Went here for dinner with some friends and we were all very impressed. Great quality pizzas all round, very helpful and friednly staff!
Went here for dinner with some friends and we were all very impressed. Great quality pizzas all round, very helpful and friednly staff!
Hi Niceyicy, Thank you for your kind words, we look forward to seeing you again soon! Java Team :)
When we got there the server said there was table service, after been seated for ten minutes I went to the counter to ask if they would serve us, the staff we all giggling behind the counter - eventually a server came over - food...ordered. The cafe was freezing and all radiators were off, asked to have electric heater turned on. Food served, poor quality tbh, stale dough balls & limp salad. When we were ready to pay the supervisor totally ignored us at the counter & no apology given for poor service or good . Tbh this is the 2nd time food was poorMore
Last minute take out. Food poorly prepared and lacked any authenticity or flavour, especially at the prices they charge: Shame as we were hungry. On the plus side the dog enjoyed it.
Good authentic base but my fresca pizza seemed to have packet grated parmesan. I was expecting an authentic pizza bianca. Poncy and overpriced for a cafe.More
Thank you for visiting and pleased you enjoyed our inhouse made dough. The Cheese we used on your pizza was Pecorino Romano, very similar to parmesan but a more grassy and earthy flavour. We like to change things up from time to time and see...More
Been coming here for 14 years and it's still a treat. As a local, I regard Java as an asset to the village and it really does boast the best coffee, ice cream and pizza in these parts. Today, I had a bacon, halloumi and...avocado sandwich and it was amazing! Generous filling plus a fresh salad. Really delicious. And it's great to see that this restaurant trains and employs local young people. Many local folk continue to support Java as it's an integral part of our community so it's a good place to meet up with local friends.More
Poor and rude service. I ordered a take away latte and was presented with an iced latte when I explained that it wasn't what I had ordered the young lady behind the counter argued with me that it was and begrudgingly made the correct order,...what a negative way to start the day. Unfortunately not the first time, we have ordered a takeaway pizza only to get home and find a completely different pizza to the one we ordered in the box. Staff seem to not be bothered about customer satisfaction at all. Another day I ordered a takeaway coffee and after 10 minutes of waiting the same member of staff who had taken my order asked if I wanted to order something?? Disappointing as the food is good and even more so as it is on the pricey end but the service sours the experience.More
Sorry to hear about this experience you had with us. This is definitely not how we would like to be perceived and I will make sure we can get to the bottom of this for you. Would you be able to send me the details...More
Stopped by with my daughter to get some ice cream. After ordering at the counter and paying £10 for 3 scoops of ice cream, stood around while staff rushed about and ignored us for quite a while. I've also been there for lunch and dinner....The food is generally very nice - but expensive.More
Thanks for letting us know.. pleased you enjoy our food and we will try and improve on the service next time. We are always very busy in the weekends so it can take a little longer to get serviced
Regrettably my experience of this trendy, pretentious restaurant was anything but enjoyable My, albeit belated, request to change my light lunch choice from a sandwich to a salad was firstly accepted and then declined I was advised that I would have to pay for both...items as they were in the process of preparation but not even as yet delivered to the table It was impertinently suggested that I take home the sandwich I found this intransigent and unacceptable But all for the price of a not very good and stone cold bacon sandwich which took moments to make and could easily have been saved or dismantled for later use I endured a tedious and acrimonious argument with the staff and management Was it really worth their while to argue? I suffered the controversy again when paying the bill but paid, eventually, only for the sandwich Also I ordered a large glass of House Red Wine The cost was an exorbitant £9.91 – totally out of proportion to the cafe type situation This is a place not to be revisitedMore
Hi thanks for your feedback. You came with a group that all enjoyed their experience. Your requested to change your meal when then main courses were being serviced, including your first request. Clearly it was an embarrassment for you and therefore you’ve responded with this...More
When you’re having a full English breakfast it’s hard to give high praise for something so simple however when presented with excellent quality ingredients cooked to perfection and served by friendly helpful staff it’s easy to praise. Superb!
Hi Moirah224, Thank you so much for the review! We look forward to seeing you again on your next visit :) Thanks, Java & Team
Friendliest of staff. Delicious coffees and a brunch that was to die for. Both mum and I had the Eggs Royale dish. The presentation was brilliant and the food was full of flavour. Highly recommend. Try your best to avoid grabbing a fresh cake or...pastry on your way out too ... Good luck with that. Will be back soon.More
Hi JamesOCooper, thanks for the review. We're glad you enjoyed! All the best, Java & Team
We ordered a take away which cost over £70 - we asked for the arrabiatta with spaghetti but it was made with penne, the carbonara had so much pepper on it I couldn’t eat very much and the 2 salads were not handed over. I...rang and was tokd someone would deliver - took nearly an hour by which time mixed salad wasn’t required. Absolute shamblesMore
Hi Gill, You’ve know us a long time and we got this wrong on Saturday. Very sorry we let you down. I understand we refunded your salad at your request but choose to deliver it to you - which you weren’t expecting. Just as an...More
We decided to visit for breakfast prior to going to work as a couple. We ordered our breakfast and coffee and 1 hour later, we were told that our food order was not even put through to the kitchen. We were not informed of this,...we had to ask. We will not be returning.More
Sorry your experience was not good. Sometimes our ordering system lets us down as it did in this case. Our team should have been on to this earlier and we will bring this to their attention
Although we shared a quick pizza (‘which was very good) & the staff were friendly and attentive, my main reason for this review is the pizza dough. Java & Jazz kindly sold me several balls of their pizza dough as I have an oven at...home and I was had guests that evening. The dough (which I understand uses the local Fermento Bakery flour) is fantastic. The results that night were the best I’ve had (‘I’ve tried several doughs) and I froze a few to see how they’d work…again, they’re great once thawed. Perfect for impromptu pizza evenings. Cannot recommend them enough. Great product guys!More
Once again, 40 minutes waiting for 2 coffees. Why on earth do my family and I do this to ourselves? The excuse for the wait: "We're busy." God knows why, with this type of service; and that is no excuse. They must be busy serving...the most patient clientele know to mankind, I guess. The, at times rude, generally unprofessional staff are crying out for some basic training - i.e. a present, competent management. Highly disappointing. There are several far better options in Forest Row, indeed anywhere you care to name. https://www.tripadvisor.com/ShowUserReviews-g503758-d1641019-r888551762-Java_Jazz-Forest_Row_East_Sussex_England.html#More
Staff rude, no please or thank you, sausage roll served cold not offered to heat, no cutlery for food or drinks given and had to ask. I asked for oat cappincino being lactose intolerant and was served normal milk which I discovered after a couple...of mouthfuls and therefore had to rush home as very ill!!More