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Just had the manager come to collect the Burnt pizza and he said next time you order ask for it not cooked so well. Pizzaria now do a new pizza BURNT crust. What a joke the manager is couldn’t manage a dustbin bag . It...was cold as well . Discusting service. Won’t be having anything else with attitude this this . How does the manager dress himself in the mornings . Picture is there for all to see . Thanks ChrisMore
The chips litteraly made my jaw ache trying to chew them and the pizza wasn't much better, crust and bottom was burnt. I dont know why I gave it another go as the chips were absolutely rubbish the last time a few weeks ago. Lesson...learnt twice never again.More
Originally ordered for delivery food never showed up so called pizzeria for them to say they attempted delivery at the wrong address but they will remake the food and give us 50% off which was fair enough I then asked how long and they said...another 25 minutes (already waited (1.5 hours...) I then offered to collected do we could get the food sooner and they said that’s fine. Food was missing & so was the toppings on my burgers not the mention the ridiculous amount of grease dripping through the bag of garlic mushrooms all over my car seat smells lovely 😍😍😍 NOT! Won’t be ordering again. Photos say it all 🤷🏽♀️More
I've recently moved back to the area with my partner and I recommended Dia La Pizzeria as I have good memories of their food from when I was younger. We weren't dissapointed! Tasty and hot food that turned up at our door really quickly. The...portion sizes are plenty if you're hungry as well!!More
The 5 stars are for the young man on the telephone this evening. So polite and patient with an irritable customer. I was waiting for my delivery a lot longer than normal so made a couple of calls to chase. When it was delivered I...thought the order was wrong. I called again and the same young man assured me it was correct as he’d made it himself. He was right. The order was correct and very delicious. Thank you for your patience. As always delicious food just a shame that it took so long to be delivered.More
I’m gutted to be writing a bad review but it isn’t the first time we’ve been unhappy with our food. A couple of weeks ago my misses found a hair in her burger which put her off the rest of her food. She then sent...an email directly with no reply. Then this weekend I had a double Icelander and asked for no onions. When I open it it was covered in them, it even said on top of the box “no onions” I could deal with scraping them off but the fact it was stated on the box and was ignored was not professional at all. My misses had a pizza and half way through her pizza she showed me that it wasn’t cooked thoroughly. The base was still extremely doughy. As I’ve stated I’m gutted because dia la pizzaria has been my favourite takeaway since I moved to swad 4 years ago. I don’t know whether there has been a change in owners/management but I’m certainly not the first person to notice the takeaway going downhill recently. Unfortunately we won’t be ordering from there again, unless we here of improvements.More
Used this place for years. Its a pizza shop in a small town I live in. Pizza used to very good until management decided they had enough cash to keep them happy and left it in charge of moronic teens
Food recently has been awful...(it's a fast food pizza place so I'm not expecting much) but when you end up regularly waiting over an hour for a pizza where the base is still semi uncooked and slimy, it's not what you've asked for and you are still expected to stick with them then they must be blind to the rubbish they are currently providing
I complained recently after waiting nearly 2 hours for a cold pizza and a girl on the phone told me that if I didn't like the food I could f off. Her words. My mobile number has now been blocked so I can't call or order - no great loss frankly.
No offence Shaun.More
Date of visit: February 2020
925shaunm, Owner at Dia La Pizzeria, responded to this reviewResponded 3 March 2020
How you’ve arrived at your conclusion is beyond me everyone is entitled to their options right or wrong
No offense David
Ordered a burger and onion rings nice and simple but they still managed to get it wrong. Went back to the counter to tell them and it seemed as if they didnt know what to do. I paid the extra money but the girl couldn't...operate the till properly due to her nails being too big. Bit inappropriate to have nails like that in a place that serves food. The till was ringing up change from £50 despite me giving her £5. This she did twice because of her nails. The staff thought it was funny giggling to themselves by the fryer because a staff member was causing problems but laughing at us as if it was our fault. They were laughing and making gestures when they went round the back where we could still see them through the a hole in the wall. Sad too see a business that sells tasty food run by incompetent immature staff. I'm a business owner and I'd have pulled them up sharp if they worked for me. We wont be back and I wouldn't recommend.More