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Pier West Cafe

Certificate of Excellence
££ - £££
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Pier West Cafe Western Esplanade, Westcliff-on-Sea, Southend-on-Sea SS1 1EE, England
+44 1702 337046
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155 Reviews from our TripAdvisor Community

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Showing 155: English reviews
London, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 20 October 2016

Have been here many times over the years and they used to do lovely fish and chips, but no longer do hot food. Both the husband and wife that own the place were there but clearly couldn't be bothered. Our sandwiches (at around £4 a pop) were the cheapest basics brand bread, the cheapest ham & sausages, no salad garnish... More 

4 Thank sharon c
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 July 2016

Friendly, family run business on the sea front. I sat outside with my family and dog, we enjoyed our food and had a lovely cup of coffee. There is also an upstairs seating area, so plenty of space. Well worth a visit.

1 Thank Gareth B
Ware, United Kingdom
Level Contributor
259 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 30 May 2016

I've been going here for years as the food and service was always very good. It has now changed to a coffee shop but it's still my first port of call when I'm in Southend. Still run by Andy and his wife for those who might think there are different owners. So if your a regular visitor nothing has changed... More 

2 Thank plfara
Rochford, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 May 2016

Very clean and plenty of food. Andy and his wife made my friend and I very welcome. As usual had a good laugh with him and told him we have missed his yummy food. They have changed the menu a lot so no more hot meals just snacks apart from jacket potatoes. Nice to see that its reopen.

1 Thank 484lawrencej
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 25 March 2016 via mobile

At last it's gone...Mr Rude has now left the seafront! !!! If you look at his replies to negative feedback he is /was in complete denial. Always rude always over rated and never had a constructive word to say!!!

2 Thank Carolyn D
Westcliff-on-Sea, United Kingdom
Level Contributor
26 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 23 March 2016 via mobile

Very amicable waiting staff, food of a good quality and its location is spot on. Good parking nearby and its a good place to meet friends to eat talk and people watch

1 Thank holmesy2015
Wickford, United Kingdom
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 18 March 2016

Four of us for lunch, excellent service, nice atmosphere, food very good, value for money ten out of ten!

1 Thank DaveFirth
Phuket, Thailand
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 March 2016

Visited for breakfast with my boyfriend, portions are generous and the quality was high. I was very impressed. Shame there's no parking. And not the cheapest place for breakfast but with a view like that you can't complain! Would recommend and hope to visit again

Thank Susie W
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 27 December 2015 via mobile

Went a year ago for a party, food terrible ,, most of it cold ,, way overpriced, ,service was erratic reminded us of Basil Fawlty. A year later much to my partners disbelief I suggested we go for a coffee/tea. Coffee was rancid tea was Happy Shopper Brand with a bit of old lemon floating around on the top!!!!!! AVOID... More 

4 Thank Carolyn D
andy i, Manager at Pier West Cafe, responded to this review

LOL!!!! SIMPLYCOLDBEERMAN strikes again !! Last time you wrote a review and I responded you wrote a false review under your wife's name and I had it removed and now you've done it again Well done.At least your consistent in your dishonesty and lies. This time I will leave it here for other people to see your vindictiveness and make... More 

Rayne, United Kingdom
Level Contributor
163 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 16 December 2015

We booked a groupon lunch for two at Pier west. We received a warm welcome and had a choice of three or four dishes per course. . Do not expect white tablecloths and crystal glasses as this is a cafe, but the service, quality and quantity of the food was excellent. Good value for money and well cooked and presented... More 

Thank bougivalbob

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
British, Cafe
Breakfast, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Reservations, Highchairs Available, Serves Alcohol, Full Bar
Good for
View, Child-friendly
Location and Contact Information
  • Address: Pier West Cafe Western Esplanade, Westcliff-on-Sea, Southend-on-Sea SS1 1EE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Southend-on-Sea  >  Westcliff-on-Sea
  • Phone Number: +44 1702 337046

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pier West Cafe and other visitors
2 questions
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Southend-on-Sea, United Kingdom
Southend-on-Sea, England, United Kingdom
over a year ago

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Questions? Get answers from Pier West Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?