The service was exceptional from the moment we sat down. Our lovely waitress Beanie greeted us and offered us drinks while we read the menu. Her service throughout was impeccable. I...More

Date of visit: December 2018
Thank hoper354
Reviewed 2 days ago

January I was served a prosecco, which was under measured, I politely said, I don't think that's full - she whipped it out of my hand so fast and aggressively to pour into a measuring jug, that the bubbles went over the rim, she stropped...More

Date of visit: February 2019
Thank KarenDDDD
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 2 days ago

Thank you for taking the time to leave a review Karen. The behaviour you mention certainly doesn't sound like that of our bar team and we're a little surprised that you have chosen to mention it now. I hope that you brought this to our...More

Reviewed 3 days ago via mobile

Excellent quality food with great service and very attentive staff. The food was very tasty and very pleasant atmosphere. We will be coming again!!!More

Date of visit: March 2019
1  Thank CarolineJ1685
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 2 days ago

Thank you for taking the time to leave us a review Caroline, it's great to hear that you enjoyed your Sunday lunch with us. Sunday is a great time to visit and we're pleased to hear that the service and atmosphere enhanced your visit further....More

Reviewed 5 days ago

Met a friend for lunch at the Retreat that I hadn't seen in years. It was the perfect choice. Food was very nice. The service was excellent, staff couldn't do enough for us and didn't rush us at all.

Date of visit: March 2019
Thank Kathy S
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 3 days ago

Thank you for your feedback Kathy. We're pleased that you enjoyed what sounds like a very leisurely and relaxed lunch with us. We look forward to many more of these in the future.

Reviewed 6 days ago via mobile

Fancied meeting friends for a Sunday lunch and so decided to book a table at the retreat. Wow , it was amazing. Most of us had the roast and were extremely impressed with the quality of the food and meat. The Roast beef and honey...More

Date of visit: March 2019
Thank 5338Emma
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 5 days ago

Thank you so much for some great feedback on your experience here with us, we glad you had enjoyed your roast dinners and great service. We will pass this feedback back onto the team and we look forward to you dining with us again.

Reviewed 6 days ago via mobile

I came along today with my family . Our server Emma made sure we had a really nice spot even though the place was really busy . I had the 10oz sirloin perfectly cooked to my taste . We will definatly be returning for our...More

Date of visit: March 2019
Thank Claire M
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 5 days ago

Thank you for some amazing feedback on your experience here with us at The Retreat. We will pass your feedback onto the team and we really look forward to your return visit.

Reviewed 6 days ago via mobile

Today I visited the retreat in staines, it was awfully busy but Emma our server ensured we had the most joy able time. Me and my boyfriend had the roast dinner with gammon and turkey, the Yorkshire puddings were massive and the sticky toffee pudding...More

Date of visit: March 2019
Thank Unkown790
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 5 days ago

We are so happy you enjoyed your meal here with us at The Retreat, the sticky toffee pudding is one of the most popular deserts so we are glad you enjoyed it. Glad you enjoyed your birthday meal with us and we look forward to...More

Reviewed 6 days ago via mobile

We had a table for 10 for my 25th birthday and I must say it was an amazing experience! I had the garlic doughballs and the haddock both were delicious. Our server Beanie was one of the best servers in a very long time! So...More

Date of visit: March 2019
Thank Mariadaleyx
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 5 days ago

Thank you for your great feedback on your experience here with us at The Retreat, we are very happy to hear that your birthday celebrations were enjoyed. We shall pass your positive feedback to the Team and we look forward to seeing you again in...More

Reviewed 6 days ago via mobile

Fantastic lunch at the retreat delivered by very attentive and friendly staff. Only downside was there wasn’t enough of them and they were rushed off their feet when the place became busy. Defo recommend and hats off to the chefMore

Date of visit: March 2019
1  Thank Redmist0536
ChrisBeauchamp, General Manager at The Retreat, responded to this reviewResponded 6 days ago

Thank you for your feedback following your recent lunch visit. You're correct in saying we were slightly stretched this afternoon and apologise for any delay in our service that you may have experienced. It was great to hear that you enjoyed your lunch and received...More

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Questions & Answers
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Peter L
12 January 2019|
AnswerShow all 2 answers
Response from ChrisBeauchamp | Property representative |
Hi Peter, Yes we can, please call us on 01784 464839 and we will be happy to discuss your requirements. We look forward to hearing from you. Kind Regards Chris Beauchamp General Manager
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Juls3456
23 July 2018|
AnswerShow all 3 answers
Response from ChrisBeauchamp | Property representative |
Yes we are
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234jag28
11 January 2018|
AnswerShow all 2 answers
Response from ChrisBeauchamp | Property representative |
Thank you for your comments, we would like to clarify that this was not our intention. We assume that the napkins were placed in the toilets by a well meaning guest however it is our duty to ensure that the toilets are fully... More
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