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Puerto Nuevo Restaurant

Certificate of Excellence
££ - £££
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2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604-7245
+1 828-898-3332
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 22:30
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309 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 306: English reviews
Level Contributor
57 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We eat at a lot of Mexican restaurants and this one was probably the best ever for the money. Roy was our server and we had 5 kids and 4 adults and were given exceptional service and food.This certainly is not the case for most establishments when you have kids. Organic Margaritas were awesome and highly recommend Fajitas for two.... More 

2 reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

Great Mexican food at fair prices. Large portions, so come hungry! Service was great and the restaurant was clean. Don't forget to visit the salsa bar at the front if you want salsa instead of the bean dip they bring with the chips.

Thank Emily M
Trussville, Alabama
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 weeks ago via mobile

This being our first visit to Puerto Nuevo we were a little in the dark about some of the regulars know how and I hope this review might help the new customers like us tonight. First...don't get the regular margarita...not good. I got the organic margarita next and it was better but not the best I have had. I ordered... More 

Thank lubarber
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

Delicious meals at a great price. The service is great also. Most locals eat here as it's the best bang for your money. Also it's close to our home.

Thank Gloria S
Level Contributor
6 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I've been going to Puerto's since they opened. Always great service. I'm a local resident. My friends and family frequent the restaurant year 'round! It's the perfect casual atmosphere for any occasion. The food is prepared quickly and is always great! Watch out for the fish bowl sized margaritas! They can put a dent in your wallet! :) I'd recommend... More 

Thank mtndaisy828
Banner Elk, North Carolina
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Best food. A variety of selections and the best friendliest service in town. We eat here atleadt once a week.

Thank lindajwood
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago via mobile

We were impressed with the food, and the overall atmosphere. Then we got the bill and it was VERY reasonable! Nice place!

Thank patrick_tuckahhh
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 13 January 2017

My wife likes Raw Oysters, so we tend to go there on Tuesday nights (free oyster bar with any entree order). I don't mind just ordering an entree. Lots to choose from and they also have a Mexican toppings bar. Many different margaritas to choose from. We like the "Organic" margarita. Service is pretty good, but the atmosphere is best... More 

Thank Zach T
Gatlinburg, Tennessee, United States
Level Contributor
84 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 12 January 2017

I love this place! The atmosphere is great and the service has always been excellent - always friendly and most attentive. Never over bearing, but we never lack for anything. They offer unique services that I haven't found anywhere else. As in: A self serve salsa bar - offering many choices, unlimited trips to go along with your unlimited chips.... More 

Thank Sandra S
North Carolina Mountains, North Carolina
Level Contributor
39 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 9 January 2017

We eat there for lunch a lot. You can go cheap and light - spinach and mushroom quesiadilla, they always have a lunch special, and their oyster plate is delicious - and you can even get it at lunch. Don't forget the soup - chicken/rice/avocado, perfect for lunch, dinner - take some to an ailing friend. So good. We visit... More 

Thank k0live

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
Mexican, Latin, Spanish
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Cheap Eats, Bar Scene, Child-friendly, Special Occasion Dining, Kids, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604-7245
  • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Banner Elk
  • Phone Number: +1 828-898-3332

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Puerto Nuevo Restaurant and other visitors
1 question
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7 months ago

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Questions? Get answers from Puerto Nuevo Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?