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Crazy Otto's Empire Diner

100 W Albany St, Herkimer, NY 13350-1901
+1 315-866-8801
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  • Excellent57%
  • Very good30%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“eggs” (23 reviews)
“burgers” (23 reviews)
“omelette” (19 reviews)
Open Now
05:00 - 16:00All hours
American, Diner, Vegetarian Friendly, Gluten Free Options
££ - £££
100 W Albany St, Herkimer, NY 13350-1901
All Details
Write a ReviewReviews (247)
Traveller rating
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1 - 10 of 247 reviews

Reviewed 3 weeks ago via mobile

Old Diner old charm. Wait staff very upbeat. There Italian breakfast is so good. The place is so local that we didn't want to leave.

Thank Michael F
Reviewed 4 weeks ago

This place has quite a history and could have been just another grease pit but a couple from California (who had their own successful chain of restaurants) bought it and brought it back from a coma. There are license plates, frames, movie posters, and so...More

Thank laurennedwards7
Reviewed 4 weeks ago

This was a great find. Standard diner look from the outside, bright and clean and upbeat inside. Our Great waitress Lisa took excellent care of us considering we had ordered breakfast and lunch items. Everything was perfect, as we ordered it. My omelet was outstanding...More

Thank bigdogobi
Reviewed 4 weeks ago

Being a Brit abroad finding sausages like the ones back home can be a challenge. However Crazy Ottos serve pork sausage links in a roll which satisfied my sausage cravings. All they need now is HP brown sauce! My husband had a steak sandwich which...More

1  Thank Judith6591
Reviewed 15 November 2017

A large variety of food to fit everyones pallet . The atmosphere is nostalgic. The waitresses are the best. One needs to take time to read the walls, ceiling, and enjoy the photos of famous people and listen to the train clock whistle. The history...More

Thank Esther L
Reviewed 11 November 2017

Loved the hot chocolate. The Reuben sandwich had some tough stringy meat in places, but was, overall, good. Corn Chowder was good, brithy, but not the best ever. Overall, good eats, but not superior.

Thank durrinhome
Reviewed 9 November 2017 via mobile

Nice variety of foods. The portions are huge! For example, I ordered an omelette and they make their omelettes with six eggs!!!! Prices are good too.

Thank Dee S
Reviewed 27 October 2017 via mobile

A colleague and I stopped here between sales calls. Over-the-top friendly service, big portions...great diner food. We’ll return!

Thank Glenn F
Reviewed 16 October 2017

WOW, what a great place. We found this on Yelp and we were looking for food after taking a trip down the Erie Canal. Yelp gave it excellent ratings, so we went. CLASSIC diner even in the diner car. Not too busy on a Saturday...More

Thank sandiegoheidi
Reviewed 14 October 2017 via mobile

Lots and lots of food to choose from on the huge menu. Great service. Friendly staff. Food was served hot and was delicious.

Thank Sally S
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Nearby Attractions
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Ask a question
Questions & Answers
Esther L
10 November 2017|
AnswerShow all 7 answers
Response from rainbowlake6 | Reviewed this property |
Parking is not an issue. they do have daily specials but as someone else wrote.. they have a huge menu to select from..
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Free Wifi, Takeout, Seating, Waitstaff, Parking Available, Street Parking, Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Local cuisine, Kids, Child-friendly
Open Hours
05:00 - 16:00
05:00 - 16:00
05:00 - 16:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
Location and Contact Information
  • Address: 100 W Albany St, Herkimer, NY 13350-1901
  • Location: United States  >  New York (NY)  >  Herkimer
  • Phone Number: +1 315-866-8801
  • E-mail
Welcome to our original 1952 Mountainview Diner voted Best Upstate New York Diner. Best Atmosphere. Best Bacon. Best Hollandaise. Best Pie Crust. Now celebrating 65 years in the Mohawk Valley and once noted as the "most modern kitchen in New York." We have a HUGE menu and the best staff around. We offer special menus for Gluten Free, Kids and Seniors as well as a great Value Meal Menu including a beverage. Our food is homemade and we pay attention to all the small details. Located only one mile from the New York State Thruway (Interstate 90) at exit 30. You'll be so glad you decided to come visit. Thanks for checking us out.
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