Feelgoods

Feelgoods

Someone from this business manages this listing.
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+44 1702 443424+ Add website
Hours
Sun
0:00 - 23:59
Mon
0:00 - 23:59
Tue
0:00 - 23:59
Wed
0:00 - 23:59
Thu
0:00 - 23:59
Fri
0:00 - 23:59
Sat
0:00 - 23:59
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Ratings and reviews
3.5
3.5 of 5 bubbles

RATINGS
Food
3.8 of 5 bubbles
Service
3.5 of 5 bubbles
Value
3.5 of 5 bubbles
Atmosphere
4.1 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Pizza
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Drinks
features
Does this restaurant accept bookings?
About
A dining experience with great food, live music and our Funtopia Arcade, all here at Feelgoods Diner! Delicious dishes and great value are the order of the day and Feelgoods Diner has both! As part of the Adventure Island Group, we believe in giving our guests top service, quality food and drink at the very best value for money, but the only way for you to find that out is to try us!
CUISINES
Pizza
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Drinks
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol
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3.5
3.5 of 5 bubbles156 reviews
Excellent
60
Very good
24
Average
14
Poor
15
Terrible
43
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Kk91
11 contributions
4.0 of 5 bubbles
Nov 2023 friends
My friend and our 2 sons came for dinner here as we were in adventure island and the staff when we collected our wristbands gave us 'kids eat free' vouchers. This saved alot because kids meals are about 7 pounds each. The kids ordered a pizza each and it comes with a drink I ordered pizza fungi because I saw the chefs cooking them fresh on the premises so that was reassuring. I also ordered a portion of chips for my son and I to share and my friend had a chicken burger which come with chips. We were told the wait time was long which is fine as we were informed so we knew what to expect. The girls who clean up tables also do some live singing and they all have beautiful voices which was really sweet to listen to and a nice added touch to the restaurant. My pizza was absolutely delicious and fresh tasting. The chips were nice and 1 portion is enough for 2 to share. If you order your kid pizza I would suggest also getting chips to share as the kids pizza is a bit small so better they have something to go with it but both boys said their pizza was delicious. The customer service was good and the people who work here are professional and friendly. If you are there at 8pm through November you can also see the fireworks through the window which is a lovely experience the boys had yesterday too. Overall a decent place to eat if you happen to be at adventure island.
Written 4 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stockvale Ltd
Thank you for the great review! So glad to hear you had a lovely time. We have passed this onto the Feelgoods team.
Written 6 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stacy R
2 contributions
3.0 of 5 bubbles
Oct 2022 family
Had a very strange and unpleasant experience in this restaurant last Sunday. I asked a member of staff for an extra pot of cheese alongside my meal and she swore at me and stormed off saying ‘f*ck sake’. The other staff members around her looked shocked and apologised about her language but then she reappeared all smiles holding a pot of cheese for me. All the other staff had impeccable manners and lovely singing voices but this incident made me not want to bring my children to this restaurant again.
Written 13 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services
Hi there. Thank you so much for taking the time to leave us feedback. I have passed this onto the management team, and we will be investigating into this.
Written 15 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shadesofcool44
1 contribution
3.0 of 5 bubbles
Jul 2020 family
Went for a quick bite with my daughter as we were strolling in adventure island. Nice 50’s ish american style cafe/restaurant with spacious seats. Food was okay, quick bite, loved the view overlooking of the theme park and the service was good. Impressed with the vouchers given with the kid’s meal. Staff were sanitising area often and Daniel - one of the waiter’s was friendly. Will deffo return.
Written 7 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kodie-marie H
1 contribution
2.0 of 5 bubbles
Jun 2021 family
We are paying nearly £10 a meal . The box was 6x6 and was not exceptable . If we paying this amount we expect a meal that is actually going to feel the kids up and ourselves . Highly disappointed as I heard such good things . I had to buy chip shop shop after resulting in more money spent . A restaurant selling kids meals to adults at Extortionate prices
Written 7 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kekkie B
2 contributions
5.0 of 5 bubbles
Feb 2020 family
Every time we’ve been here, the staff have ALL been very friendly, informative & professional and they all seem to be very young; so nice to see! The food is good & we particularly found Grace, the singing waitress very nice - our little girl is quite shy but Grace was so nice to her that our little girl joined her up on stage whilst she was singing. Little things like that are appreciated when you are dining somewhere & spending money. Thank you, we will keep returning.
Written 10 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

A D
3 contributions
1.0 of 5 bubbles
Jul 2021 friends
This place is terrible. I’ve been there twice in the last two months and will never return. For example, my daughter ordered lasagne. It cost £9.95. You get no chips, salad or garlic bread with it. What’s worse is that it was served up in a cardboard box - yes, she ate her lasagne out of a cardboard box with nothing to go with it. How can they justify charging that much? I wouldn’t even pay a fiver for it. The rest of us had salad, pizzas, etc - all served in cardboard boxes with wooden cutlery. I think the staff may blame covid, but other restaurants have managed to continue using proper plates and cutlery! They have dishwashers that sterilise everything, so there’s no excuse. I hope the place gets closed down or someone else takes over with a bit more sense. Oh, and just to top it all off, on both occasions I’ve visited recently, the service has been incredibly slow - both times we’ve waited over half an hour for our food to arrive. The first visit, the place was virtually empty and the second visit only half full. It’s pathetic.
Written 23 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andi_Sernicki
Southend-on-Sea117 contributions
2.0 of 5 bubbles
Apr 2022 solo
I have been here before but only for drinks and vowed not to go back again after that experience. However, here I am again trying out what the veggie offerings are and avoiding the hot drinks and sticking to a safer bet of the cold drinks. This establishment is dressed up as an American Diner, but it falls way short of being anything like a diner except for the colour of the decor. A pseudo diner at best serving low quality, frozen, processes foods at higher end fast food prices. I purchased the vegan burger which came with chips and a diet coke. As a vegan of 30+ years I can honestly say the burger ranks in my top 3 of worst vegan/veggie burgers. No flavour, bland, boring a slither of onion and a bit of manky lettuce to let you know they really don't care about their food. No sauces or pickles in the burger (so unamerican) just a poor excuse for a bun and a last burger in the shop experience. The chips were as dull as watching a snail compete in the London Marathon. Tasted like the old Kwik Save no frills that people serve to the people they hate. After 8 sachets of BBQ sauce it still never lifted them out of their suicidal depression. To be frankly honest the sauce was the best part of the meal. The diet coke, although pricey £2.75 for a little more than a standard 330 ml can, was ok. There was no way I was going to attempt their coffee from a machine again yet charging high end prices. It's good it does a vegan option and marks their menus up correctly with this information. Also the lady cleaning the tables was quick to clear tables and sanitise after they were used, so these get the second star. My receipt time was 12:59 and I got my food at 13:27 and considering there is hardly anyone here was probably about 10 minutes too long. I have read loads of reviews on this place on Google and Trip advisor and can agree with a lot of the negative assessments. With the lack of determination to address these issues and try and make things better I know that writing this is just for my own personal satisfaction as the establishment is not inclined on taking people's feedback and trying to improve things. Hopefully readers will have a better experience but as for me I will not dine in this """''''''''''diner""""'''''''''' as there are far more other interesting and tasty offerings to be had.
Written 22 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services
Hello, Thank you for your review. We pride ourselves in our freshly cooked food, so we are sorry to hear you didn't feel your burger was not up to your standard. We hope to see you again soon.
Written 30 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Skippy2708
Rayleigh129 contributions
1.0 of 5 bubbles
Apr 2022 family
Been here many times before Covid and was OK. This time I after a half hour wait I had a chicken burger, it was tepid, processed chicken in a soggy batter. I returned it and was offered a replacement. When I said no the manager said ‘sorry mate’ and game me my refund. He could have at least offered to let me keep the chips with it. Also £2 for a bottled water. We will never return.
Written 18 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anonymous
9 contributions
1.0 of 5 bubbles
May 2021 friends
I recently visited this restaurant for my daughters birthday, in which she invited a few friends. Due to covid guidelines on the six rule, the kids sat at a separate table to the adults. The waiter informed us to give each table number at the till when making the order so they know which table the food is going to. The drinks got sent to the correct table, with the adult drinks arriving 10 minutes after the kids. However, all the food went to the children’s table with no one’s knowledge. The waiter did not inform us that they placed the food there and it also did not make sense to place the adult food there as we was not allowed at their table to see what food they received to know it was there. We asked the waiter where our order was after 30 minutes in which he responded it’s on that table. By time we realised this it was already to late as the kids ate all the food. Who in the right mind decides to place different table orders on the table full of children, when 1. We are not allowed to move around. 2. Without even informing the adults that the food was placed at the children’s table. When we asked to speak to the manager as the waiters approach to the situation was useless and he did not apologise once, he brought over his team leader whom was also useless. No one apologised, no one offered to rectify the situation, all what was said was “your food got placed on that table”, which don’t make sense when we wasn’t allowed to go to that table or walk around and we was told to place separate orders. How did the drinks go to the right table but the food didn’t. The service was shocking since when we arrived, the staff was not friendly and looked and sounded like they didn’t want to be there, their customer service skills were non existent, and they turned a great day we were having at adventure island into one of the worst experiences we ever had. My daughters birthday was ruined. Customer satisfaction was at a 0 and I am advising everyone not to bother with this place. I do not recommend it at all, if you want to have a good day. Terrible service from start to finish.
Written 31 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul M
3 contributions
5.0 of 5 bubbles
Jul 2022 none
Very good selection of food available, food was fresh, hot and tasty. great views of Adventure Island from the restaurant and some great live singing for an added bonus, Reasonable prices for a prime location. Staff have the same persona as Adventure island staff, always happy and willing to help, nothing is too much trouble, great credit to the Restaurant and Adventure Island.
Written 24 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services
Hi Paul, Thank you so much for the great review! We hope to welcome you back to Feelgoods again soon!
Written 28 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ADAM F
7 contributions
2.0 of 5 bubbles
Feb 2022 friends
Havent been since pre covid and sorry to say its gone downhill A LOT. You are paying restuarnt level prices and getting takeaway level food. The pizza is just about alright but definitely don't order the lasagne or pasta which comes out in a box and you have to eat it with plastic cutlery. Guess they put the no plates thing in for covid measures but it's time to go back to plates, proper cutlery and a bit better presentation if you're going to call yourself a restaurant However the staff were very nice and the annual pass discount and the free meals for kids brought this down to an acceptable price. BUT I chose to eat in feelgoods because I don't want a takeaway expierence so would rather pay slightly more and have a better expierence otherwise I'll eat off site in future as there are some other good options now.
Written 26 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michelle
2 contributions
5.0 of 5 bubbles
Aug 2021 family
So in all the years of going adventure island we never tried the restaurant out, however today we took the plunge and so pleased we did! We managed to get a table (considering how busy it was) and while waiting for the food (which was lovely) the staff sung songs and handled requests. The kids asked for Sweet Caroline and Louise and Zoe done a great job. The kids got involved as well as the whole restaurant. Thanks for keeping 3 kids entertained. We will be back for sure.
Written 30 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services
Thank you for your lovely review! All our staff work hard to provide a wonderful experience, and we are glad this was achieved! We hope to see you back again soon
Written 19 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Akz N
2 contributions
1.0 of 5 bubbles
Sept 2021 couples
Food was absolutely disgusting and took a ridiculous amount of time to arrive considering the restaurant was empty, staff were on their phones and were very rude. One in particular a young lad with brown hair who was the “entertainment”for the evening was really just uncomfortable and unprofessional, throwing food on the floor in a temper tantrum. The singing was subpar and was far too loud, not to mention he was singing depressing songs while I’m trying to have a good time and eat my food!! (Which was also an absolute shambles) food was gross. Don’t know how this place hasn’t been shut down. Don’t know how these kids got a job here. I said it once I will say it again. Awful awful singing from the young lad with the brown hair. Don’t recommend Don’t take your kids here Don’t take your wife and girlfriend here It’s a joke!! 🤬🤬🤬🤬💩💩
Written 30 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services
Thank you for your review. We are sorry to hear that you did not enjoy your visit to Feelgoods. If you would like to place a formal complaint, please do so via email to feedback@stockvale.co.uk where we can look into this.
Written 6 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kelly
2 contributions
5.0 of 5 bubbles
Jul 2020 family
After spending all day at adventure island we needed a nice quick dinner. 4 adults and 4 kids - We walked straight in, seated straight away and ordered food. Food was brilliant, good portions and good value for money. Very full and satisfied customers! Staff were also very friendly and helpful - especially Rebecca 😊
Written 18 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David L
1 contribution
1.0 of 5 bubbles
Aug 2022 family
I was waiting to be seated for about 5-10 minutes ,when a member of staff in black kept looking at us but never seated us until a member of staff in white did . We waited over 40 minutes for our food , when told it would be a 30 minute wait . The food arrived and it was disgusting . The bun was cold and the burger and the chip still tastes raw . They had singing waiters which some were good . The customer service was awful and the lady in the black shirt was constantly on her phone and was not paying attention to her job and the younger lady on till was so slow and i didn't feel greeted by her at all. Never going back .
Written 19 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services
Hi there, Sorry to hear you did not enjoy your experience with us. During our Summer period we can get quite busy as I am sure you can imagine. We will look into this and pass your feedback onto the Catering Directors to prevent this from happening again in the future. We hope to see you again soon.
Written 25 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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FEELGOODS, Southend-on-Sea - Menu, Prices & Restaurant Reviews - Tripadvisor

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