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Chili's Grill & Bar

££ - £££
American, Bar, Mexican, Southwestern, Barbecue, Pub
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1301 Western Blvd, Jacksonville, NC 28546-6663
+1 910-938-4400
11:00 - 23:00
Closed now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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46 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 46: English reviews
Level Contributor
85 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago via mobile

Great place! Everyone we come here whether it's by myself or with my wife and friends we've never had bad service. Everyone is always nice and helpful.

Thank Dcak
Jacksonville, North Carolina
Level Contributor
258 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
Reviewed 4 March 2017

I had never been here and am glad I stopped and saw for myself the quality of the food. My salad was old, bad tasting. Spoiled ranch dressing and my sprite bitter. I had to ask for napkins. Sanitation rating was 96.5. Very disappointed!

Thank gtadennis
Level Contributor
157 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
Reviewed 3 March 2017

Good service. Typical Chilis menu. Love the margaritas. Great place for groups and casual dining. Booths, High tops, Tables TVs Full bar. Parking

Thank Tim H
Sneads Ferry, North Carolina
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 February 2017

We went to Chili's yesterday for lunch after we had walked out of another restaurant because we were never waited on. We were greeted and seated immediately. Our server, Pat took our drink orders and showed us a couple new items on the menu. When our drinks were delivered we ordered our food. It came out in good time. I... More 

Thank metzl
Summit Point
Level Contributor
129 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 8 February 2017 via mobile

Staff was very nice and attentive. Wasn't just one server, multiple checked on us and helped us. Food was good overall. First time getting bacon cheese fries... they weren't my favorite. If you are Chili's, their skillet queso and salsa are a MUST! Also love their Buffalo Chicken salad. Son and hubby love their ribs.

Thank Kimberlee94
Level Contributor
37 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 1 February 2017 via mobile

Another visit to a Chili's joint out of town. The food was good, our waiter Justin was very helpful. The manager was also very helpful; I saw him cleaning and helping his waiters out. Good service all around. I will visit again when in town.

Thank sputnic e
Norfolk, Virginia
2 reviews
Reviewed 4 January 2017

We were seated. The waitress came over and took our order. When the server brought the food out, we had two order of fries instead of two corn on the cobs. The sauce that came with meal had spill over on bread. The server apologized and he and brought out another corn on the cob. The waitress came by a... More 

Thank sajohn99
Naples, Florida
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 1 January 2017

We arrived at 515pm and were seated quickly. The server took our order and the food was delivered timely however we never saw him again! We had to catch another employee passing by to request refill and a check (paying in cash or would have used the table top device and left!)

Thank Patty S
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Patty, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that... More 

Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 27 December 2016

Showed up later on XMas eve and they seated us. I'm sure the nice waiter was probably disappointed but never showed it! Drinks, apps and one meal (3 people) we were in and out fairly quickly. Left a nice tip for the waiter who was very nice and helpful. Typical chili's food, delicious!

Thank firegirley
Miami, Florida
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 31 August 2016

Went to dinner with family and since Chili's had always been one of my favorites, decided to play it safe and have dinner somewhere I was familiar with vs trying a new place. Sadly, it seems that customer service is not a priority for Chili's. They have slowly fallen out of favor. Sad thing is this os not unique to... More 

Thank Jose T

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
American, Bar, Mexican, Southwestern, Barbecue, Pub
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout
Good for
Groups, Bar Scene, Kids, Child-friendly
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 1301 Western Blvd, Jacksonville, NC 28546-6663
  • Location: United States  >  North Carolina (NC)  >  North Carolina Coast  >  Jacksonville
  • Phone Number: +1 910-938-4400

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's Grill & Bar and other visitors
1 question
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10 months ago

See all questions (1)

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?