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The Cheesecake Factory

Certificate of Excellence
££ - £££
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610 Smith Haven Mall, Lake Grove, NY 11755-1249
+1 631-361-6600
11:30 - 23:00
Open now
See all hours
Sun 10:00 - 22:00
Mon - Thu 11:30 - 23:00
Fri - Sat 11:30 - 00:30
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165 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 161: English reviews
Costa Mesa, California
Level Contributor
165 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
Reviewed 1 week ago

This restaurant is always busy, has a great and varied menu, good food, but the service is ALWAYS very slow. I'm sorry to report that has not changed since my previous visits.

Thank Squidhead
Bengaluru, India
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Very nice. The range of cakes is awesome. Only wish they could make some sugar free ones... cannot resist the temptation.

Thank ArnabG79
Lake Ronkonkoma, New York
Level Contributor
7 reviews
6 restaurant reviews
Reviewed 7 March 2017 via mobile

Gone three times recently. Lovely looking place but realized how dirty once I was sat. First time I went, hostess was rude and someone came around and literally THREW silverware onto our table. It was very bizarre. Food was good. Second time the waiter charged me $10 more than the bill and thought I wouldn't notice. The receipt said $10... More 

Thank Sara C
Myrtle Beach, South Carolina
Level Contributor
297 reviews
225 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
Reviewed 4 March 2017

Visiting Long Island for Golf show and wanted something I don't have in Myrtle Beach and Cheesecake Factory was the place. It's located at Smith Haven Mall area and had what I was looking for. I had the Little Snacks which included the Little House Salad (actually huge), Cuban Rolls and Loaded Potato Tots and it was all excellent. Service... More 

Thank Dick B
Long Island, New York
Level Contributor
18 reviews
15 restaurant reviews
Reviewed 15 February 2017

We knew better than to go to Cheesecake Factory for dinner on Valentine's Day so we stopped in to order cheesecake to go! Always tastes better in PJ's!! The woman who was on the take-out counter was amazing!! She took our order for three pieces of cheesecake all different kinds and was so quick! She ran us up, filled the... More 

Thank kerbo71
Long Island, New York
Level Contributor
166 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
Reviewed 5 February 2017

We arrived at 3;30 pm on Saturday, Feb. 4th. Since we were only at party of 4 we received our seats in 20 minutes. It wes extremely crowded. Our waitress was very good. She first took our drink orders and appetizer. We ordered egg roll avocado which was very good. For our entrees we ordered Cobb Salad, which was good... More 

Thank kathwalsh
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 17 January 2017 via mobile

Went here with my husband and 2 girls ages 4 and 7. The menu is huge! So many tasty choices! We had the tuna and calamari appetizer. Both were great. We were pleased with our meals and the dessert was AMAZING! Definitely worth a visit!!

Thank Heather M
Smithtown, New York
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 19 December 2016 via mobile

I've been here many times, and the food is usually good. The salads are large and delicious. Dishes such as hamburgers are great and the salmon and other entrees are very satisfying. Last week I had the everything pizza. Not so good. All bread, a lot of pepperoni but the other meats, cheese and sauce were missing in action. A... More 

Thank scrafi
New York City, New York
Level Contributor
140 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 7 November 2016

One of the best things about the Cheesecake Factory is that its been consistently very good for years. That applies to the food & the service. This is very rare for a chain. Sadly, the service this past Saturday evening was poor to say the least. Our server took our orders and then disappeared. She did not come by to... More 

Thank Mark S
Mooresville, North Carolina
Level Contributor
8 reviews
4 restaurant reviews
Reviewed 18 October 2016 via mobile

The service was great the food was fresh. The waitress was quick and ready to serve. 30 minute wait but over all for a Sunday night it was great.

Thank Dyvalou

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Groups, Special Occasion Dining
Open Hours
10:00 - 22:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 00:30
11:30 - 00:30
Location and Contact Information
  • Address: 610 Smith Haven Mall, Lake Grove, NY 11755-1249
  • Location: United States  >  New York (NY)  >  Long Island  >  Lake Grove
  • Phone Number: +1 631-361-6600

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?