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Dunkin' Donuts

1050 State Route 36, Hornell, NY 14843-9300
+1 607-324-6394
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  • Excellent26%
  • Very good25%
  • Average25%
  • Poor8%
  • Terrible16%
Travellers talk about
“sandwiches” (2 reviews)
“drive thru” (2 reviews)
Open Now
05:00 - 22:00All hours
Fast food
1050 State Route 36, Hornell, NY 14843-9300
All Details
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Reviews (12)
Traveller rating
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Time of year

1 - 10 of 11 reviews

Reviewed 2 weeks ago

I am curious the see the wide variety of "service" ratings. It must depend on who is at work that day. Even though I have never had to hire reliable workers at minimum wage, I can appreciate the difficulty of finding good help. Most enthusiastic...More

Thank Denny M
Reviewed 12 May 2017 via mobile

Service at the Hornell Dunkin Donuts is extremely slow! There are always huge pot holes in the drive through. Quality of coffee is highly inconsistent. High turnover in staff. Not nearly as good as other DD I've been to!

Thank KasiNY
Reviewed 7 May 2017 via mobile

After a very long wait in the drive-through, we pulled up to order. After sitting for several minutes waiting for someone to take our order, I ordered a cookie for my son. They were out of cookies. I understand that happens...so I ordered a donut....More

Thank jcarp26
Reviewed 14 March 2017 via mobile

What you expect from a DD; friendly workers and quick service. I'm not a donut person but their bagels and sandwiches are good; especially the chicken salad on a croissant. Try the iced coffee with caramel swirl.

Thank dcoalum83
Reviewed 13 September 2016

The food was spectacular. The restaurant was clean and tidy even though it was very busy at time of our visit

Thank David N
Reviewed 27 June 2016

I really like this DD. They are quite friendly..I order dark roast black with a little ice to cool it down and they always take the time to make it right,.

1  Thank LindaSings
Reviewed 18 April 2016 via mobile

Went to the drive thru got sandwiches& iced teas we were in and out in about 4 minutes the employees worked as a team getting the orders out fast

Thank albanyrat
Reviewed 8 February 2016

This is just a coffee stop... nothing uncommon about it. Their doughnuts are NOT baked on site, so if your looking for freshness you'll have to wait. Usually polite workers.

1  Thank Anonymous776
Reviewed 1 April 2015 via mobile

Dunkin Donuts has great coffee and iced coffees. Not all DD are created equal. I really wish they would carry a larger selection of DD gift cards, mugs, etc. I also wish that the seating were more comfortable, some DD have nice comfy chairs, that's...More

Thank Aaron W
Reviewed 28 May 2014

The service was very poor. They do not even make their doughnuts at this store, but are shipped in. That is why the doughnuts are stale.

2  Thank corgichilover
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible
Open Hours
05:00 - 22:00
05:00 - 22:00
05:00 - 22:00
05:00 - 22:00
05:00 - 22:00
05:00 - 22:00
05:00 - 22:00
Location and Contact Information
  • Address: 1050 State Route 36, Hornell, NY 14843-9300
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Hornell
  • Phone Number: +1 607-324-6394
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