Been looking for a venue for my husbands 60th Birthday next year , he is Jamaican decent, found June Plum and we took him for a meal this year. On arrival my daughter have the staff member a cake to hide in the kitchen.
We...arrived at 17:15 , requested to give our food order at 17:25, drinks order taken and arrived still no food order, requested a second time, finally gave a food order.
18:15 still no food, requested how long the food was going to be, rather then just say maybe half an hour , we were given a story on the table before us still haven’t eaten, it may be a good time to mentioned there was only them and us in the restaurant at this point. Although I appreciate orders online may be happening. We were told maybe 15 mins
18:30 still no food , Front of house manager did apologise and again couldn’t give us a time for our food, although he did say the table before us would be a further 10-15 minutes, so 2 hours after arriving we still could eat? The staff attending a cricket match yesterday, not sure why that delayed them for today.
We then asked for the bill for 3 cocktails these were actually really nice, the bill came , along with the surprise Birthday cake for my husband was just put on the table in front of him. DId I mention this was a surprise??
The front of house manager again apologise and to be fair offered us the drinks on the house, however we will not be attending again, and we certainly WILL NOT be booking this for a 60th birthday meal. We are all for supporting small businesses but not when you sit and wait like this.More