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The Works

Flat 5 31 Springfield Road, Chelmsford CM2 6QR, England
+44 1245 490614
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Overview
  • Excellent72%
  • Very good12%
  • Average9%
  • Poor6%
  • Terrible1%
Travellers talk about
“brunch” (7 reviews)
“pancakes” (18 reviews)
“ice cream” (39 reviews)
Closed Now
Hours
CUISINES
British, Contemporary, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Food
Service
Value
LOCATION
Flat 5 31 Springfield Road, Chelmsford CM2 6QR, England
All Details
Write a ReviewReviews (154)
Traveller rating
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1 - 10 of 154 reviews

Reviewed 1 week ago via mobile

I just had my sons 6th birthday party here and it was fantastic!!! Jo was the lady that held the ice cream experience and the kids loved her! She was funny and explained how it all works so well that my son now wants to...More

Date of visit: January 2019
1  Thank MissmarieP
TheWorks_Owner, General Manager at The Works, responded to this reviewResponded 3 days ago

Hi, Thank you so much, your review has been shared with the team. Really pleased you all had such a great time and enjoyed the Ice Cream experience! Hope to see you again soon :)

Reviewed 2 weeks ago

Well a very unhealthy lunch & unusual. Enjoyed what we had very much. Very attentive staff with good knowledge of the menu.

Date of visit: October 2018
Thank clairegwilliams1965
TheWorks_Owner, General Manager at The Works, responded to this reviewResponded 1 week ago

Thank you for taking the time to review us, really pleased you enjoyed your food so much and that the service was so good! Hopefully we will see you again soon :)

Reviewed 2 weeks ago

its ok, seems to be too big for what it is. ordered 2 pancakes with side of coleslaw 5£ that looked like 5 pieces of cabbage in mayo. been once - never again.

Date of visit: December 2018
1  Thank Goomys
Reviewed 4 weeks ago via mobile

we popped by for ice cream dinner because apparently as adults we can have dessert before our veg. the waitress was lovely and the dessert was very nice. it's very sweet, and you certainly need a sweet tooth but we will definitely be back!

Date of visit: December 2018
Thank Emma S
TheWorks_Owner, General Manager at The Works, responded to this reviewResponded 4 weeks ago

You can most certainly have ice cream for dinner...its nearly Christmas after all :) So pleased you enjoyed our home made ice cream - look forward to your return.

Reviewed 5 weeks ago via mobile

We attended this restaurant and were surprised by the great atmosphere, the selection of food, and ice creams on the menu. We had wonderful service from Mark Williams, he knew his stuff and helped one of our party with her dietary requirements. It caters for...More

Date of visit: December 2018
Thank clanviapg
TheWorks_Owner, General Manager at The Works, responded to this reviewResponded 4 weeks ago

Thanks for this, i will make sure Mark receives your feedback, glad you enjoyed your visit. We look forward to you visiting again - there is lots of homemade ice cream flavours to work your way through :)

Reviewed 12 December 2018

We have frequented The Works a few times now, well quite a few times, and have never been disappointed. The staff are friendly and attentive. The restaurant is modern and clean. A good selection of Sweet and Savoury choices, although I always lean to the...More

Date of visit: December 2018
Thank Darren R
TheWorks_Owner, General Manager at The Works, responded to this reviewResponded 4 weeks ago

Hi, thank you so much for such a great review.... everyone's sweet tooth can most definitely be satisfied here :) See you again soon

Reviewed 10 December 2018 via mobile

Four of us had a late lunch here on a Thursday. It was quite busy. There was no problem getting a table but the service wasn't the fastest. We opted for savoury dishes, three pancakes and one waffle. The pancakes didn't have sauce in them...More

Date of visit: August 2018
Thank cngj
TheWorks_Owner, General Manager at The Works, responded to this reviewResponded 4 weeks ago

Hi, thank you for taking the time to review us, apologies if your service seemed slow, this is not the norm for us. Glad to hear you went for savoury crepes and waffles, some of these have sauce in, some don't depending on what options...More

Reviewed 7 December 2018

Its always good to look round the Works, sometimes there are great offers, other times there are things that you have not seen for a while

Date of visit: December 2018
Thank Mike F
Reviewed 3 December 2018 via mobile

Great place for family and friends, and friendly and informative customer service and view variety menu. If you are lacto-vegetarian or vegan and struggle to look for dessert places like I do, then this place is definitely for you! It may not be on the...More

Date of visit: December 2018
Thank RSD0592
TheWorks_Owner, Manager at The Works, responded to this reviewResponded 10 December 2018

Wow, thank you for such a great review, so pleased we were able to cater to your dietary needs. The vegan friendly crepe and waffles have proven very popular along with the home made sorbets :) Look forward to satisfying your sweet tooth again soon.

Reviewed 2 December 2018

We had been told to visit this place by friends, and it certainly did not disappoint. There is a really family-friendly atmosphere, whilst not sacrificing on food quality AT ALL. Incredible sweet and savoury options - We went in for an Ice Cream sundae, but...More

Date of visit: November 2018
1  Thank Nikki F
TheWorks_Owner, Manager at The Works, responded to this reviewResponded 3 December 2018

Glad you listened to your friends and came along to see what we are all about. All the ice cream is home made in store which makes our sundaes extra special and delicious.... definitely try our savoury options as well next time, we have a...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$4 - US$13
Meals
Breakfast, Lunch, Brunch, After-hours, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
Sunday
09:30 - 22:00
Monday
09:00 - 22:30
Tuesday
09:00 - 22:30
Wednesday
09:00 - 22:30
Thursday
09:00 - 22:30
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Flat 5 31 Springfield Road, Chelmsford CM2 6QR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Chelmsford
  • Phone Number: +44 1245 490614
  • E-mail
Description
A family restaurant which is a place to meet, eat and treat for all ages. Serving savoury & sweet crêpes & waffles accompanied with cocktails, milkshakes and all sorts of fab delights! Come and try all of our ice cream we make on site - Served with a WOW Factor.
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