We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
+44 151 355 1966
09:00 - 23:00
Closed now
See all hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
Add Photo Write a Review

494 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 493: English reviews
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

Arrived at 10am for family breakfast to finish our holiday before leaving for home.Restaurant was fairly quiet and we received prompt, polite service. The food was very good ....we all had different dishes but everyone enjoyed their choices even the children. They were free refills on all the drinks ....excellent value for fresh well cooked food , would recommend this... More 

Thank londonpeppa
Chester, United Kingdom
Level Contributor
3 reviews
Reviewed 3 days ago NEW

Restaurant was busy when we arrived to book a table for a little over an hour later. It was a little quieter when we arrived for our reservation, and we were shown to a table straight away. Drinks arrived promptly, as did the food. However, it seems the food had been prepared in advance as both meals (mushroom & ricotta... More 

Thank Vivienne H
Level Contributor
62 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 4 days ago NEW via mobile

One of the few American diner experiences we've not had, so thought we'd give it a go. We weren't disappointed. Nice environment, great authentic 50's music and friendly staff. Being a veggie, I'm always looking to see how much effort is put in to cater for people who aren't obsessed with meat ;-) and was pleasantly surprised to see a... More 

Thank Paul M
Llandudno, United Kingdom
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

Pleasant staff with prompt friendly service, we ate off the 6.95 weekday menu and food was ok. No complaints good experience

Thank Mrs M
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

We were almost first in so no problems with service or seating. Good value breakfast but orange juice too expensive so avoid. Good start to the day, shame they don't open earlier though.

Thank Smtmark
Chester, United Kingdom
2 reviews
Reviewed 6 days ago NEW via mobile

Took my son to the cinema as a treat and decided to pop in here for something to eat before the film started! Wish I hadn't the food was served within minutes just as shame it was freezing cold, both had chicken and wasn't taking any chances so left everything paid and went! Wasn't asked why we hadn't eaten our... More 

Thank myworld3112
Ruthin, United Kingdom
Level Contributor
217 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
Reviewed 6 days ago NEW

Late afternoon visit. You can always rely on this chain of restaurants to provide good food at good prices. One negative - The Child's activity pack consisted of 2 multi-colour pencils and a sheet of A4 paper! The food arrived hot and of good quantity. Very enjoyable. The desserts were very tasty. all in all a good experience. Loos were... More 

Thank bordoli
West Kirby, United Kingdom
Level Contributor
57 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 6 days ago NEW

Staff were excellent despite being very busy on a bank holiday Monday. The manager showed us to our specifically requested seat as my wife is wheelchair bound. Drinks order was taken quickly and they arrived promptly. Food was ordered, garlic bread and sticky wings to start both hot and very nice. Mains were Mushroom ravioli which was very pleasant and... More 

Thank Andy C
Ellesmere Port, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

To start with the table still had the last persons spilt food on it,which i cleaned up myself. I then ordered one of there foot long hotdogs which tasted cheap and nasty and has given me a bad stomach for the rest of the afternoon, not bad for £10!! There menu seems to have gone downhill in the last 12months,... More 

Thank Ange B
Liverpool, United Kingdom
Level Contributor
39 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

We went for lunch found a table it was not busy waited 10-15mins no one came over so we went to a restaurant close by very disappointed

Thank john186337

Travellers who viewed Frankie & Benny's also viewed

Ellesmere Port, Cheshire
Bromborough, Wirral
Ellesmere Port, Cheshire

Been to Frankie & Benny's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Italian, American, Pizza, Gluten Free Options, Vegetarian Friendly
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Child-friendly, Kids
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Ellesmere Port
  • Phone Number: +44 151 355 1966

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?