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RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian, Asian, Balti
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner, After-hours
View all details
meals, features
Reviews (286)
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LanguageEnglish
Traveller rating
208
47
12
2
16
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Reviewed 1 March 2024

Had a great meal, loads of food and the service was very good. King Prawns were huge and delicious. Wear something cool as the restaurant was very warm.

Date of visit: February 2024
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Reviewed 22 February 2024

The biryani was fantastic, one of the best I’ve ever had, so often ive had biryani and there just isn’t enough spice and so it becomes a bit boring- not the case here. So flavourful. The tarka daal was also brilliant.

Date of visit: February 2024
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Reviewed 30 January 2024

We visited for the wednesday night special menu. So worth the money, you get loads of food and the portions are massive. Waiter suggested something I have never tried and it was stunning. First time visiting & would definitely go back

Date of visit: January 2024
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Reviewed 3 November 2023

I've ordered from here before and it was beautiful. .maybe I bad night tonight I don't know? Won't be going back again meal was terrible? King prawns like rubber one was well it didn't look taste or even have the texture of a fresh king...prawn ,popperdom had an unusual taste and I've been stuck on the toilet now for an hour ....since I ate them sorry like but I won't be coming back ...give the delivery man his dew tho he was quick and polite only thing about the experience worth mentioning. ..never again 😢23 quid and I'm glued to the bog seatMore

Date of visit: November 2023
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Reviewed 18 September 2023

I don't really know where these negative reviews come from . Indian is one of my favourite foods I've eaten them all over the Country including Bradford . To me this restaurant is up their with the best of them . Great food , lovely...staff just excellent all round . My wife is a good cook and is very fussy where she eats , she recommended this place to me a good few years ago All I can say is we have never had a bad meal here and you get what you ask for so don't listen to reviews that are any otherMore

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2023

Having gave up with a delivery been of poor standard missing salads chutney substituting king prawn for micro shrimp. not the price mind. we arrived fairly quiet starter was very good main meal curry not what I ordered less chicken than the usual Tikka was...over cooked dry. came to this place for over 10 yearsMore

Date of visit: September 2023
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Reviewed 20 August 2023 via mobile

Myself and my family have visited regularly, however recently when ordering a takeaway I found glass in my curry. Upon calling to inform the restaurant requested I take it back, despite it being after 10pm I drove back to show them. Their response was very...disappointing, there was no apology, and the gentleman became quite defensive. I explained I was concerned there may be more in the batch, and wanted to make them aware so they could dispose of any potentially contaminated foods, he said there wasnt a need as there was no glass in their kitchen. He eventually offered a refund however I would have preferred an apology. It's a shame after so many visits we won't be visiting again, when some better customer service and understanding would have made all the difference.More

Date of visit: August 2023
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Reviewed 10 August 2023

I had food here whilst staying nearby for work. The staff were friendly and welcoming. I was a bit surprised that they had a sign saying cash only, which I only spotted once I was pretty much at the bar area. Although they said I...could do a bank transer, which I did at the end. I asked the staff about food intolerances, as I have a few. They were really good, and confirmed what I had ordered was suitable. They came and checked the dips with me for the poppodoms to make sure I was ok with what each was and what was in it. They said 1 dip I couldn't have and 1 they said I shouldn't have as they weren't sure. That's a good level of checking, more than I've had in some other places. The food was very tasty, good sized portions and served quickly. Would come again if in the area in the future.More

Date of visit: August 2023
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Reviewed 10 January 2023 via mobile

Disappointed with food, seating, toilet facilities & the fact they only accept cash! We visited as a group of 8 on New Year’s Eve. The food wasn’t the best quality, there was plenty but I have tasted so much better in many other Indian restaurants....The toilets were what can only be described as a slip & slide. The floor was greasy and all of us who used the toilets that evening were slipping and hoping not to fall. Not good for healthy & safety. Seating was cramped, looking like they were trying to accommodate more people than the restaurant could safely seat. We were right by the door making it very chilly each time the door opened. The fact that they only accept cash is a little silly, especially as most people don’t carry much cash these days. Luckily there is a cash point at a shop a little further down. Still not ideal though as Themis wasn’t explained to anyone upon booking. We had high hopes as it advertises itself as one of the best curry houses in the uk. I would disagree with this.More

Date of visit: December 2022
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Reviewed 30 October 2022

Ordered at 7 delivered at 8.30…no salad with 3 starters & a side dish missing which was to be served with a main dish, leaving the meal very dry…very disappointed…we will think twice before ordering again.

Date of visit: October 2022
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Reviewed 8 October 2022 via mobile

Very poor and tasteless I ordered a chicken tikka jalfrezi but the chicken was dry and there was no flavour at all in the sauce. This is a basic dish how can they get it so wrong 🤦🏻‍♂️🤦🏻‍♂️🤷‍♂️🤷‍♂️

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2022 via mobile

There is no-one more supportive of the Bengal Lounge than us. Have been regulars for years, both dine in and takeaway. However, twice this week I've had cause for concern. At a dine-in the service wasn't up to the usual standard. Food was excellent though!...Then after ordering a takeaway banquet for collection there were 2 concerns. Was told the bill came to £13.20, and with cash only that's exactly what I took, only to be asked for £13.45, twice. Managed to find a lone 20p piece in my pocket so that was 'sorted'. Then, when unwrapping the package at home, there were no poppadoms or Mango Chutney. As before, the food was excellent as usual, but I'm hoping this is only a blip in the BL's usual fantastic service. Won't stop us going back!More

Date of visit: August 2022
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Reviewed 16 July 2022

Our friends were keen to order the 'banquet', which was a mistake for us, being a limited choice of uninspiring dishes. Tasty in parts, and good naan bread, but an unexceptional restaurant that we are unlikely to revisit.

Date of visit: July 2022
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Reviewed 2 July 2022 via mobile

The food was fantastic tasty well presented great atmosphere Really great staff. Got to be the premier place for indian food

Date of visit: July 2022
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Reviewed 24 June 2022

Do not order food from this restaurant. Absolutely diabolical from sending the wrong food to bad customer service when trying to speak to them to resolve. The food you get is not what you have ordered but they will argue that it is and there...was gravel in the naan bread, aswell as Pink chicken. Ordered tikka and it wasn’t, was just plain chicken however again they argued it was. And ontop of all that overcharged us massively and again arguing that they hadn’t updated their online prices so beware or being robbed aswell. Hugely disappointing from a restaurant that 5 years ago was decent, and sympathetic, however I wouldn’t feed my dog in there now. Disgusting telephone manner from the scivvy who answered the phone aswell. On the whole avoid this place like the plague.More

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Rosch115
30 January 2019|
AnswerShow all 2 answers
Response from ddddd07777 | Reviewed this property |
sorry. no idea. I just enjoy great Indian food. curry rice cans etc.
0
Votes
christina1952
11 April 2015|
AnswerShow all 3 answers
Response from Irene R | Reviewed this property |
Free delivery over £10 Aycliffe area. £1 charge to Shildon,Chilton, Brafferton and Heighington. 10 per cent off when you collect. The food is really good.
0
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BENGAL LOUNGE, Newton Aycliffe - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Bengal Lounge

Yes, Bengal Lounge offers takeaway services.

Yes, Bengal Lounge offers delivery services.

Bengal Lounge is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5