We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Pollos El Paisa

Certificate of Excellence
££ - £££
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
989 Old Country Rd, Westbury, NY 11590-5619
+1 516-338-5858
Website
Today
09:00 - 22:00
Closed now
See all hours
Hours:
Sun - Thu 09:00 - 22:00
Fri - Sat 09:00 - 00:00
More Info
Add Photo Write a Review

76 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 72: English reviews
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Amazing great quality food! I usually get the carne asada or the bandeja paisa! Huge portions! On the weekends it gets very packed and they have a really small waiting area. They don't have heat in the waiting area so it gets really cold. They have traditional Colombian fruit drinks/shakes the Coffee is good too.

Helpful?
Thank Acevna
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Fast and friendly. Food warm at pickup and ready on time . Empanadas tasty but they only have beef option as filling.

Helpful?
Thank sandra f
Commack, New York
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 weeks ago via mobile

The food is excellent and the staff does its best when providing service. The location gets packed on the weekends. Not suitable for large groups. The spacing between tables is tight! The restaurants designated parking is also challenging to maneuver.

Helpful?
Thank TommyYankero
Westbury, New York
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

This is a very good place for good food and atmosphere with a good quality item for the price. i will go back.

Helpful?
Thank lzottarelli
New York City, New York
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 18 January 2017 via mobile

I have been to this restaurant several times. The quality of food has changed. I use to love to order the fry whole red snapper I is not snapper but some other fish... I will not be going back there anymore

Helpful?
Thank Omegalady
1 review
2 of 5 bubbles Reviewed 17 January 2017 via mobile

Have been a loyal & regular customer for many years, however last 2 visits were very disappointing. Food was not hot and grilled chicken was rubbery. Was told by waiter that a manager now runs operation instead of owners who were always present in the past. Quality of food has declined. Wait service still great. Won't be back though.

Helpful?
Thank baeza1
Auburn, New York
Level Contributor
242 reviews
157 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 27 November 2016

What an experience! There is a free parking lot at the restaurant, the doorway is at the front. Upon entry we were hit with lots of conversation and music; we joined the party! Families were there with children and friends were having loud, friendly conversations. A waitress said, "Sit any where." We ordered coffee. The menu is in English and... More 

Helpful?
Thank dese2
New York City, New York
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 November 2016

Very good Colombian food,being a latino myself,I can tell you this,they're good,bandeja paisa is excellent,it has everything but the kitchen sink,so is the mondongo soup special on Mondays,which is served with costillas de res.The place is always crowded.If you crave good Colombian food,you owe yourself a visit. Francisco the owner is a cool guy.

Helpful?
Thank jay c
Tampa, Florida
Level Contributor
72 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 9 November 2016

In the neighborhood passing by. Looked at TripAdvisor to see what's in the area and took a chance by going here for takeout. Worth the wait and effort. Very tasty, ordered chuleta empanizada, carne asada & bandeja de pollo all with rice, beans and whatever else it came with. Got back to Flushing Queens and everyone thought it was very... More 

Helpful?
1 Thank TampaLouie
West Babylon, New York
1 review
5 of 5 bubbles Reviewed 30 October 2016

awesome food and service we had 3 entrees and we shared all .The paella was out of the world," perfect meal" to share with family and friends!!!!!!!

Helpful?
Thank thind123

Travellers who viewed Pollos El Paisa also viewed

 
Williston Park, Long Island
Garden City, Long Island
 

Been to Pollos El Paisa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Latin, Spanish, South American, Colombian
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Serves Alcohol, Wheelchair Accessible
Good for
Cheap Eats, Kids, Child-friendly
Open Hours
Sunday
09:00 - 22:00
Monday
09:00 - 22:00
Tuesday
09:00 - 22:00
Wednesday
09:00 - 22:00
Thursday
09:00 - 22:00
Friday
09:00 - 00:00
Saturday
09:00 - 00:00
Location and Contact Information
  • Address: 989 Old Country Rd, Westbury, NY 11590-5619
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-338-5858

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pollos El Paisa and other visitors
1 question
Ask a question
Floral Park, New York
10 months ago

See all questions (1)

Questions? Get answers from Pollos El Paisa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?