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Crazy Otto's Empire Diner

Certificate of Excellence
££ - £££
American, Diner
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100 West Albany St., Herkimer, NY 13550
+1 315-866-8801
05:00 - 15:00
Open now
See all hours
Sun - Tue 05:00 - 15:00
Wed - Sat 05:00 - 21:00
More Info
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190 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 190: English reviews
Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Breakfast with family on a busy Sunday morning. We were greeted courteously at the door and the service was overall very friendly and efficient. My avocado omelette was the best omelette I've ever had, hands down. It was stuffed with cheese avocado and bacon and was extremely filling. Portions were very generous for the cost and, again, the service was... More 

1 Thank Tims1261
Onondaga, New York
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Easily accessible off the Thruway. Great variety of food served FAST! Staff was very friendly. We will be back when we are in the area.

1 Thank Lbestwiles
Rochester NY
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 November 2016

Since we were under a time restriction while traveling between Rochester and Albany, and after reading the reviews we decided to try Crazy Otto's. Though I'm not a person to use catch phrases, I must say OMG!!!! This restaurant is a true treasure and the meals are just incredible. If anyone leaves this place hungry, they should be ashamed. And... More 

1 Thank Deliverease
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 25 October 2016

I am sad to submit this review, because the Empire Diner has been an institution in this area for decades. I just want to warn people that the prices are totally ridiculous for what you get. I recently had both breakfast and lunch here and was hugely disappointed each time. French toast was two slices of "Great Value" white bread,... More 

1 Thank Charity J
Green Bay, Wisconsin
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 October 2016

This reminded me of a 50's diner. We were seated promptly, Coffee came with menus. Good coffee. Our meal was breakfast ,and no one was disappointed. The short stack of pancakes are plate size(2). I order oatmeal and the bowl was huge. Our friend had eggs which were perfect. The coffee refills came so often it was a little annoying.... More 

1 Thank BsGram
Provincetown, Massachusetts
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 October 2016

I have been here several times when I've come to Herkimer to hunt for Herkimer Diamonds. This time I stopped in Herkimer for the night with my partner just to show her my favorite haunts. We had breakfast at the diner as I always do. The staff is the most caring and warm group anywhere. Met the owner this time... More 

1 Thank hypomule
Rochester, New York
Level Contributor
78 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 23 September 2016

Stopped in for a light lunch so we ordered salads. She got the Grilled chicken salad which was very good and a good size. i ordered the Buffalo Wedge salad. It was basically a whole head of lettuce wedged with tomato, bacon, celery and bleu cheese dressing. It was as good as it was large! Too much food but so... More 

1 Thank Tom S
Level Contributor
39 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 September 2016 via mobile

Easy to find classic diner. Great food, large portions, decent prices and friendly staff. Try the eggs florentine.

1 Thank Susan9754
Level Contributor
64 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 17 September 2016 via mobile

At the end of our trip to the Adirondacks we stopped for a late lunch at Otto's... A Pullman car diner. Fifties fare and look with friendly staff. Food was quick and savory with a little something unique for every pallet....many nearby things to do... Stopping at Otto's was a nostalgic...

1 Thank fireman217
Richfield Springs, New York
Level Contributor
62 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 13 September 2016

Lotsa people come here, and the food is always good and cooked right. Regular diner food, no surprises, and we love to eat breakfast here.

1 Thank buckroy

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
American, Diner
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available
Good for
Local cuisine, Child-friendly, Kids, Cheap Eats
Open Hours
05:00 - 15:00
05:00 - 15:00
05:00 - 15:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
Location and Contact Information
  • Address: 100 West Albany St., Herkimer, NY 13550
  • Location: United States  >  New York (NY)  >  Herkimer
  • Phone Number: +1 315-866-8801

Questions & Answers

Questions? Get answers from Crazy Otto's Empire Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?