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Zen City

££ - £££
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123 Hamlet Court Road, Westcliff-on-Sea, Southend-on-Sea SS0 7EW, England
+44 1702 435678
17:30 - 23:00
Closed now
See all hours
Sun - Sat 17:30 - 23:00
Fri - Sun 12:00 - 14:30
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123 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 123: English reviews
Southend-on-Sea, United Kingdom
Level Contributor
33 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 10 February 2017

We have been frequenting this restaurant for years and always enjoyed the food, but our visit on 3rd February was very disappointing. Cold and greasy starters (vegetable rolls, prawn toast, ribs and satay chicken) and tasteless mains (prawn & mushroom, chicken curry, chicken and cashew nuts). We complained and had our bill reduced by 20% (£10), then they added £5... More 

Thank Sheila S
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 5 February 2017 via mobile

We visited upon recommendation so wasn't sure what to expect, and I have to say we was not disappointed. We were greated by a friendly staff member who escorted us to our table where she then explained the buffet menu to us, you have a large choice of starters and main courses on the buffet menu and basically you pick... More 

Thank Jackojazzmin
London, United Kingdom
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 3 December 2016

We went as a party of 18 people (2tables) for a Xmas "do" there was a set price eat what you like menu. It's bog standard high street stuff but the whole evening with the entertainer was great. He tells jokes and sings various artists songs. He is very good and you don't really go for the food or ambience.... More 

Thank jenny_fisk
Essex, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 1 December 2016 via mobile

The first time we went to Zen City it was very quiet and service was excellent Unfortunately on our last visit ( again on a Sunday afternoon) the service was very very slow Disappointed as it was a Family Birthday celebration. Food was ok but was let down by not being able to order more as the waitresses just weren't... More 

Thank Sonc1967
Southend-on-Sea, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 27 November 2016 via mobile

Huge plates of deep fried, battered, ridiculously sweet, stodgy food...if big portions are your thing, this is for you. A lot of the starters were 'bought in' food from local cash and carry. Service was a mix of young English waitresses rushing around and grumpy, older Chinese people. You knew it was time to leave, when the Chef came out... More 

Thank tweez87
Level Contributor
19 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016 via mobile

Been here few times now, staff lovely and friendly. Eat as much as you like for £14.95. Great quality food and service. Definitely recommend!

Thank kfc3108
Southend-on-Sea, United Kingdom
Level Contributor
29 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 14 October 2016

Good quality Chinese food at reasonable prices with excellent service. Parking can be a little awkward during the day but well worth a visit.

Thank Ron C
Rochford, United Kingdom
Level Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 9 October 2016

Me and my partner had planned to go to different chinese before picking up my friend and he suggested this place. Upon arrival we were greeted warmly by the hostess and seated at a large table. The table cloths were clean and the chairs very comfy. The decor is a warm red colour with oriental effects on the walls, very... More 

Thank Zoobydoo89
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 28 September 2016

At the time of my visit it was a birthday meal and after 10 years of not coming here, I was utterly surprised with the amount of positive changes made to the restaurant. For one, it looks so much better and the way they serve your food is more comforting and you don't have to line up in a queue... More 

Thank Kieran D
Basildon, United Kingdom
Level Contributor
85 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 11 September 2016 via mobile

We came here with a group of seven for a family meal. Service was initially quick around 18:00, but obviously as it got busier they had to attend the other tables which caused a few long waits when getting more drinks and our mains. The best time to go seems no later than 19:30 as it starts to get very... More 

Thank Daniel C

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Chinese, Asian
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Delivery
Good for
Groups, Cheap Eats, Child-friendly, Kids
Open Hours
17:30 - 23:00
12:00 - 14:30
17:30 - 23:00
17:30 - 23:00
17:30 - 23:00
17:30 - 23:00
17:30 - 23:00
12:00 - 14:30
17:30 - 23:00
12:00 - 14:30
Location and Contact Information
  • Address: 123 Hamlet Court Road, Westcliff-on-Sea, Southend-on-Sea SS0 7EW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Southend-on-Sea  >  Westcliff-on-Sea
  • Phone Number: +44 1702 435678

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Zen City and other visitors
5 questions
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Leigh-on Sea, United Kingdom
over a year ago
4 months ago
Colchester, United Kingdom
2 months ago

See all questions (5)

Questions? Get answers from Zen City staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?