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Golden Boat Fareham

185 West Street, Fareham PO16 0EF, England
+44 1329232560
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Overview
  • Excellent32%
  • Very good5%
  • Average5%
  • Poor5%
  • Terrible53%
12 Sep 2016
“Hmmmm ...”
4 days ago
“No Longer a faithful customer”
Closed Now
All hours
CUISINES
Chinese
PRICE
£
RATINGS
Service
Food
Value
Atmosphere
LOCATION
185 West Street, Fareham PO16 0EF, England
Write a Review
Reviews (34)
Traveller rating
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1 - 10 of 34 reviews

Reviewed 4 days ago

So looking forward to our usual takeaway but what we had was so so disappointing. They have changed management and the food quality and recipes have suffered and why give me a key ring to cut your NAILS with yuck poor management I don't want...More

Thank DianeH69
Reviewed 27 April 2017 via mobile

Fantastic vegetarian options. Visit several times a month. They also offer delivery throughout the town.

Thank Graham C
Reviewed 28 February 2017 via mobile

Food absolutely fantastic, Our second visit and no complaints, Now fatty sweet N sour balls anymore.. Definitely will be our fortnightly family take out stop... Delivery always on time & Friendly delivery staff :-)

Thank Annie357
Reviewed 14 February 2017 via mobile

Last year i condemned this place. I saw on internet it was under new ownership. With a 5 rating on hygiene standards. I decided to go back and place an order. I am amazed at the complete difference. Quality of food. Taste of the food...More

1  Thank tellthetruth123438
Kennett L, Owner at Golden Boat Fareham, responded to this reviewResponded 15 February 2017

Thank you very much for you kindness word. As the new golden boat team,We are very encouraged.Thank you. we committed to providing fresh and delicious Chinese food,excellent customer service and fast delivery service. we are looking forward to receiving your comments.any good or bad comments.that...More

Reviewed 12 September 2016 via mobile

They always seem to get our order wrong .... Always something missing . And sometimes takes forever to be delivered . We've used them for quite a few years but they just seem to be getting worst so we've stopped using them altogether now ....More

Thank sarahv1972
Kennett L, Owner at Golden Boat Fareham, responded to this reviewResponded 15 February 2017

Hello Thank you for your genuine feedback. We took over this shop in early September.I'm not sure the guy you mentioned is Steve(the former manager of golden boat).now in our shop,We take zero tolerance for rude abuse language. Whether it is for customers, or between...More

Reviewed 16 May 2016 via mobile

The worst Chinese in Fareham - soggy, way too much sauce and strange tasting crispy shredded beef. And it took 1hr 15 mins to arrive and we live 2 miles away!!! Unacceptable!More

Thank Hannah G
Kennett L, Owner at Golden Boat Fareham, responded to this reviewResponded 15 February 2017

Hello Hannah how are you? this is second time I respond your review hehe.first time in our Facebook. In Facebook you said your your favorite Chinese takeaway is Canton Express.and I happy to hear that. because my best friend and groomsman take charge in the...More

Reviewed 19 April 2016

Lovely food, delivery good ,value good had several different dishes all good taste meat dishes were well balanced none disappointing.

Thank sher4848
Reviewed 16 January 2016

We have used this company severely times more foul us customer service is non existent they had a new member of staff that quoted us less when the delivery man come he said this happens all the time difference was £5.50 to what we got...More

Thank caroline N
Kennett L, Owner at Golden Boat Fareham, responded to this reviewResponded 15 February 2017

I'm so sorry to hear that.as the new team leader, I take zero tolerance for such bad customers service.I would rather have no staff to work and close the shop, do not want to let such employees work. Because they are contrary to the basic...More

Reviewed 5 January 2016

I have been a regular customer for over 15 years and seen the standards decline rapidly, long wait on delivery, cold food, missing dishes etc. New year's eve was the final straw - I phoned through an order at 6.30pm, I was told they were...More

1  Thank TrudyStuart
Kennett L, Owner at Golden Boat Fareham, responded to this reviewResponded 15 February 2017

I'm so sorry to hear that so terrible new years experience you had.I know the former management so terrible.and I am so sorry for the loss of such value customers.15years regular customers.The Golden Boat Fareham has opening over 40years.serving and growing with thousands of locals.if...More

Reviewed 29 December 2015

Slightly desperate, as our usual take away was closed we thought we would give The Golden Boat a chance having given up on them a few years ago following low hygiene reviews. Poor customer service on the phone followed by an even poorer meal. Uncooked...More

1  Thank ALIO377
Nearby
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Nearby Attractions
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.22 miles away
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.92 miles away
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.37 miles away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner
Restaurant features
Delivery, Takeout
Open Hours
Sunday
17:00 - 23:00
Monday
17:00 - 23:00
Tuesday
17:00 - 23:00
Wednesday
17:00 - 23:00
Thursday
17:00 - 23:00
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 185 West Street, Fareham PO16 0EF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Fareham
  • Phone Number: +44 1329232560
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