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Richardson's Canal House

Certificate of Excellence
American, Grill
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1474 Marsh Rd, Pittsford, NY 14534-3454
+1 585-248-5000
17:00 - 22:00
Closed now
See all hours
Mon - Thu 17:00 - 21:00
Tue - Fri 11:30 - 14:00
Fri - Sat 17:00 - 22:00
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232 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 230: English reviews
Penfield, New York
Level Contributor
1 review
5 of 5 bubbles Reviewed 3 weeks ago

I have been going to Richardson's for years and I have never had a bad meal there. I especially enjoy the bi-annual Austrian Weeks.

Thank rjwing3
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

I've been to Richardson's twice in the last 6 months: once in the summer time sitting outside along the Erie Canal and last week in the Pub Room. Food is on the pricey side but worth a splurge now and then to enjoy a great meal with friends in a warm, inviting atmosphere. Traditional foods served in non-traditional style. Menus... More 

Level Contributor
94 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 28 November 2016

We were in the middle of a long bike trip and decided to get cleaned up for a good meal. Turned out to be a great meal. Richardson's managed to accommodate our group of 12 on fairly short notice and gave us what appeared to be a dedicated waitress. Excellent food and service. Nice wine selection. Nice canal view.

1 Thank Mike G
Fairport, New York
Level Contributor
249 reviews
167 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
5 of 5 bubbles Reviewed 9 November 2016

Twice each year there's an Austrian menu but you can always order from their regular menu too. We made reservations ahead of time for a party of 6 so had no problem getting a private room upstairs. Susan as always was an excellent waitress and the food was delish. Enough left over for lunch the next day. Great wine list... More 

Thank Clarkvara
Level Contributor
317 reviews
212 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed 22 October 2016

We were a group of about 30 people and were in a function room on the second floor. There seemed to be sufficient servers but I assume the service issues were more to do with the kitchen. There was almost an hour gap between each of the three courses we were served. This spoiled an otherwise nice meal.

Thank ForbesB
Rhode Island
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 October 2016 via mobile

Locals had told me about this place, so I was excited to be invited to dinner there. After having a drink outside, sitting canal side around a gas fire pit, we moved inside for dinner. The menu was varied, including Block Island (RI) swordfish, lamb chops, and, my choice, maple leaf duck. Following a delicious beet salad, I enjoyed the... More 

1 Thank Ray C
Bellmore, New York
Level Contributor
35 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 7 October 2016

We were in town for a wedding and and went to Richardson's Canal House with another couple. First the house is quite charming and sits right next to the Erie Canal.The menu had a good variety of choices and everyone found something they liked. I had the lamb chops which were cooked perfectly and my wife had the duck breast... More 

1 Thank James D
Voorhees, New Jersey
Level Contributor
253 reviews
201 restaurant reviews
common_n_restaurant_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed 1 October 2016

We had dinner here on a Friday night. The restaurant is a very old canal house, with a lot of period charm and attraction. My wife had the butternut squash soup, which was the soup of the day, and it was absolutely delicious - light and creamy, all at the same time. Her pumpkin gnocchi were less exciting, but still... More 

Thank SJEK
Southampton, United Kingdom
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 28 September 2016

30 of us dined here for a formal dinner, from some of the management team to the CEO. The setting, especially lakeside, really help take away the pressures of the day. The food was excellent, I had the steak, which was delicious, but seeing other people's salmon...next time! The atmosphere was relaxed and enjoyable, the food delicious, served promptly with... More 

Thank ARyding
Farmington, Ny
Level Contributor
38 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 September 2016

We sat on the terrace on a warm late summer evening. Server was good, accommodating our request for separate checks. Of the 7 people I would say 3 entrees were a big hit, the rest somewhat underwhelming. I ordered the dry scallops...$32 for 4 smallish scallops, with a very boring white rice, a few green beans and a smear of... More 

Thank Kathryn C

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$20 - US$30
American, Grill
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
View, Business meetings, Child-friendly, Groups, Local cuisine, Special Occasion Dining, Romantic
Open Hours
17:00 - 21:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
11:30 - 14:00
17:00 - 22:00
17:00 - 22:00
Location and Contact Information
  • Address: 1474 Marsh Rd, Pittsford, NY 14534-3454
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-248-5000
Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Richardson's Canal House and other visitors
2 questions
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Questions? Get answers from Richardson's Canal House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?