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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£8 - £15
CUISINES
Japanese, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (464)
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462 results
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LanguageEnglish
Traveller rating
211
139
49
30
33
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Reviewed yesterday via mobile

First visit and I will definitely visit again. The food was actually really good, not great, but very good, and good value for money too! The service was fast and friendly, and the venue was busy. This is a noodle bar, and has a typical...noodle bar layout, which is reflected in the price of the food, so please don’t expect anything fancy! To be honest, i really enjoyed the food and atmosphere here, and i was somewhat impressed by how unpretentious this restaurant is! Will be back soon! 😀More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Very unwelcoming! Service with absolutely no smiles. Quite depressing Katsu curry with no side salad, Overall just a very unwelcoming, overpriced meal Will not be returning

Date of visit: May 2024
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Reviewed 3 May 2024 via mobile

Been here so many times and will come to this restaurant many many times , very easy 5 stars from me because of the repetitively delicious food and friendly staff, looking forward to the next visit already

Date of visit: April 2024
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Reviewed 14 April 2024 via mobile

Just super fresh-cooked Asian food when we were travelling and needed feeding! Great and extensive menu from across Asia. Could not believe our luck!

Date of visit: April 2024
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Reviewed 26 January 2024 via mobile

All the family like this restaurant Great food and service Always hot and looks great too Long tables to eat your food Definitely worth a visit

Date of visit: May 2023
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Reviewed 1 December 2023

Gotta say the food was very average, had Singapore Vermicelli and PakChoi the former was swimming in either grease or oil and I'm not sure what they soak the pak Choi in some kind of liquid , the whole thing was very poor , staff...as attentive as they always are.More

Date of visit: December 2023
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Reviewed 27 July 2023

Been coming here for years and always been good, but yesterday evening ( 26th July 2023 ) when I ordered a beer was told no longer do draft Peroni so ordered 2 bottles 1 for each of us, when we got the bill could not...believe they are charging £4.60 for a small bottle, questioned this thinking it was an error, but was told that is correct price, you can buy these in any outlet for maximum £1.50 so these people buy for less than that at C &C so are making over 300% mark up, if they think this is how you treat customers good for them, but I for one will not be returning , so that is 2 regular customers they have lost because of their greedMore

Date of visit: July 2023
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Reviewed 24 June 2023 via mobile

Exceptional food , asian cuisine, down to earth prices and very delicious food, always fresh , service always top notch , visited so many times , very easy 5 stars from me

Date of visit: June 2023
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Reviewed 10 November 2022 via mobile

Love the Ipswich branch and always visit the Brentwood branch when around on business. Took a few Mizu newbies who were all sold. Will all go again.

Date of visit: November 2022
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Reviewed 5 November 2022 via mobile

Been coming here for a few years, I think the old chef has left as not the new one is not as good , not as fresh as before and not very tasty. Not really worth the journey for us any more. Is gone from...a 9/10 to a 5/10More

Date of visit: November 2022
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Reviewed 29 July 2022 via mobile

Food was excellent. Fresh, hot, tasty and delivered in good time. Service was excellent. Couldn’t fault it .

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2022

I been using this restaurant for 5 years untill now I will.not return again, the food was tasteless and bland, also the price has gone up and the food has gone down, even the roof is leaking and the place is looking a bit shabby,...I'm.so disappointed with the food I had today it made up feel unwell, we have been ripped offMore

Date of visit: June 2022
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Reviewed 3 April 2022

We always stop off at this Mizu when going south and have enjoyed the food. On this occasion not the case, I had the combo meal with rice and the meat was so tough and dry like it had been recooked it was just awful...the green veg was very soggy. I politely told the lady waitress that the meat was dry and overcooked and she said well this is a new dish and walked off. I have had this dish before and it was never like this. The lady came over to take our payment for our meal and did not even apologize or offer our coffee and coke on the house, I didn't want to kick up a fuss but when a customer complains about the sub standard meal it should be addressed, so Mizu failed in customer service and in this case we will not be going back, mistakes with food happen but not bad customer service.More

Date of visit: April 2022
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Sophie, Marketing at MIZU Brentwood, responded to this reviewResponded 5 April 2022

Hi there and thank you for taking the time for leaving us this feedback and are very sorry to hear that this was your experience of Mizu Brentwood. We have taken your notes on board and will be speaking to the members of staff that...More

Reviewed 6 February 2022

Been using this restaurant since it opened,purchased 3 meals on Saturday to takeaway.two of them where rock solid when I arrived home and completely congealed.had to throw them away.The food was discussing and when I called to complain they said the manager would call me...back.hours later I got a call and was told to return the food which was in the bin by this time.no apology despite recognising I was along term customer.Will never use this place again and would advise anyone else to not waist good money on such poor quality food and terrible service.More

Date of visit: February 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophie, Marketing at MIZU Brentwood, responded to this reviewResponded 6 April 2022

Hi there and thank you for taking the time to leave your feedback and have taken your notes on board, we are sorry you were not satisfied with your meal. If you would like to discuss the matter further please email vincent@banquetchinese.co.uk

Reviewed 9 October 2021

Where do I start? Don’t try and fool us with a bowl of supermarket lollo rossa dressed in some low rent Thai dressing Then, cook your agedashi tofu for a few less minutes, and choose a less caustic sauce for the Chinese greens please. Even...your edamame were over cooked. Kare lomein fairly good but mostly pedestrian, and crispy noodle dish certainly nothing to write home about. I feel sorry for the people of Brentwood if they think this is tasty asian fusion food!! Do your region better justice please🥳More

Date of visit: October 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Ianjohnson11
15 March 2016|
AnswerShow all 2 answers
Response from WingCheung | Property representative |
It was January 2008
0
Votes
Nickjayem
4 September 2015|
AnswerShow all 5 answers
Response from WingCheung | Property representative |
Hello, we are puzzled by this post, above, as at the time of your posting, we served Pinot Grigio but the cost per large glass was not the price you are mentioning above. Very sorry indeed if you feel you've been let down... More
0
Votes
Pintsizesuzie
25 August 2015|
Answer
Response from WingCheung | Property representative |
No, it's a non-booking restaurant (unless for a large group of 8+ people). It's always quite busy in evenings, but lunchtimes and afternoons are quieter, and the nature of this Pan Asian food (wok-cooked, canteen style... More
0
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MIZU BRENTWOOD - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about MIZU Brentwood

Yes, MIZU Brentwood offers takeaway services.

MIZU Brentwood is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5