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Rachel's Restaurant

801 University Ave, Syracuse, NY 13210-1720
+1 315-475-3000
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  • Excellent30%
  • Very good43%
  • Average15%
  • Poor9%
  • Terrible3%
Travellers talk about
“lamb chops” (2 reviews)
“burger” (4 reviews)
“cake” (2 reviews)
Closed Now
All hours
££ - £££
801 University Ave, Syracuse, NY 13210-1720
All Details
Write a ReviewReviews (33)
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1 - 10 of 32 reviews

Reviewed 21 September 2017

The breakfast buffet was good had all the usual foods you would find at any breakfast buffet's and for a group of 25 guests it had a really good atmosphere to boot!

Reviewed 16 April 2017

We were staying in the Sheraton to see my nephew in a play at the University and needed to be close to get there on time so we ate at Rachel's. Was happy to see the decent reviews on Trip Advisor. Unfortunately, we did not...More

Thank glittergirl3
Reviewed 31 March 2017

We loved our dinner at Rachel's! As vegetarians, we usually find it hard to find good entrees. Our grilled tofu with grains was delicious and beautifully presented. Unfortunately, the reataurant was empty. Fortunately, the bar was full of SU lacrosse players and their families. I...More

Thank Polly H
Reviewed 30 March 2017

We were staying at the Sheraton and did not want to venture far for dinner. So, we decided to give Rachel's a try and were not disappointed. The service was excellent. The waiter gave great advice on wine without trying to upsell the more expensive...More

1  Thank aquaot
Reviewed 9 November 2016

I ha dinner at Rachel's two evenings during my stay at the Sheraton. Frankly, the food was much better than one would expect of a hotel-based restaurant. Service was good and friendly but not exceptional. The staff was willing to make some slight deviations from...More

Thank Michael W
Reviewed 6 October 2016 via mobile

I absolutely love the Sitrus lounge, the food is great, the waitstaff are good people, and the prices are very reasonable. No complaints from the four times I have been here for food and Trivia night.

Thank boguczed1
Reviewed 23 August 2016

Very nice ambient lighting, good service and well prepared food served hot. You will get what you pay for, but it is not a cheap meal.

Thank michaelbQ168AO
Reviewed 20 August 2016

This restaurant is really an embarrassment to the Sheraton chain. The staff is disinterested, bordering on rude and the food is close to cafeteria-grade. The salmon was so, so bland. Avoid if at all possible.

1  Thank FloridaFamilyofFive
Reviewed 7 August 2016 via mobile

Stopped in for dinner while up on the hill. Greeted and seated quickly. Service was prompt and friendly. Portions were good and quality was good. Overall a good meal.

Thank Cpan2
Reviewed 5 August 2016

Experience and received lore suggests that franchise hotel restaurants are often not a good bet, and Rachel's in the Syracuse Sheraton proves the point. In town for a conference and staying at the hotel--in other ways a fine place to stay--convenience suggested I try the...More

Thank appellation
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Nearby Attractions
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1.00 miles away
City Market
59 reviews
.69 miles away
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.74 miles away
Syracuse Stage
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.44 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Open Hours
07:00 - 10:00
06:30 - 20:00
06:30 - 20:00
06:30 - 20:00
06:30 - 20:00
06:30 - 20:00
07:00 - 10:00
Location and Contact Information
  • Address: 801 University Ave, Syracuse, NY 13210-1720
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: +1 315-475-3000
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