This was awful, wish we'd gone elsewhere, we were moved from the spacious table we chose because it was a table of 4, and we were two, we were sat down on a table of two cramped in the corner with another man placed next...to us. The table of 4 we originally sat at wasn't touched the entire time we were there and was a very obvious attempt at the manager trying to capitalise profit at the detriment of customer service on the off-chance another table of 4 came in. Shocking. My partner ordered at the counter where the tall dark haired manager who looked like he should be selling second-hand cars rather than working in a cute country village tearoom rudely jabbed and upsold her to the point where we payed £15.50 for two teas, a sandwich and chips. He then ordered her to "make sure the menu was placed back on the table". The chips came out stone cold, they were changed fairly promptly with limited apologies. Hot chips? Not that hard. Infact, harder to serve cold chips if they're "fresh". The man seemed to think the overuse of "thankyou, cheers, thankyou, cheers" would distract us from his terrible service and hospitality. It was rather embarrassing and an wholly unpleasant experience. Avoid and don't be a victim to this guy's terrible attitude and solely money-making business, no passion at all.More

The sandwich and soup of the day was excellent and staff were friendly. Was fun with the Halloween theme and is kid friendly

Group of 4 people, as soon as we walked in we were told where to sit, rather than being able to choose for our selves, which we would have preferred. We order 2 chocolate muffins, 1 brownie, a jacket potato and 2 soft drinks and...2 waters which came to £33. The food came out quickly and was nice, the jacket potato could have done with a little more filling though. Inside was nice and clean and well presented.More

Ordered 2 bacon sandwiches & 2 sausage for takeout. The tall dark haired man with glasses who took our order told us to wait outside for our order, in a very rude manner. I agree with the previous review where this staff member makes you...feel unwanted as soon as you walk in because he is very miserable. It cost £18.00 for 4 bacon sandwiches. The tiny amount of bacon on the sandwich was undercooked, fatty & tasteless. The sausage sandwiches were tasteless also. Stinks of very cheap food they charge you top price for. The man who served me gave me 4 sachet of brown sauce & instructed us to put this on our sandwiches outside in the cold. We won't be going here again and I don't recommend this place to anyone else eitherMore

Very friendly staff. Nice cosy place to stop and have some late lunch or early tea. How chocolate Cream and Marshmallows was lovely. Along with a slice of cake.

Was greeted by a very grumpy man who clearly didn’t want to be there. The breakfast came with almost cold coffee, burnt fried egg and bacon that had obviously re heated. Not a pleasant experience at all.

We have visited here a few times as it holds a special place for us as it where we went on our first day . I had the Cheese Scone and wow definitely the best one I have ever had. My wife had the Caramel...Slice and again delicious 😋.Can wait to return againMore

Having said I would never go back, a business lunch with clients allowed me the opportunity to go somewhere I don’t like, with people I don’t like, paid for by someone who, again, I don’t like!! The chips they served last time to be fair...aren’t representative of the quality of food in general. We ordered 3 very acceptable and tasty baguettes, with coffees and soft drinks. Everything was hideously overpriced - £12 for a baguette iirc?! - with the possible exception of the coffees at £3.50. True, it is nice inside, but as other reviews have touched on, the manager is a right pile of misery. I get that some folks just don’t like “people” very much but why would you go and open a cafe in a touristy village? Short of making Harold Shipman CEO of Age Concern, I cannot think of a man less suited to his job! His staff were polite but dour, and you feel like you’re a total pain for daring to walk in and order lunch lol! Give it a go if you have deep pockets and would enjoy a tasty baguette in a place you are most definitely not welcome I guess?More

From the nice location, through kind waitresses, we had an amazing pulled pork artisan bagel. So tasty! Served with side salad, coleslaw and politeness of our serving waitress. Big additional rating star for being dog friendly too. It's not the cheapest but you have to...choose either quality or budget. Would definitely come back !More

Unhelpful staff probably because the owner runs place with an iron fist and whip. Owner very unaccommodating when we asked if we could have a roast beef sandwich to takeaway even though it was on the eat in menu. We paid £41 for 3 sandwiches,...2 drinks and a cake. A complete rip off. We chose to takeaway thinking we could sit outside with our 2 spaniels on chairs and tables without menus. Sadly we were told to move on as we gad only paid to takeaway and these tables were classed as eat in. Again, complete rip off. Food was average at best, wish we had gone to the visitor centre cafe over the road. Better priced, more welcoming, room for dogs inside. A smile coats nothing. Wish the owner at The Three Roofs Cafe realised that. We understand that tourists aren’t always welcomed but in a place like Castleton, the town wouldn’t exist as it is now without them. Reminder to self - stay in Staffordshire Peak District for a better experience.More

3rd time here , as ever , spotlessly clean and very efficient friendly service . Although it was a hot day we chose the meat and potato pie . Delicious and filling as ever . This is one of those places you have to return...to when in Castleton.More

Cafe is nice inside, no problems there. The buns , coffee and drinks we had were really good. What let this cafe down today were the chips and meat and potato pie. Chips were not good , didnt taste nice with an after taste, pie...looked like it had been microwaved and was just stodgy and not very nice either. Wouldn't go back for any meals, the choclate muffins brought the score up to 3 stars.More