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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
About
Located on New London Road in Chelmsford and extensively refurbished in March 2018, the | New London restaurant offers an enchanting setting, elegant surroundings, with a relaxed, unpretentious atmosphere, effortless, yet impeccable, service. Their seasonal menus change every 8 weeks and are inspired by the team of chefs and Justin Cracknell, Director of the New London, who has a passion for first-class contemporary cuisine with a classic twist. The venue prides itself with quite few awards including the Restaurant of the Year (Essex Life Fine Food and Drink Awards 2016), the Best Newcomer and the Head Chef of the Year (Essex Tourism and Hospitality Awards 2015).
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks, After-hours
CUISINES
European, British, Contemporary
FEATURES
Reservations, Seating, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Highchairs Available, Gift Cards Available
Reviews (688)
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LanguageEnglish
Traveller rating
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All reviews scallops chateaubriand three course meal bread roast beef bottomless prosecco fine dining sunday lunch chocolate fondant cooked to perfection set menu special occasion staff were attentive wonderful evening cannot fault presentation
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Reviewed 1 week ago via mobile

Excellent dining experience! We had outstanding meal here last weekend. Chateaubriand was out of this world and cooked to perfection! Service was really good and not intrusive! Cannot wait to come back!

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 5 days ago

Thank you very much for your lovely feedback. We are very pleased you have enjoyed your meal here at The New London Restaurant and we looking forward to welcoming you back. Kind Regards, Justin

Reviewed 3 weeks ago

Awesome venue. Best place to eat in Chelmsford. Never disappoints. The food is absolutely delicious. Cannot recommend enough. The set menu is fantastic value as well.More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 2 weeks ago

Thank you very much for your lovely feedback. We are very pleased you have enjoyed your meal here at The New London Restaurant and we looking forward to welcoming you back. Our Alacarte and set menus change every 8 weeks so hopefully we will see...More

Reviewed 4 weeks ago via mobile

Had a marvelous meal with my family. Food of an excellent quality. They use fresh seasonal produce and the chef knows how to construct into a splendid dish. Service attentive but not pretentious. Setting atmospheric, low lit and intimate . A treat but one I...will be sure to repeatMore

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 3 weeks ago

Thank you very much for your lovely feedback. We are very pleased you have enjoyed your meal here at The New London Restaurant and we looking forward to welcoming you back. Kind Regards, Justin

Reviewed 4 weeks ago via mobile

Couldn’t fault the place. Perfect service, perfect food, perfect wine and the best afternoon I’ve had for a long time. Jack our waiter was excellent and we wanted for nothing. Always on hand and nothing was too much trouble. Pricing also very reasonable. We had...scallops to start, Chateaubriand for main course and cheese for desert. Three people. We will return and recommend you give it a go.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 3 weeks ago

Thank you very much for your lovely feedback. We are very pleased you have enjoyed your meal here at The New London Restaurant and we looking forward to welcoming you back. Kind Regards, Justin

Reviewed 14 January 2024 via mobile

This was our first time visiting after receiving recommendations. We were looking for somewhere nice to go for a for dinner with our son and daughter for our 25th wedding anniversary, and this place fit the bill perfectly. Really nice food. Excellent service. We will...visit again. It’s a place for a special meal without feeling too high-end.More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 16 January 2024

Thank you very much for your lovely feedback. We are very pleased you have enjoyed your meal here at The New London Restaurant and we looking forward to welcoming you back. Kind Regards, Justin

Reviewed 12 January 2024

I have frequented the New London on a number of special occasions for Evening Dinner with my husband, Sunday Lunch with friends and Saturday Brunch with the girls. Andy and his team are always so welcoming and attentive and the food, delicious. Our meal last...night was exceptional and I look forward to our next visit.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 16 January 2024

Thank you very much for your lovely feedback. We are very pleased you have enjoyed your meal here at The New London Restaurant and we looking forward to welcoming you back. Our menus change every 8 weeks so you will always find something new to...More

Reviewed 8 January 2024 via mobile

We’d been meaning to try this restaurant for ages but somehow never got round to it. Finally paid it a visit yesterday for Sunday lunch as a friend had kindly gifted us a voucher. We will definitely return, the food was fantastic, in a lovely...setting. My beef sirloin was cooked perfectly and the food and wine were all top notch. Many thanks!More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 9 January 2024

Hi, thank you very much for your lovely feedback. we are very pleased you have enjoyed your meal here at The New London Restaurant and we looking forward to welcoming you back. Kind Regards, Justin

Reviewed 30 October 2023

Food and service, exceptional. Such a great restaurant; staff really attentive, without being intrusive and food was absolutely spot on. Thoroughly recommend scallop starter and chateaubriand definitely worth every penny. The epitomy of 'you get what you pay for'. Can't recommend enough.

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 31 October 2023

Thank you so much for taking time in writing your lovely review. We are so pleased you enjoyed you meal here and cannot wait to welcome you back. Kind Regards, Justin

Reviewed 29 September 2023

We had a family meal for 5, celebrating 2 birthdays as my daughter recommended it. The food was wonderful. Well cooked, presented, and very tasty. My son was not sure what was what on the menu. The waiter offered to explain to him. I would...recommend this restaurant to all.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 17 October 2023

Thank you so much for taking time in writing your lovely review. We are so pleased you enjoyed your family meal here and cannot wait to welcome you back. Kind Regards, Justin

Reviewed 23 September 2023 via mobile

Superb meal. All 3 courses. Highest quality fine dining food. Locally sourced and menu regularly changed. Our visit this evening was once again a wonderful experience

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 26 September 2023

Thank you so much for taking time in writing your lovely review. We are so pleased you love our restaurant and cannot wait to welcome you back. Kind Regards, Justin

Reviewed 23 September 2023 via mobile

We have been to The New London several times for special occasions and last night the food was perfectly cooked and inventive as always. We had steak fillet and guinea fowl for mains, and sticky date pudding and apple parfait for desserts. The wine was...excellent (my wife loves that you keep Rapaura Springs on the list!) and the meal was topped off nicely with two amaretto coffees. A perfect meal and friendly service throughout.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 26 September 2023

Thank you so much for taking time in writing your lovely review. We are so pleased you love our restaurant and cannot wait to welcome you back. Kind Regards, Justin

Reviewed 8 September 2023

We had not been to a fine dining restaurant in Chelmsford for quite a long time and so we were not quite sure what to expect. The New London proved to be a very pleasant surprise. We liked the simplicity of the lunch set menu....The food was excellent - every one of both our 3 courses was really enjoyable and for us had the right balance of taste and quantity. The service was superb. I know the place was quiet but someties that leads to the staff seeming to resent the interruption of having to serve - not at The New London I am pleased to say. The cleanliness was exemplary. My only small points of criticism were that the red wine was a bit on the warm side - a nob of ice from the water jug resolved that, and there was no pork on the menu & pork is my favourite meat. Would I recommend it and would we go again - definitely.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 20 September 2023

Thank you very much for your lovely feedback. We are very pleased you have enjoyed your meal here at The New London Restaurant and we looking forward to welcoming you back. Our menus change every 8 weeks so pork will definitely going to be back...More

Reviewed 26 August 2023

We celebrated my wonderful mum's 60th Birthday here with close friends and family. I made a group reservation for my mum's 60th Birthday. The initial contact with the restaurant was very good, friendly, welcoming and helpful. I popped my head through the door and met...the manager in person to help make a decision if this was the right place to host. We pre ordered from a menu (up to date seasonal menu) with a nice selection to suit everyone's needs. The service was great, I found the manager and staff organized and accommodated the special occasion. Guest names placed at the table and food was served smoothly to each guest at the table. The wine was served. It was the perfect venue for a small intimate celebration. We were in contact regularly with the lead up to the big day to ensure all went as well as possible. The food was delicious, cooked well with nice flavours. Side were a good portion. We had a section at the back just for us. Had a very small table to put our birthday cakes on. All guest had a wonderful time and enjoyed the food and venue. Its a lovely modern, contemporary and cozy venue with a nice ambiance. We felt somewhat rushed to leave 20mins before our time was up, which put pressure on the person organising the party. As a result it ended promptly and would have been nicer to end our time at the venue without rushing out the door. Saturdays are their busy days at the restaurant. Booking ahead strongly advised. We were able to pre order food and wine - they had our Prosecco on ice when we arrived. There was enough space to put a large number 60 balloon display at the corner of our area, which added a special touch. The organisers was ok with that. After the meal the group went to a nice pub, only minutes walk away from The New London Restaurants & Lounge which was recommended by the manager. Thank you for that! I would recommend this restaurant to my friends and family and I would love to go back there myself again one day. Thank you to all staff who worked that day (20th May 2023) Special thanks to Justin and AndyMore

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 29 August 2023

Thank you very much for your lovely review. We are pleased you enjoyed your 6oth celebration here , at the New London, and carried on your celebrations at our sister venue - The UB pub in Chelmsford. We are looking forward to welcoming you back...More

Reviewed 27 July 2023

Good food and sophisticated atmosphere 👌🏾. Staff friendly and welcoming. Would visit again and again

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 1 August 2023

Thank you very much for your lovely feedback. We are very pleased you have enjoyed your meal here at The New London Restaurant and we looking forward to welcoming you back. Kind Regards, Justin

Reviewed 16 July 2023 via mobile

First visit , Sunday lunch for 4 people. We really enjoyed it and will definitely be returning. Restaurant is decorated in a sleek and contemporary way, well set out and very clean. Service was prompt , efficient and friendly. Food was all of a consistently...high standard , well flavoured and the roast beef was cooked to perfection. Special mention for the duck fat roast potatoes, the best I’ve tasted for some time! Highly recommendedMore

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Cracknell, Owner at The New London Restaurant & Lounge, responded to this reviewResponded 18 July 2023

Hi, thank you very much for your lovely feedback. We are very pleased you have enjoyed your Sunday meal here at The New London Restaurant and we looking forward to welcoming you back. Kind Regards, Justin

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Questions & Answers
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Carlybaquero
3 March 2020|
Answer
Response from justcarolb | Reviewed this property |
I’m not actually sure to be honest. We didn’t see any children there and certainly didn’t see a children’s menu but this doesn’t necessarily mean it isn’t. The best thing to do is give them a call.
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mariavillarete
21 May 2017|
AnswerShow all 6 answers
Response from J_Cracknell | Property representative |
Hi, we have not got car park on site but The Moulsham Street 'Pay-and-Display' car-park is only 2 minutes' walking distance (CM2 0LF). It is also possible to park in some areas along Moulsham Street. You will need to look... More
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THE NEW LONDON RESTAURANT & LOUNGE, Chelmsford - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The New London Restaurant & Lounge

Yes, The New London Restaurant & Lounge is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The New London Restaurant & Lounge is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4