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Ground Round

) #15 of 99 Restaurants in Plattsburgh ££ - £££ American, Bar, Pub
32 Smithfield Blvd, Plattsburgh, NY 12901-2110
+1 518-561-2897
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Overview
  • Excellent39%
  • Very good29%
  • Average19%
  • Poor8%
  • Terrible2%
Travellers talk about
Closed Now
All hours
CUISINES
American, Bar, Pub
PRICE
££ - £££
DETAILS
32 Smithfield Blvd, Plattsburgh, NY 12901-2110
Service
Food
Value
Atmosphere
Write a Review
Reviews (131)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 131 reviews

Reviewed 1 week ago via mobile

We sat down and everything just seemed dirty. My silverware was visibly dirty with dried in food. Ordered food and it was just cheap, gross food, nothing else I can say. The waitress was nice but seems like the menu and restaurant needs to be...More

Thank Cori-Anne F
Bob S, Owner at Ground Round, responded to this review

Dear Cori-Anne, I apologize for my failure to provide you clean utensils. I have taken appropriate corrective action with the General Manager and the cause for this issue will be eliminated ASAP. I am sorry you have the impression I run a dirty restaurant. While...More

Reviewed 5 weeks ago via mobile

Whether you want to sit and watch the game with just a few appetizers or have a full sit down dinner with the family, this place is a good choice. The chicken chimichanga with Buffalo chicken as recommended by waitstaff was excellent. Just enough spice....More

Thank cerveza930
Bob S, Owner at Ground Round, responded to this review

Thank you for your business and review on TripAdvisor I will be sure to pass on to the staff.

Reviewed 17 April 2017 via mobile

First - the service was great and fast, side salad was large and included egg and nice variety-- Blue cheese dressing bland. Ruben sandwich was good, meat was sandwich loaf style, but very tasty and good size ! I'd go again! Enjoy the free popcorn...More

1  Thank GringoAlto2000
Bob S, Owner at Ground Round, responded to this review

Thank you for your extensive review and I am glad you enjoyed my food and service.

Reviewed 15 April 2017

We love to come in and see the friendly Lisa's face, Margarita's on special on Saturday (buy one and get one free), excellent lunch options from burgers to seafood pasta dishes. The beer is always cold and sports on the TV's. You need to go...More

Thank ajpatnaude
Bob S, Owner at Ground Round, responded to this review

Thank you for mentioning Lisa. She is a wonderful person and one of many long term staffers who are responsible for our success. Thank you for acknowledging their efforts.

Reviewed 1 April 2017

It was my wife's birthday and we decided to take a day trip to Plattsburg, NY. I took her to The Ground Round and the service was incredible. The waitress was very helpful and friendly. Fast service and our food was delicious.

Thank Jonathan D
Bob S, Owner at Ground Round, responded to this review

Thank you for your reveie and acknowledging the service. I will be sure to pass on to the staff

Reviewed 25 February 2017

We went for dinner because we stayed at the Best Western next door. Drinks were good, food very good. The only complaint I have is the steak my daughter ordered was over cooked.......they certainly wanted to re-fire it for her she didnt want to wait...More

Thank gsilversides
Bob S, Owner at Ground Round, responded to this review

I am sorry we over cooked your daughter's steak. Thank you for telling me and for your kind of remarks.

Reviewed 20 February 2017

Always eat at the Ground Round, everything is good there and the staff are very pleasant and professional.

Thank Mcl M
Bob S, Owner at Ground Round, responded to this review

Thank you for taking the time to review my Ground Round Grill and Bar. I will be sure to share with the staff. I appreciate your acknowledgement of their efforts as I am sure they do also.

Reviewed 9 February 2017

We arrived at the restaurant at 8:30 pm. We were greeted and seated right away. the waitress brought us water and menus, and took the drink order. It took a while for our order to arrive, but it was good.

Thank pproulx57
Bob S, Owner at Ground Round, responded to this review

Thank you or dining with us. I will let the kitchen manager know about the slowness of service. There can be many causes and we will explore this carefully. Safe travels!

Reviewed 3 February 2017 via mobile

A party of four seeking late evening dinner. We decided to stop here as they were one of the few restaurants in area serving after 8:00pm. So glad we did. I think the waitresses name was Erin. She was fantastic with a great smile! Excellent...More

Thank cerveza930
Bob S, Owner at Ground Round, responded to this review

Thank you for dropping in on your travels. I will be sure to share your compliments with the staff, especially Erin Safe travels to you and your family

Reviewed 15 January 2017

This is my go to place when I am in Plattsburgh, I always stay the Best Western next door, I use the discount coupon for hotel guests, if you want a solid experience without surprises, this is the place, what's cool is the menu is...More

Thank Elliott S
Bob S, Owner at Ground Round, responded to this review

Thank Elliott, I will be sure the staff sees your kind remarks Safe travels

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Nearby Attractions
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2.59 miles away
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3.02 miles away
Kent Delord House Museum
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2.20 miles away
Questions & AnswersAsk a question
DIANE D
Do kids eat free on Sat
18 February 2017|
Answer
Response from Bob S | Property representative |
Kids eat free on Wednesday
0
Votes
Bob S
Actually we use fresh hamburger and do quite a bit of sautee work. With 250 seats and a fairly large menu it does take some time to coordiante cooking times and service of the meal. Thanks for using TripAdvisor
16 October 2015|
Answer Show all 3 answers
Response from zadojny | Reviewed this property |
We never said the food was no good ! For what you charge for your meal's we think that it could be better
0
Votes
Bob S
I am sorry you felt the manager was worthless, I would strongly disgree. Your reservation was taken at around 4 PM the day of your arrival not two days before. It was explained to a lady that there were two other large parties had reserved the back room and a series of tables in the front. The manager offered at the time of the reservation to seat you in two large booths sitting 6 each and were position adjacent to each other. They were not located on the otherside of the Dining Room. The lady who spoke to the manager said that would be fine. We assigend two servers to the party Mary and Jen and orders were taken for appetizers. We placed all appetizers into the at the same time and admittedly they do have different cook times. The servers chose to deliver the products when they were ready. They do not recall it took 10 minutes between each delivery of the three appetizers that were ordered.
9 February 2015|
Answer
Response from Jamielynn1105 | Reviewed this property |
Wow Bob s. I am appalled, would you like me to bring me the phone records indicating my reservations were made Wednesday at 11:32am and that it shows I was on the phone 7mins most of that waiting to make the reservation and... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Private Dining
Good for
Groups, Child-friendly, Kids, Special Occasion Dining
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 32 Smithfield Blvd, Plattsburgh, NY 12901-2110
  • Location: United States  >  New York (NY)  >  Plattsburgh
  • Phone Number: +1 518-561-2897
  • E-mail