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411 West Italian Cafe

411 W Franklin St, Chapel Hill, NC 27516-2314
+1 919-967-2782
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  • Excellent45%
  • Very good36%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“brunch” (24 reviews)
“pasta” (62 reviews)
“pear salad” (9 reviews)
Open Now
11:30 - 22:30All hours
Italian, Vegetarian Friendly, Vegan Options, Gluten Free Options
££ - £££
411 W Franklin St, Chapel Hill, NC 27516-2314
All Details
Write a ReviewReviews (374)
Traveller rating
Traveller type
Time of year

1 - 10 of 372 reviews

Reviewed 1 week ago

A restaurant sets its mood or ambience with the greeting and serving staff, and 411 rarely disappoints. Other things equal, Good server training + thoughtful servers makes for an enjoyable meal. Adding a nice mix of appetizers, salads, entrees and desserts just rounds it out...More

Thank David S
Reviewed 2 weeks ago

On Black Friday it was difficult to find a place for dinner without having a reservation. We were lucky enough to give 411 a try as walk-ins and were delighted with the service and the food. The artichoke dip was served with toasted pita wedges...More

Thank Gene C
Reviewed 4 weeks ago

We split a pizza and brussel sprout appetizer and it was plenty. Love the bartender and his dry humor. Close to the Franklin.

Thank EDDY-H
Reviewed 4 weeks ago

Been there in the past this time for a family occasion, always consistent, attentive service, servers know the menu, wine selection well thought list to compliment the cuisine.

Thank John W
Reviewed 4 weeks ago via mobile

We had a group of 5 & had a nice round table in the very back. I love the back room because it feel a like you're in Italy! We had everything from meatballs to gnocchi with scallops. Everything was fresh and delicious. .

Thank LPLoveToTravel
Reviewed 11 November 2017 via mobile

Great bar staff, solid house wines. Excellent service for our party of 12. This was my first time. My friends enjoyed the quality of their dinners. I ordered the trout with brussel sprouts. The trout was overdone and dry, and the brussel sprouts definitely tasted...More

Thank Susan S
Reviewed 9 November 2017

Had dinner with a friend recently and had the chicken marsala. It was very tasty. I can't remember what my friend, but I remember that she was also very satisfied. .

Thank Herbert G
Reviewed 30 October 2017 via mobile

Arranged a dinner for 14 people via email. We couldn't have been more pleased. Food was perfectly prepared; wine was nicely priced. They have small portions of all of their pastas so you can have them as a first course wothout breaking the bank (or...More

1  Thank Robert L
Reviewed 16 October 2017

Had dinner here with family who had been many times before. It was excellent and so was the service. Will be back for sure!

Thank Scarlettsville
Reviewed 14 October 2017 via mobile

411 West was the new broom sweeping clean when I was at UNC. Last night, it was the tired old broom with no straw left. The best part of our meal was the service, which was great. The calamari was fried well, but everything else...More

Thank GHO104
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Ask a question
Questions & Answers
9 June 2016|
AnswerShow all 9 answers
Response from doyouneedme | Reviewed this property |
They have a carpark right B-side the restaurant and if that doesn't work in the evenings they have valet parking in the town
17 April 2016|
AnswerShow all 3 answers
Response from | Reviewed this property |
Yes and it's wonderful! 10:30-2:00
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$30 - US$30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout
Dining Style
Casual Dining
Good for
Romantic, Groups, Special Occasion Dining, Kids, Business meetings, Child-friendly
Open Hours
10:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 22:30
11:30 - 22:30
Location and Contact Information
  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: +1 919-967-2782
  • E-mail
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